customer Jobs in Georgia

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Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 35 days ago | Updated 10 hours ago

Mainframe COBOL, Customer/1, Billing Finance

Techim INC

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Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 11 days ago | Updated 1 day ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 16 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 1 day ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 49 days ago | Updated 6 hours ago

Principal Machine Learning Engineer- Customer Data Platform

Splunk Inc.

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California, USA

Full-time

Description Are you passionate about working on products that provide customer value? Do you enjoy building services that run ML pipelines with large data sets, and want to create innovative content for Splunk's cybersecurity products? Do you value working in an environment where you're empowered to build a modern ML pipeline solution that helps deliver efficient solutions for Splunk's Observability and Security products? If so, a role on the Splunk Customer Data Platform team could be an ide
Posted 7 days ago | Updated 2 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 14 days ago | Updated 2 hours ago

Engineering Team Lead - Customer Identity & Access Management

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. Overview: We are seeking an experienced Technology Team Lead to spearhead our efforts in modern customer identity management. As a critical part of our team, you will lead the migration to a new CIAM tool, oversee the implementation of modern identity solutions, and guide a team
Posted 60+ days ago | Updated 1 hour ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 2 hours ago

Salesforce Technical Consultant

Oloop Technology Solutions

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Remote or Aurora, Illinois, USA

Third Party, Contract

Job Title: Senior Salesforce CPQ Technical Architect Location: Remote Duration: 5-month contract to begin with Job Description: Needed: CPQ+ SME with recent hands-on CPQ experience that can document solution design on user stories. Needs to have strong customer-facing skills. Travel onsite 2-3 times throughout the duration.
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Posted 2 days ago

Mainframe Cobol Developer

Techim INC

•

Remote

Contract

Hi, Greetings of the day!! Mainframe Cobol Developer Remote MF COBOL, Customer/1, Billing Finance "Expert Knowledge: Provide specialized insights in customer service and service order management.Technical Support: Resolve customer issues and provide functional support.Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution.Mentoring: Train and mentor new associates during onboarding.Knowledge Maintenan
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Posted 11 days ago | Updated 1 day ago

Automotive Advisor

EA Team, Inc.

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Remote

Full-time

Job Title: Automotive Advisor/technician Roles Location: 100% remoteDuration: Full time Responsibilities:It is a 100% remote role but must speak French Several roles for Automotive (technician, Customer Support, Service Advisor, Parts Advisor and ETC)Job Overview:This position is upselling customers to buy additional warranties on new car purchases.This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer
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Posted 1 day ago

Informatica IDQ/MDM Developer

AVA Consulting

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Remote

Contract

AVA Consulting is seeking an IDQ/MDM Developer Location: Remote US (EST or CST Time Zone) U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs. Assists in preparing technical design specifications based on functional requirements and analysis documents. Reviews functional requirements,
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Posted 8 days ago | Updated 8 hours ago

Salesforce Technical Architect (CPQ)

Get A Whiz

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Remote

Contract

Job Title: Salesforce Technical Architect with CPQ Experience Location: Remote (Occasional Client Visit in NYC) We are seeking an experienced Salesforce Technical Architect with deep expertise in Configure, Price, Quote (CPQ) systems. The ideal candidate will be a CPQ Subject Matter Expert (SME) with recent hands-on implementation and solution design experience. This role requires a strong technical background, the ability to convert user stories into solution designs, and excellent communicati
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Posted 1 day ago

MS Dynamics D365 CE Functional SME

Lawrence Ash

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Remote

Contract, Third Party

Job Description: MS Dynamics Product/Technology Expert is a service delivery focused subject matter expert. They are responsible for incident metrics such as Customer Satisfaction (quality of the support experience), frontline engineer technical readiness and process compliance. They provide in-depth technical & subject matter expertise for one or more services or scenarios. Their primary accountability is to the engineers, focusing on the higher volume services and engaging through technical &
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Posted 1 day ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Contract, Third Party

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 4 days ago | Updated 3 days ago

Adobe CJA Analyst

SPECTRAFORCE TECHNOLOGIES Inc.

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Remote

Contract

Job Title: Data & Analytics Platform Engineer Duration: 8 months with possible Location: Remote (Remote in the 28 states: North Carolina, Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming will be allowed to maintain their current residence and work remotely.) Interview Process - 2
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Posted 28 days ago

Senior Product Manager

Kforce Technology Staffing

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Remote or Austin, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client seeking a fully remote Senior Product Manager to join their team. Summary: For both IOS and Android, the apps are 50% legacy and 50% new code (objective C/swift And Java/Kotlin) and they are looking to move completely to new UI and backends. They plan to have the app running on Kotlin and Jetpack compose, and Swift and SwiftUI for IOS. They are looking for a Senior Product Manager who is well-versed within product and experience with mobile apps at scale. Th
Posted 3 days ago | Updated moments ago

Sr Business Analyst _Remote

Prudent Technologies and Consulting

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Remote

Contract

Sr Business Analyst _Remote 12 months contract with Possible extension Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications. Experience with Salesforce or similar CRM systems Experience with ServiceNow Expertise with Microsoft Office tools such as Visio, PPT, Word, etc. Ability to work independ
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Posted 42 days ago | Updated 4 days ago

Knowledge Graph with Neo4j Developer @ Bay area, CA (100% Remote) - Contract

BURGEON IT SERVICES LLC

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Remote

Contract

Role: Knowledge Graph with Neo4j Developer Location: Bay area, CA (100% Remote) Duration: Long Term Contract JD customer is looking for someone who can build a couple of Proofs of Concept (PoCs) and write a white paper showcasing the benefits of using Neo4j within the Salesforce ecosystem. JD customer is looking for someone who can build a couple of Proofs of Concept (PoCs) and write a white paper showcasing the benefits of using Neo4j within the Salesforce ecosystem. Responsibilities: - Work w
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Posted 3 hours ago