customer Jobs in Massachusetts

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Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 36 days ago | Updated 6 hours ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

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Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 50 days ago | Updated 11 days ago

Customer Data Governance Associate

McKesson Corporation

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Remote or Richmond, Virginia, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien
Posted 17 days ago | Updated 9 hours ago

Staff Engineer - EDA Customer Success

Analog Devices, Inc.

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Wilmington, Massachusetts, USA

Full-time

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI
Posted 8 days ago | Updated 8 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 9 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 32 days ago | Updated 9 hours ago

Data Scientist III, Customer Technology

Wayfair

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Boston, Massachusetts, USA

Full-time

Data Scientist , Customer Technology Wayfair Data Science is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Customer Tech Data Science team is focused on understanding and optimizing customer behavior as a key enabler for the company to move fast and iterate quickly on big business problems. The Customer Tech Data Science team aims to u
Posted 49 days ago | Updated 8 hours ago

Data Scientist II, Customer Technology

Wayfair

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Boston, Massachusetts, USA

Full-time

Wayfair Data Science is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Customer Tech Data Science team is focused on understanding and optimizing customer behavior on the website and mobile application as a key enabler for the company to move fast and iterate quickly on big business problems. At their core, the Customer Tech Data Science
Posted 49 days ago | Updated 8 hours ago

Engineer III / Customer Support Engineer (SSO Division - Location: Devens, MA)

Parker Hannifin

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Massachusetts, USA

Full-time

Org Marketing Statement At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are
Posted 6 days ago | Updated 9 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 9 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 47 days ago | Updated 9 hours ago

Technical Support Specialist

Talent Groups

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Remote

Contract

Title: Technical Support Specialist Location: Westminster, CO (80021) / Remote Employment Type: 6-Month W2 Contract (No C2C or Sponsorship) Join a leading enterprise software company in Westminster, CO, as a Technical Support Specialist. Ideal candidates should have previous experience in high-volume technical support settings, proficiency in Microsoft Excel and Word, and effective customer communication skills. Requirements: 2 years of experience in chat, email, and phone customer support, demo
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Posted 1 day ago | Updated 1 day ago

Mobile Device Management Engineer

Boston Associate Software Systems

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Remote

Contract

Experience in MDM solutions Experience in customer service and client-facing roles. Proficiency with Intune and Azure tools. Detail-oriented with a focus on process and quality
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Posted 2 hours ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 9 days ago | Updated 4 hours ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 15 days ago | Updated 15 days ago

Gainsight Solution Architect

Enterprise Minds

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Remote

Contract

We are looking for a Gainsight Solution Architect. Popular CSM Tools: Gainsight: A comprehensive CSM platform focused on digital customer success and community engagement.ChurnZero: Known for its visibility and engagement monitoring to reduce churn.Planhat: Offers a 360-degree view of customer data and enables goal setting and playbooks for customer success.Totango: Provides real-time customer data, segmentation, and automated workflows.Zendesk: A popular platform for customer service and suppo
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Posted 9 days ago | Updated 2 hours ago

Sentinel One Admin- Remote (20-30 hours per week)

Calance

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Remote or Houston, Texas, USA

Contract

Role Overview: The resource will provide day-to-day Sentinel One support and assist with several in-flight projects. This includes: Maintaining and upgrading agents (including EOL updates) Troubleshooting agent issues and writing exclusion rules Supporting group clean-up and legacy phase-out efforts Enabling full functionality in customer-facing environments (currently detect-only) Rolling out extended vulnerability scanning on servers Documenting and cleaning up exception processes Coordinating
Posted 6 days ago | Updated 6 hours ago

Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M

Tekgeminus Solutions Inc.

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Remote

Full-time, Third Party

Job Title: Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M Location: Remote Experience: 8+ Years Job Type: Full-time / Contract Job Summary: We are looking for an experienced Oracle Utilities Analytics Warehouse (OUAW) Consultant with strong knowledge of Oracle Customer Care and Billing (CC&B) and/or Customer to Meter (C2M) systems. The ideal candidate will be responsible for implementing, configuring, and supporting data analytics and reporting solutions for utilitie
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Posted 7 days ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 7 days ago | Updated 23 hours ago

Metal Finisher - 24/7 Nights

US Tsubaki Automotive, LLC

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Chicopee, Massachusetts, USA

Full-time

Description: The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. Essential Duties and Responsibilities: Operate a variety of machines for metal finishing, i.e., chamfer barrels, polishing machines, spin dryers and shot peen machines. Follow work instructions to maintain work flow and produce good parts for the line. Follow sa
Posted 5 days ago | Updated 1 day ago