entry level helpdesk analyst Jobs

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Help Desk Analyst

Robert Half

Washington, District of Columbia, USA

Contract

Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful candidate will be responsible for providing on-site technical support, with proficiency in MS O365, Active Directory and general IT troubleshooting. This role offers a short term contract employment opportunity. Responsibilities: Provide on-site technical support to users, addressing their queries and resolving issues efficiently Demonstrate pr

Help Desk Analyst I

Robert Half

Alexandria, Virginia, USA

Contract

Description Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and end-users. The CSA will identify client needs, clarify information, and resolve issues that hinder the use of NMFTA's software applications or cloud services. The primary objective is to build lasting relationships and engage clients by actively listening and working collaboratively to address their needs. Key Responsibilities: - Custom

Help Desk Analyst

Robert Half

The Woodlands, Texas, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst in the insurance industry, based in The Woodlands, Texas. As part of our team, you will be providing technical assistance, troubleshooting software issues, and managing database systems to ensure smooth operations within the company. This role involves working with various technologies including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. Responsibilities: Provide technical support

Overnight Help Desk Analyst

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Overnight Help Desk Analyst The candidate will be responsible for providing technical assistance and support for the Firm's internal customers related to Firm computer systems, hardware, software, mobile devices, and remote access. The company is located in the DC Metro Area, and this position will remain 100% remote. The hours for this position are Friday-Sunday, 10:00 p.m.-11:30 a.m. Eastern Time. What You Will Be Doing: Provide technical assistance and support for incoming inquiries related t

Help Desk/Service Desk Analyst - Tier 1 | Direct Client | Contract W2 | Onsite @ Harrisburg, PA | | |

Spruce Infotech Inc

Harrisburg, Pennsylvania, USA

Contract

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pr

Helpdesk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.

Help Desk Analyst I

Robert Half

Cold Spring, Minnesota, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst I at our Cold Spring, Minnesota location in the manufacturing industry. The successful candidate will be responsible for providing technical assistance to our team, troubleshooting a variety of issues, and maintaining our IT systems. Responsibilities: Provide first-level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Walk customers through problem-solvi

Help Desk Analyst

Robert Half

Davenport, Iowa, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst. This role is based in the Quad Cities, Iowa/ Illinois, United States. As a Help Desk Analyst, you will be providing top-tier customer service, installing software, providing first-line customer support, and conducting continuous system analysis. You will also be responsible for creating technical documentation, assisting with training, performing administrative tasks, and staying informed about evoluti

Help Desk Analyst II

Robert Half

Springboro, Ohio, USA

Full-time

Description We are offering a role for a Help Desk Analyst II in the service industry, located in Springboro, Ohio. The candidate will be tasked with a variety of responsibilities including responding to and resolving help desk tickets, troubleshooting technical issues, maintaining hardware and software, and providing network support. Responsibilities: Responding to help desk tickets and inquiries from end-users regarding tech-related issues Diagnosing and troubleshooting technical problems repo

Help Desk Analyst II

Robert Half

Augusta, Maine, USA

Contract

Description We are seeking a Help Desk Analyst II based in Augusta, Maine. This role involves providing critical support for our Windows-based systems and applications, ensuring optimal performance and user satisfaction. The position requires the ability to work remotely and occasionally on-site, as well as liaise with vendors as needed. Responsibilities: Provide desktop computer support to ensure optimal system performance Install application updates to keep software current and efficient Troub

Help Desk Analyst III

Robert Half

Wilmington, Delaware, USA

Contract

Description Our client is in need of a highly qualified Help Desk Analyst for day-to-day management of Contract Lifecycle Management (CLM) mailbox and other CLM related activities for in-house Pharma. Legal team. Looking for an individual with an ability to assist in organizing and managing the current state with the understanding that a more efficient future state is on the horizon. The emphasis here is organizing and managing the current state to provide knowledge, data, and facts on current s

Help Desk Analyst II

Robert Half

Glen Allen, Virginia, USA

Full-time

Description We are in need of a Help Desk Analyst II to join our team based in Glen Allen, Virginia. This role involves providing second level support to our team members across various banking systems, making it an integral part of our operations. As a Help Desk Analyst II, you will be handling a wide range of tasks from assisting with password resets to providing first level support for all banking systems. Responsibilities: Deliver quality customer service to internal clients by providing a

Help Desk Analyst

Robert Half

Little Rock, Arkansas, USA

Full-time

Description We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: Diagnose and resolve unique, nonrecurring problems associated with application software and ope

Help Desk Analyst III

Robert Half

St. Louis, Missouri, USA

Full-time

Description We are seeking a competent Help Desk Analyst to join our dedicated IT team in SAINT LOUIS, Missouri. This role involves providing advanced troubleshooting and support for complex IT issues, managing critical incidents, and ensuring the smooth operation of IT services and infrastructure. As a key member of our team, you will be tasked with handling escalated issues from Tier 1 and Tier 2 support, as well as providing hands-on support for end-users. Responsibilities: Resolve escalated

Tier II Help Desk Analyst

SAIC

Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties

Help Desk Analyst

Robert Half

Salem, New Hampshire, USA

Full-time

Description Job Title: Help Desk Analyst (Service Channel Experience) Location: Salem, NH (Onsite) Employment Type: Temporary to Permanent Job Description: We are seeking a Help Desk Analyst with expertise in utilizing Service Channel software to join our team in Salem, NH. This role offers the opportunity to become an integral part of our organization, contributing to the smooth operation of our service management system. The ideal candidate will have a strong background in help desk suppor

Help Desk Analyst II

Robert Half

Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,

Help Desk Analyst II

Robert Half

Wilmington, Delaware, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Wilmington, Delaware. The role involves providing technical support for computer-related issues, maintaining telecommunications and mobile devices, and ensuring high-quality customer service. This position is crucial within our team, as you will be the first point of contact for resolving customer issues and maintaining the efficiency of our technical systems. Responsibilities: Provide quality tec

Partner Helpdesk Analyst

Software Guidance & Assistance

Draper, Utah, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Partner Helpdesk Analyst for a Contract assignment with one of our premier Financial Services clients in Salt Lake City, UT. Our Client's Senior Service Desk team provides the highest level of technical support to the top executives of the firm globally operating 24/7 and 365 days a year. The team works in a high paced environment and collaborates with various teams globally to provide in and out of office technical support for

Help Desk Analyst I

Robert Half

Lake Bluff, Illinois, USA

Full-time

Description We are offering an opportunity for a Help Desk Analyst I in LAKE BLUFF, Illinois, United States. This role involves troubleshooting, diagnosing, and repairing office desktops, laptops, peripherals, networks, servers, and proprietary systems. You will be part of a team that ensures smooth running of our IT systems, providing support and resolving issues for our business users. Responsibilities: Troubleshoot, diagnose, and repair office desktops, laptops, peripherals, networks, server