genesys cloud technology architect Jobs in boston, ma

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Telecom Administrator (Genesys Cloud)

Proactive Staffing

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u

Senior Cloud Solutions Architect

Randstad Digital Manual LLC

Woburn, Massachusetts, USA

Full-time

Senior Cloud Solutions Architect for Randstad Digital, LLC. Multiple openings. Headquarters: Woburn, MA. Develop, design, integrate, and implement software solutions to address manual and repeatable work, software tools and processes for end-to-end monitoring and events for IT assets, cloud infrastructure, applications, modules, components. Provide engineering services to support platforms, and translate business requirements into technical definitions, reference models, blueprints, and playbook

Cloud SME/Cloud Application Architect (Multiple Openings)

Tria Federal

Lexington, Massachusetts, USA

Full-time

At Tria Federal, we are a premier middle-market technology and services provider, delivering mission-critical digital transformation solutions to federal health and public safety agencies. With a future-forward vision and a mission rooted in service, Tria Federal bridges capability gaps to transform the business of government. In November 2024, Tria Federal acquired Softrams, creating a federal health powerhouse. This strategic acquisition expanded Tria Federal's capabilities across five integra

Distinguished Engineer Architect, DevOps and Emerging Technology Strategy

Dell Technologies

Hopkinton, Massachusetts, USA

Full-time

Distinguished Engineer / Architect, DevOps & Emerging Technology Strategy Join us to do the best work of your career and make a profound social impact as a Distinguished Engineer / Architect, Enterprise Lab Services & Operations Architect on our DevOps Team in Hopkinton, MA. Position Overview: We are seeking a visionary and hands-on Distinguished Engineer / Architect to lead our DevOps strategy and architecture, while actively shaping our external industry presence and future technology roadm

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

Cloud Solution Architect, VP

State Street Corporation

Burlington, Massachusetts, USA

Full-time

Cloud Solutions Architect - VP Who we are looking for We are looking for a seasoned and forward-thinking Cloud Solutions Architect, a strategic thinker with deep technical expertise and a passion for architecting cloud-native enterprise systems. Someone who thrives in fast-paced, collaborative environments and takes pride in delivering high-quality, scalable solutions. The ideal candidate will bring experience designing secure, scalable enterprise systems in cloud environments, particularly foc

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the

Customer Project Manager

GDH

Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr

Platform Architect - Hybrid Cloud/AWS/GenAI

Takeda pharmaceutical

Remote or Cambridge, Massachusetts, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description OBJECTIVES/PURPOSE As a Cloud Platform Architect working on the Foundational Technology Platform, you will: Be recognized within IT a

Cloud Architect

eBay Inc.

Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur

Epic, Cloud Architect

Kyndryl

Remote or Dallas, Texas, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Company Overview: The healthcare market is rapidly changing, and Kyndryl is looking for practitioners who are passionate about helping some of

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi

SAP Business and Technology Architect

Cogent IBS, Inc

Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s

Salesforce Revenue Cloud CPQ Technical Architect

ClifyX

Remote

Full-time

Required Qualifications: A proven Senior Salesforce CPQ / Revenue Cloud product expert with 13+ years of design/ architect experience and at least 5 full life cycle SalesForce.com implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud, Service Cloud, marketing Cloud plus mandatory experience in Salesforce CPQ / Revenue Cloud At least 3 project implementations with Salesforce CPQ / Revenue Cloud that exploit the full capabilities (discover, design, impl

SAP CAA / SAP Cloud Architect Advisory / SAP RISE Cloud Architect

VDart, Inc.

Remote

Contract, Third Party

Job Title: SAP CAA (Cloud Architect Advisory) / SAP RISE Cloud Architect Location: Remote, USA Duration/Term: Long Term Contract Job Description We are seeking a seasoned SAP Cloud Architect (CAA) to join our advisory team supporting SAP RISE platform engagements. This elevated role is ideal for experienced SAP Basis consultants transitioning into strategic architecture and advisory positions. The CAA will collaborate closely with SAP Sales and Account Executives to design and validate customer

Cloud Architect (Google Cloud Platform, Azure or Oracle OCI) - 2037

Randstad Digital

Remote or Warren, Michigan, USA

Contract

job summary: The Cloud Architect strategizes, designs and implements medium, complex, and highly complex cloud technology solutions that meet business requirements that are fully aligned with enterprise cloud strategy and architecture guidelines. They are responsible for conducting cloud readiness assessments, apply cloud placement criteria, support the planning and managing cloud migrations of on-premises systems and applications to the cloud and, overall, be responsible for ensuring that the

Cloud Solution Architect Manager- Security

Microsoft Corporation

Remote

Full-time

The Telco, Media, and Gaming Operating Unit is a newly formed, industry-focused team of sales professionals dedicated to helping customers achieve their strategic goals through Microsoft's solutions. In this role, you'll work alongside top-tier sellers, solution architects, and customer success managers to lead digital transformation efforts and deliver tangible business outcomes. By addressing complex industry challenges with innovative solutions, you'll accelerate deal velocity and play a key

Digital Solution Architect (Backend Cloud & API Focus)

Ryantech

Remote

Contract

Job Title: Digital Solution Architect (Backend Cloud & API Focus)Experience: 14+ YearsLocation: RemoteDuration: 6+ Months (Contract)Education: BE/BTech/ME/MTech/BSc/MSc in Computer Science or related fieldCertifications: Technical certifications in relevant technologies preferred Job Overview:We are seeking a seasoned Digital Solution Architect with over 14 years of experience in designing and leading scalable, secure, and resilient backend solutions for digital platforms. The ideal candidate wi