genesys cloud technology architect Jobs in detroit, mi

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Genesys Cloud Engineer - Livonia, MI

Digital Technology Solutions

Livonia, Michigan, USA

Contract

DTS is looking for Genesys Cloud Engineer for our client project in Livonia, MI Here is an update on the role. Need Genesysover UCC Sean confirmed he has not seen any promising candidates and was not surprised by the difficulty.He emphasized they need someone with bothGenesisexperience andtechnical capabilities, especiallySQLandPowerShell scripting.He is open to talking tolocal candidates, even if they do not meet every requirement.He clarified thatexperience with Genesys is priority #1, whileS

Genesys Architect

Youngsoft

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Telecom Administrator (Genesys Cloud)

Proactive Staffing

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u

Senior Genesys Cloud CX3 Engineer

Atinfo Technology Inc

Livonia, Michigan, USA

Contract

ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke

Cloud Solutions Architect

Randstad Digital

Troy, Michigan, USA

Full-time

job summary: Enterprise Cloud Solution architect will be responsible to create and execute cloud computing strategies by designing, developing, and managing cloud infrastructure and assets to help a business meet its goals. The position will be responsible for deploying well architected framework pillars, ensuring customers are following best practices, guidance, and recommendations to develop cloud solutions that are secure, resilient, efficient, and managed with operational excellence. locati

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

Senior Genesys Developer

Youngsoft

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

Azure Cloud Architect - Onsite

CNET Global Solutions, INC

Detroit, Michigan, USA

Full-time, Third Party, Contract

Cloud Architect: - The Cloud Architect role leads the establishment of cloud architectural best practices and standards as repeatable, efficient cloud assets/products. The roles designs cloud architectures and ensures enterprise level architecture and security standards are followed and enabled through reusable cloud products. This is a hands-on role crafting the cloud usage patterns for the entire organization with a strong focus on resilient, secure and scalable infrastructure and migrating wo

Cloud Architect

Panasonic

Farmington Hills, Michigan, USA

Full-time

Overview Supports various teams, including product, platform, and application teams, in successfully adopting cloud infrastructure and platform services. This role is deeply involved in designing and implementing new or enhanced cloud capabilities. It brings expertise in areas such as cloud technical architecture for utilizing Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) components, automating cloud management tasks, provisioning, configuration management, and other aspec

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the

Customer Project Manager

GDH

Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr

Big Data Technology Architect

Accenture LLP

Remote or New York, New York, USA

Full-time

We Are Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 c

Systems Administrator - Voice Engineer

Refactor Talent

Livonia, Michigan, USA

Full-time

Key Responsibilities: Design, configure, and maintain Genesys Cloud CX3 environments, including architecting call flows and routing strategies.Collaborate with cross-functional teams to integrate third-party solutions, Salesforce, and Verint Workforce Optimization into the contact center ecosystem.Develop and maintain IVR scripts, queues, and user profiles in Genesys Cloud, ensuring high system availability, performance, and security.Troubleshoot and resolve complex issues across Genesys, Cisco,

Cloud Architect

eBay Inc.

Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi

SAP Business and Technology Architect

Cogent IBS, Inc

Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s

Oracle Subscription Management Cloud (SMC) Functional - Solution Architect

SolutionIT, Inc.

US

Full-time, Third Party, Contract

Solution IT Inc. is looking for a Oracle Subscription Management Cloud (SMC) Functional - Solution Architect for one of its clients in Remote Job Title: Oracle Subscription Management Cloud (SMC) Functional - Solution Architect Required Skills Serve as a Solution Architect/Senior Application Engineer and collaborate with business stakeholders, Product Managers , Product Engineers and Enterprise Architects to model, design, and develop solutions for enabling usage-based subscriptions. Experien

Multi Cloud Architect

3Core Systems, Inc

Remote or Miami, Florida, USA

Contract

Hi, This is Sai Kumar from 3Core Systems, Please take a look to review the included job description we have with our client. If you are comfortable with the position and interested Please send me your updated profile along with the below information Title: Multi Cloud Architect Location: REMOTE IS POSISBLE, BUT IF SOMEONE CAN WORK HYBRID ONSITE IN CORAL GABLES, ( MIAMI), FLORIDA THAT I S A BIG PLUS (1-2 DAYS) Lead the development and enforcement of cloud reference architecture standards across A