genesys lead Jobs

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Genesys Lead

Synapse Tech Services Inc

•

Wilmington, Delaware, USA

Full-time

Send resumes to: Fasi at synapsetechservice dot com Role: Genesys Lead Location: Wilmington, DE (5 Days Onsite) Experience: 10+ Years W2/Fulltime Job Summary: We are seeking a Genesys Lead with strong hands-on experience in Genesys Voice (Inbound/Outbound), Email & Chat, GVP, SIP/media layers, and ICON/Info Mart. The role involves production support, component upgrades, performance tuning, and infrastructure impact analysis. Must-Have Skills: Strong troubleshooting in Genesys config, routing, SI
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Posted 1 day ago

Genesys Lead

Reveille Technologies

•

Wilmington, Delaware, USA

Third Party, Contract

Hi, Job Title: Genesys Lead Job Location: Wilmington, DE :: Weekly 5 Days Onsite Responsibilities: . Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesy
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Posted 1 day ago

Genesys Lead

K-Tek Resourcing LLC

•

Wilmington, Delaware, USA

Contract, Third Party

Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart Configure op
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Posted 1 day ago

Genesys Lead demand

Cloudious

•

Delaware, USA

Contract

Genesys Lead demand Location: Wilmington, DE.. 5 Days onsite Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing lay
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Posted 8 days ago | Updated moments ago

Genesys Lead Engineer

Info Dinamica Inc

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Wilmington, Delaware, USA

Contract

Role: Genesys Lead Engineer Location: Wilmington, DE - 5 Days onsite Only W2 Experience: 10+ Years Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys
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Posted 2 hours ago | Updated 1 hour ago

Genesys Lead demand - Wilmington, DE

Lorven Technologies, Inc.

•

Wilmington, Delaware, USA

Contract

Our client seeks an Genesys Lead for a 12 Months project in Wilmington, DE . Below is the detailed requirement Title: Genesys Lead Location : Wilmington, DE Duration: 12 Months Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resoluti
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Posted 7 days ago | Updated moments ago

Genesys Lead demand

Katal Tech

•

Wilmington, Delaware, USA

Contract, Third Party

JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart
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Posted 7 days ago

Lead Genesys Engineer

Donato Technologies Inc

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Wilmington, Delaware, USA

Contract

Lead Genesys Engineer Location: Wilmington, DE ( Onsite) Duration: 12+ Months W2 Contract Flexible to work in multiple shifts. JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to t
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Posted 7 days ago | Updated moments ago

Genesys Developer/Lead demand - C2C - Wilmington, DE (5 Days of Onsite)

Vy Systems

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Wilmington, Delaware, USA

Contract, Third Party

Bachelor s degree in Computer Science, Engineering, or a related field Minimum 5 years of professional experience in software development, DevOps, or web content management. Proven expertise with OpenText Web CMS (TeamSite), version 16 or above, OpenDeploy, and LiveSite. Experience with Workflow Modeler, FormsPublisher, SitePublisher components/rules, and CSSDK integration. Backend: Java, J2EE, Node.js, Python, Spring Boot. Frontend: React, Angular, Vue.js, Svelte, TypeScript, JavaScript (ES6+),
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Posted 7 days ago

Genesys Developer/Lead demand

Diverse Lynx Llc

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Wilmington, Delaware, USA

Contract

Demand: Genesys Developer/Lead demand Location: Wilmington, DE.. Onsite JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/managem
Easy Apply
Posted 10 days ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 21 days ago | Updated 14 days ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 60+ days ago | Updated moments ago

Genesys/Cloud PureEngage

Pyramid Consulting, Inc.

•

Plano, Texas, USA

Contract

Immediate need for a talented Genesys/Cloud PureEngage. This is a 12+ Months Contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79218 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills-G
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Posted 5 days ago | Updated 1 hour ago

CCaaS Business Analyst ( Genesys)

Visionary Innovative Technology Solutions

•

Remote

Full-time

CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement
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Posted 7 days ago

Genesys Developer

TECH-NET, INC

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Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 26 days ago

Contact Center Platform Engineer (Genesys)

Caresoft

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Newark, New Jersey, USA

Contract

Job Title: Contact Center Platform Engineer (Genesys) Role: Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On
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Posted 10 days ago | Updated 1 hour ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 50 days ago | Updated 27 days ago

Business Intelligence (BI) Developer - Genesys

JSR Tech Consulting

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Remote

Contract

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller
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Posted 8 days ago | Updated moments ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 4 hours ago

Vice President Customer Experience

Acunor Infotech

•

Jersey City, New Jersey, USA

Full-time

Job Title: Vice President Customer Experience (CX) Location: Dallas, TX / New Jersey (2 positions) Employment : Fulltime Position Summary: We are seeking a dynamic and visionary Vice President Customer Experience (CX) to lead and shape the end-to-end CX strategy for our clients. The ideal candidate will possess deep expertise in CX transformation, digital engagement models, and emerging technologies such as CCaaS and conversational AI. This leader will drive strategic roadmap development, own
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Posted 14 hours ago