help desk analyst 1 Jobs in virginia

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Help Desk Support

IntellectFaces, Inc.

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Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
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Posted 2 days ago

Help Desk Technical Support

Innova Solutions, Inc

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Newport News, Virginia, USA

Contract

A client of Innova Solutions is immediately hiring a Help Desk Technical Support Position Type: Full time Contract Location: Newport News, VA 23607 Duration: 6+ Months As a Help Desk Technical Support, you will: Responsible for: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.M
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Posted 5 days ago

Help Desk Student Associate - Fall 2025

Virginia Jobs

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Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil
Posted 16 days ago | Updated moments ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 5 days ago

OPS Help Desk Student Assistant

University of Florida

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Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a
Posted 7 days ago | Updated moments ago

Faculty and Staff Help Desk/PC Technician

Virginia Jobs

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Lexington, Virginia, USA

Full-time

Title: Faculty and Staff Help Desk/PC Technician State Role Title: Virginia Military Institute Hiring Range: Based on qualifications & experience Pay Band: 4 Agency: Virginia Military Institute Location:Virginia Military Institute Agency Website:;br> Recruitment Type: General Public - G Job Duties This full-time position is responsible for but not limited to the following: Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty,
Posted 35 days ago | Updated moments ago

Help Desk Manager

Leidos

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Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a federal law enforcement agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bol
Posted 2 days ago | Updated moments ago

CW - Help Desk Specialist

Robert Half

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Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This is a long-term contract position that requires a proactive individual with strong problem-solving skills and a passion for delivering excellent technical support. The ideal candidate will assist in diagnosing and resolving hardware and software issues, while maintaining high standards of professionalism and communication. Responsibilities: Diagnose and troubleshoot technical issues relat
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Posted 4 days ago | Updated 9 hours ago

Help Desk Support/Network Administrator

GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi
Posted 1 day ago | Updated 9 hours ago

Help Desk Specialist

Robert Half

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Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting opportunity to support and troubleshoot IT hardware and software issues while contributing to the overall efficiency of our technology services. The ideal candidate will bring strong problem-solving skills, technical expertise, and a collaborative mindset to ensure the seamless resolution of technical challenges. Responsibilities: Diagnose a
Easy Apply
Posted 4 days ago | Updated 9 hours ago

Help Desk Specialist I - Remote

Kforce Technology Staffing

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Remote or Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone. Duties: * Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues * Identifies, researches, and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * As a Help Desk Specialist
Posted 2 days ago | Updated 17 hours ago

NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)

Akima, LLC

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Herndon, Virginia, USA

Full-time

Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. To join our team of outstanding professionals, apply today! Responsibilities Provides laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applicationsAnswers phone requests and assists users with reque
Posted 37 days ago | Updated moments ago

Help Desk Technician

TEKsystems c/o Allegis Group

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Hampton, Virginia, USA

Full-time

Description 3 day shift roles, 1 nightshift The IT Helpdesk Technician provides front-line support to staff by responding to technical inquiries, resolving hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or in person. Diagnose and troubleshoot technical issues, incl
Posted 12 days ago | Updated 8 hours ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 23 days ago | Updated moments ago

Help Desk Specialist

CACI International, Inc.

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Reston, Virginia, USA

Full-time

Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a mission customer as part of a small team that provides Tiers 1, 2, and 3 level support. You will be the primary point of contact for, and own the responsibility
Posted 35 days ago | Updated 27 days ago

Help Desk Manager

Leidos

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Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 12 days ago | Updated moments ago

Sr. Helpdesk Specialist

Leidos

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Fort Belvoir, Virginia, USA

Full-time

Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successf
Posted 22 days ago | Updated moments ago

Junior Helpdesk Specialist (Overnight)

Chenega MIOS

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Springfield, Virginia, USA

Full-time

Req ID: 35652 Summary Junior Helpdesk Specialist (Overnight) Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and ta
Posted 9 days ago | Updated 9 hours ago

Help Desk/Support Specialist

Nightwing

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Sterling, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 60+ days ago | Updated moments ago

Junior Help Desk Support Services Specialist

Decisionpoint Corporation

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Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and
Posted 17 days ago | Updated 9 hours ago