help desk analyst ii Jobs

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Help Desk Analyst II

Robert Half

•

Remote or Nashville, Tennessee, USA

Full-time

Description We are seeking a proactive and detail-oriented Desktop Support Analyst for, one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. The hours worked would be 12 pm CST - 6 pm CST, Monday-Friday. Key Responsibil
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Posted 1 hour ago

Help Desk Analyst II

Robert Half

•

Franklin, Wisconsin, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst II to join our team in Franklin, Wisconsin. This Contract-to-Permanent position offers an exciting opportunity to provide technical support and ensure smooth IT operations for both onsite and remote users. The ideal candidate will thrive in a collaborative environment and possess strong problem-solving abilities to address hardware, software, and system issues. Responsibilities: Respond promptly to user requests and inquiries through
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Posted 8 days ago | Updated 1 hour ago

Help Desk Analyst II

Robert Half

•

Needham, Massachusetts, USA

Contract

Description Job Summary: We are seeking a highly motivated and skilled IT professional with Level 2/3 support experience to join our Systems Support team. The ideal candidate will manage escalated technical issues, provide white-glove support to executives, and ensure smooth IT operations across the organization. This role entails a mix of technical expertise, customer service, and team collaboration. Key Responsibilities: Escalation Management: Handle advanced technical issues escalated by ot
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Posted 21 days ago | Updated moments ago

Help Desk Analyst II

Robert Half

•

Sacramento, California, USA

Full-time

Description We are looking for a motivated and detail-oriented Help Desk Analyst II to join our team in Sacramento, California. This is a Contract-to-permanent position within the non-profit sector, where you'll have the opportunity to provide exceptional technical support and contribute to a collaborative, fast-paced environment. The ideal candidate will bring strong communication skills, technical expertise in Apple devices, and a proactive approach to problem-solving. Responsibilities: Provi
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Posted 36 days ago | Updated 1 hour ago

Help Desk Analyst II - NISSC II - CMSFS

Jacobs

•

Colorado Springs, Colorado, USA

Full-time

Position Title: Help Desk Analyst II Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Top Secret w/ SCI Eligibility Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for e
Posted 58 days ago | Updated 4 hours ago

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means conne
Posted 1 day ago | Updated 4 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e
Posted 2 days ago | Updated 4 hours ago

Help Desk Analyst

Integrated Technology Strategies, Inc.

•

Conyers, Georgia, USA

Full-time

Role is Help Desk AnalystPosition is HybridInterview type is Either Web Cam or In PersonStart Date: 07/14/2025 & End Date: 06/30/2026Worksite Address: 2206 East View Parkway Conyers, GA (Local Only) Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Full Description:LOCAL CANDIDATES *MUST be Bilingual, SpanishDo NOT submit candidate previously submitted to #762935MUST have Call C
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Posted 7 hours ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a
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Posted 8 days ago | Updated 9 hours ago

Help Desk II

Symphony Corporation

•

Madison, Wisconsin, USA

Contract

Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience providing IT support in a professional setting - 3 yearsExperience working with Microsoft Office Suite - 3 yearsExperience providing Identity management administration - 3 years
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Posted 33 days ago | Updated 6 days ago

Help Desk Specialist I and II

City of West Des Moines

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West Des Moines, Iowa, USA

Full-time

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the
Posted 27 days ago

Help Desk Analyst

Info Origin Inc.

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Conyers, Georgia, USA

Contract

Role: Help Desk Analyst 1 Location: Conyers, GA Work Mode: Hybrid Employment Type: Contract Interview Mode: Video or In Person Job Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.Inter
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Posted 6 hours ago

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

•

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and
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Posted 8 days ago | Updated 7 days ago

Help Desk Desktop Support Analyst

Randstad Digital

•

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca
Posted 12 days ago | Updated 1 hour ago

Service Desk Analyst/Helpdesk Tech Support - L2

HPTech Inc.

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Lake Success, New York, USA

Contract

Working hours FlexibleMight be required to work in the night / holidays shift based on project requirementWill have to cover a radius (Max of 30-40 miles) from reporting location on need basisThe role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Fie
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Posted 1 day ago

Help Desk Analyst 1

Cook Systems

•

Atlanta, Georgia, USA

Contract, Third Party

Launch Your Career with Cook Systems Ready to elevate your career? Cook Systems, a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether youre aiming to work with a Fortune 500 company or a small business, weve got you covered. Our core valuesintegrity, investment, and innovationdrive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Ou
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Posted 8 days ago

Help Desk Analyst/Trainer

Randstad Digital

•

New York, New York, USA

Full-time

job summary: We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipment. A key component of this position is collaborating with third-party vendors to develop and deliver comprehensive training programs for new
Posted 27 days ago | Updated 1 hour ago

Student Help Desk Analyst

Ohio State University

•

Mansfield, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o
Posted 12 days ago | Updated 4 hours ago

Student Help Desk Analyst

Ohio State University

•

Wooster, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o
Posted 12 days ago | Updated 4 hours ago

IT Field Technician/Support Admin/Help desk analyst

Tek Inspirations LLC

•

Palm Beach, Florida, USA

Contract

Field technicians Location - : Miami &Palm Beach FL. Job Overview: We are seeking a skilled and reliable Field Technician based in Miami & Palm Beach, FL, to support a range of onsite technology services. The ideal candidate will have hands-on experience with IT infrastructure, network cabling, low voltage systems, and end-user support. This role involves travel to client sites within the region, installation and troubleshooting of hardware, and working independently or with project teams. Key R
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Posted 12 days ago | Updated 12 days ago