help desk analyst ii jobs

Madison, Wisconsin

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Today

Description We are looking for a Help Desk Analyst II to provide hands-on technical support for end users in Madison, Wisconsin. This Long-term Contract position requires an onsite presence four days each week and focuses on resolving desktop, printer, and workplace technology issues in a timely, detail-oriented manner. The ideal candidate brings strong Windows support experience, a customer-focused approach, and the ability to manage service requests across a range of hardware and software envi

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Contract

USD 19.00 - 22.00 per hour

Tier II Helpdesk/Technical Support Specialist

Washington, District of Columbia

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Today

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Full-time

0 to 0

Help Desk Analyst

Hartford City, Indiana

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20d ago

Title: Help Desk Analyst Location: Hartford, CT Duration: 12+ Months Hybrid Position Summary We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be abl

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Third Party, Contract

Depends on Experience

Help Desk Analyst

San Antonio, Texas

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12d ago

Job Summary The Help Desk Analyst is responsible for providing first level problem resolution and support to the SAWS'' user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. Essential Functions Provides first level support and follow-up, through the Help Desk, to the SAWS'' user community regarding computer operations, hardware components, and software applications

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Contract

Depends on Experience

Help Desk Analyst - Scottsdale, AZ

Scottsdale, Arizona

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Today

job summary: Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants location: Scottsdale, Arizona job type: Contract salary: $17 - 20 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Job Description Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical

Contract

USD17 - USD20

Help Desk Support Analyst

East Hartford, Connecticut

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Today

Application Support Analyst 55 Farmington Avenue Hartford, Connecticut 06107 05/01/2026 - 05/01/2027 Note: Hybrid Position SCOPE OF WORK The Criminal Justice Information System (CJIS)CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. This position will be responsible for providing remote support,

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Contract, Third Party

Depends on Experience

Part Time Hybrid Senior Help Desk Analyst Sat & Sun

Edison, New Jersey

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Today

job summary: Our client in Central New Jersey has an immediate opening for an experienced Help Desk Analyst to work on Sat. and Sunday. (Contract Role). 100% Phone support/Remote SHIFT SATURDAY AND SUNDAYS 8AM TO 8PM Training will occur in office from 7am to 7pm with flexible hours in the New Jersey officel Actual work will be remote once trained. Candidates should have extensive experience in Exchange, Active Directory, Office 365, Windows 11 and be able to multitask. Ability to take phon

Contract

USD33 - USD39

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

Help Desk Support: II

Port Arthur, Texas

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7d ago

Provides first level IT support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate. Writes concise, informative service tickets. Follows up on all tickets in a timely manner and pursues issues through to resolution. Requires experience using ticketing systems and writing technical support reports and documentation. Must possess broad knowledge and proficiency with popular oper

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Contract, Third Party

Depends on Experience

Healthcare help desk Support Analyst

Tallahassee, Florida

•

Yesterday

Cogent Data Solutions LLC is hiring for aAdvanced Systems Supportposition with one of our direct clients.Check out the details listed below. I look forward to hearing back from you. Have a great day! Job Title:Advanced Systems Support (Healthcare help desk Support Analyst)Experience: 4+ years Client Name: State of Florida Job Location:Tallahassee, FL (Onsite) Job ID:SOW26-132Required Skills:A minimum of two years in a help desk environment (i.e. providing technical assistance, answering support

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Third Party, Contract

Depends on Experience

Helpdesk Analyst - Detroit, MI

Hybrid in Detroit, Michigan

•

Yesterday

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills: Technical degree preferred, or some college.Reliable transportation is a must.Experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.Strong technical skills and certifications (e.g., in networking, applications, Micro

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Contract

DOE

Help Desk Support: II

Port Arthur, Texas

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7d ago

Position OverviewWe are seeking a skilled Help Desk Support Specialist to provide first-level IT support for end users across hardware, software, and network environments. This role is responsible for troubleshooting technical issues, managing service requests, and ensuring timely resolution while delivering excellent customer support. Key ResponsibilitiesProvide first-level IT support via phone, email, and chatTroubleshoot and resolve issues related to:Hardware (desktops, laptops, printers)Soft

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Third Party, Contract

Depends on Experience

Help Desk Analyst - onsite

Costa Mesa, California

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Today

Help Desk Analyst Our client is looking for a resourceful and customer-focused Help Desk Analyst to join their team on a contract basis. If you thrive in a high-volume, fast-paced environment and take pride in keeping end users productive and supported, this is the opportunity for you. You'll be stepping into a tight-knit support team that serves thousands of users across multiple locations-where your contributions are felt every single day. As part of our process after applying, you may receiv

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Contract

USD25 - USD28

Help Desk Specialist (Tier II)

No location provided

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Today

Overview DecisionPoint Corporation is seeking a Tier II Help Desk Specialist to support our U.S. Transportation Command (USTRANSCOM) Integrated Booking System (IBS) program. This role is responsible for providing advanced technical support to end users and resolving system-related issues for mission-critical transportation and logistics applications.The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting complex issues, analyzing system behavior, and co

Full-time

IT Helpdesk II

Washington, District of Columbia

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Today

AFSPA Description: AFSPA is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, or any other protected class. *A Resume is required for consideration. Applications without a resume will be automatically disqualified from consideration.* Compensation for this position is in the $55,000 to $62,000 rang

Full-time

USD 55,000.00 - 62,000.00 per year

Help Desk Analyst

Hartford, Connecticut

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Today

Job ID: 65620 Job Title: Help Desk Analyst Location: Onsite, 505 Hudson Street, Hartford, Connecticut 06106 Duration: 12 Months Client: State Of CT - DCF Job Description: The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for age

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Full-time, Part-time, Contract, Third Party

Computer Operator II/ Tier II Help Desk Support

Alabama

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Computer Hardware, Computer Systems, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: COMPUTER OPERATOR II Make meaningful contributions that fuel critical outcomes for some of the most complex governmen

Full-time

USD 18.22 - 23.06 per hour

Help Desk/Desktop Support Analyst

Cleveland, Ohio

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support classroom and staff technology operations for a Contract assignment in Cleveland, Ohio. This role is ideal for someone who enjoys hands-on technical work and takes pride in preparing equipment so end users can work effectively. The position will focus on device setup, organization, and basic troubleshooting while contributing to day-to-day technology readiness across the district. Responsibilities: Prepare computers,

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Contract

USD 15.84 - 18.34 per hour

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Monday to Friday 8am-4:30pm. Please apply only if you are interested and available for this shift! Responsibilities: Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resol

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Full-time

USD 20.00 - 22.00 per hour

Help Desk/Desktop Support Analyst

Ames, Iowa

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues, supporting account access, and ensuring employees receive timely help with everyday technology needs. The ideal candidate is comfortable working in a service-driven environment, handling support requests efficiently, and troubleshooting Microsoft-based systems effectively. Responsibilities: Pro

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Contract

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help desk analyst ii jobs