help desk analyst ii Jobs

Refine Results
1 - 20 of 328 Jobs

Help Desk Analyst II

Robert Half

Lake Geneva, Wisconsin, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to provide exceptional technical support and troubleshooting services in Lake Geneva, Wisconsin. This position offers an opportunity to work across multiple locations, assisting users with hardware, software, and network issues while ensuring smooth day-to-day operations. Ideal candidates have a strong background in IT support and a commitment to delivering outstanding customer satisfaction. Responsibilities: Deliver responsive

Help Desk Analyst II

Robert Half

Grand Rapids, Michigan, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this role, you will provide technical support and ensure the smooth operation of hardware, software, and network systems. Your expertise will help maintain the efficiency and security of our IT infrastructure while delivering exceptional service to end users. Responsibilities: Diagnose and resolve technical issues related to hardware, software, and network systems. Install, configur

Help Desk Analyst II

Robert Half

Acton, Massachusetts, USA

Full-time

Description Help Desk Analyst II IT Helpdesk & General Support Provide technical support to end users, diagnosing and troubleshooting hardware/software issues. Guide users on software applications, network access, and security best practices. Assist with employee onboarding and offboarding, including setup and configuration of new devices, accounts, and security protocols. Assist in the maintenance of the asset management system, ensuring up-to-date tracking of IT assets and services. Perform

Help Desk Analyst II

Robert Half

Washington, District of Columbia, USA

Contract

Description We are seeking a Help Desk Analyst II for a contract employment opportunity in the information technology department based in Washington, District of Columbia. The primary role is to provide comprehensive support and maintenance, including printer/copiers, equipment maintenance and service, storage room maintenance, desk setups, and A/V support. Responsibilities: Deliver a high standard of customer service while supporting office staff in a dynamic environment. Handle the setup and

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics Information Technology

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enter

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics Information Technology

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterp

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterp

Tier II Help Desk Tech - Secret Clearance Required

Mindbank Consulting Group

Washington, District of Columbia, USA

Contract

NO THIRD PARTIESPLEASE READ QUALIFICATIONS BEFORE APPLYING4/28/2025: This position is currently on hold. Interested applicants may still apply, and we will be in contact with qualified applicants when the position re-opens. Mindbank Consulting Group has an immediate need for a Tier II Help Desk Technician. This position is 100% onsite at the Navy Yard in Washington, DC. Candidates must have at least a Secret clearance; an unexpired Security+ certification is preferred but not required. This pos

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

Detroit, Michigan, USA

Contract

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Microsoft

Help Desk Analyst

Spar Information Systems

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba

Help Desk Analyst

Dunhill Professional Search

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and

Help Desk Analyst

ICST, LLC

Augusta, Maine, USA

Third Party, Contract

Help Desk Analyst Location: Onsite Augusta-Maine Top 3 Skills: 1 to 3 years of experience in a similar role Experience with Windows OS Must have strong written and verbal communication skills Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support.

Help Desk Analyst

Kollasoft Inc.

Phoenix, Arizona, USA

Contract

100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering calls, determining the scope of a customer s problem, initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and intermediate troubleshooting and resolution/escalation; Further details can be shared later.

Job Opportunity for Help Desk Analyst I in Topeka, KS 66612

Apidel Technologies

Topeka, Kansas, USA

Contract

Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Edge, Adobe Reader, VPN connectivity, Citrix, printers, and applications developed and/or

Help Desk Analyst

Caresoft

Boise, Idaho, USA

Contract

Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support Professional experience in a technical end-user support role providing remote support via phone, email, etc. Experience providing end user support on Windows-based machines (Windows 10 & 11) Experience with basic Active Directory user management for end user support Experience troubleshooti

Help Desk Technician II- MIDS - TS/SCI with POLY

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car

IT Help Desk Analyst

Innova Solutions, Inc

Scottsdale, Arizona, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Scottsdale, Chandler, AZ (Hybrid Onsite position) Position: Help Desk Consultant Location: Scottsdale, Chandler, AZ Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assis