help desk analyst Jobs in boston, ma

1 - 20 of 32 Jobs

Helpdesk AnalystJob Title - Helpdesk Analyst

Stellar Professionals LLCCompany Name - Stellar Professionals LLC

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Remote or Richmond, Virginia, USA

Contract, Third Party

Mode of Interview: Webcam Interview Work Location: Richmond, VA Work Arrangement: Remote Shift: EST Advanced computer skills are required that aligns with the Job Description Ability to multitask and to determine root cause of problems and implement solutions, Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions customer relations skills good verbal and written communication skills proficiency with Microsoft products (Word, Excel, PowerP

Help Desk Analyst - HDA 0811DIR#05Job Title - Help Desk Analyst - HDA 0811DIR#05

Compu-Vision Consulting, Inc.Company Name - Compu-Vision Consulting, Inc.

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Remote

Contract, Third Party

Job Title: Help Desk AnalystLocation: RemoteContract Duration: 6 MonthsEmployment Type: Contract Position Summary: We are seeking a professional, customer-focused Help Desk Analyst to provide remote Tier 1 technical support to end users. This 6-month contract role involves delivering prompt, high-quality assistance via phone, email, and remote support tools. The ideal candidate will be organized, responsive, and skilled at documenting and resolving technical issues efficiently. Key Responsibilit

HelpDesk AnalystJob Title - HelpDesk Analyst

Innosoul incCompany Name - Innosoul inc

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Remote

Third Party, Contract

Job ID: IN-773612 Remote HelpDesk Analyst with ticketing, Jira, Confluence, Service Management tools, Genesys phone system, Salesforce, L1/L2 and Child Welfare experience Location: Indianapolis, IN (Indiana Department of Child Services DCS) Duration: 5 Months Position: 1(1) Skills: Associates Degree or 3 plus years or experience Required 3 Years Working knowledge of Microsoft Office (Outlook 365, Word and Excel); Required 5 Years Prior customer service experience Required 5 Years Knowledge of h

Help Desk AnalystJob Title - Help Desk Analyst

Talent GroupsCompany Name - Talent Groups

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Remote or Manchester, Maine, USA

Contract

1 3 years of IT help desk or technical support experience. Hands-on experience troubleshooting hardware, software, and web-based systems. Familiarity with Active Directory, browser diagnostics, and SSO environments. Experience using ticketing/call-tracking software (e.g., ServiceNow, Remedy, Zendesk). Strong written and verbal communication skills. Proven customer service orientation and ability to handle user issues with patience and professionalism. Ability to follow structured troubleshooting

Helpdesk Analyst 2nd ShiftJob Title - Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris

Helpdesk Analyst 1st ShiftJob Title - Helpdesk Analyst 1st Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

Helpdesk Analyst 2nd ShiftJob Title - Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Helpdesk Analyst 1st ShiftJob Title - Helpdesk Analyst 1st Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

IT Help Desk AnalystJob Title - IT Help Desk Analyst

Virginia JobsCompany Name - Virginia Jobs

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Remote or Staunton, Virginia, USA

Full-time

Title: IT Help Desk Analyst State Role Title:Info Technology Specialist I Hiring Range: $44,192 - $72,905 Pay Band: 4 Agency: VA School for the Deaf & Blind Location:VA School for Deaf & Blind Agency Website:vsdb.k12.va.us Recruitment Type: General Public - G Job Duties This position is focused on supporting teachers, staff, and students with disabilities at VSDB, ensuring technology is accessible, secure, and effective in an educational setting. The role requires strong technical and customer s

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)Job Title - IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)Job Title - IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

EHR Helpdesk Analyst 3rd ShiftJob Title - EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient

EHR Helpdesk Analyst 3rd ShiftJob Title - EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Help Desk Support AnalystJob Title - Help Desk Support Analyst

V.L.S. Systems, IncCompany Name - V.L.S. Systems, Inc

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Remote or Trenton, New Jersey, USA

Contract

Product Specialist || Remote Work Arrangement: Remote - Please note while this position is remote; the manger is looking for local candidates. Short Description: Collaborates with business units as part of the help desk and app dev support team for electronic health record. Resolves JIRA requests using pre-defined resources, analytical skills, and team collaboration. Primarily email, Teams, and occasional phone. Complete Description: The Product Specialist collaborates with business units and co

Help Desk SupportJob Title - Help Desk Support

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of a Help Desk Support in Boston, MA. Responsibilities: * Provide day-to-day desktop support such as identifying, researching, and resolving technical issues * Respond to inquiries via email, phone, or ticketing system; Document all support incidents via our Help Desk Ticketing system and close tickets once issues have been resolved * Configures and administers Office365 platform including but not limited to Teams, Exchange, OneDrive, SharePoint, et

Helpdesk SpecialistJob Title - Helpdesk Specialist

Rose InternationalCompany Name - Rose International

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Boston, Massachusetts, USA

Full-time

Date Posted: 08/01/2025 Hiring Organization: Rose International Position Number: 486420 Industry: Government Job Title: Helpdesk Specialist Job Location: Boston, MA, USA, 02110 Work Model: Hybrid Work Model Details: 2 to 3 days per week onsite Shift: 8:45am-5pm M-F Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 12 Min Hourly Rate($): 35.00 Max Hourly Rate($): 40.00 Must Have Skills/Attributes: Helpdesk, SalesForce, SharePoint Experience Desired: Experience

Law Firm Help Desk TechnicianJob Title - Law Firm Help Desk Technician

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu

Help Desk SupportJob Title - Help Desk Support

Serenity Info Tech, Inc.Company Name - Serenity Info Tech, Inc.

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Remote

Contract, Third Party

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac

Healthcare service Desk/helpdeskJob Title - Healthcare service Desk/helpdesk

Infinite Computer Solutions (ICS)Company Name - Infinite Computer Solutions (ICS)

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Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

Help Desk & Application Support Specialist - 100% Remote - Long term contract - B3988BJob Title - Help Desk & Application Support Specialist - 100% Remote - Long term contract - B3988B

Technovision, Inc.Company Name - Technovision, Inc.

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Remote

Third Party, Contract

Our direct client is looking for a Help Desk & Application Support Specialist for a 100% Remote Long term contract (Client is in Trenton, NJ). NOTE: - Please note while this position is remote; the manger is looking for local candidates. JOB DESCRIPTION: - Collaborates with business units as part of the help desk and app dev support team for electronic health record. Resolves JIRA requests using pre-defined resources, analytical skills, and team collaboration. Primarily email, Teams, and occas