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Lead Help Desk Analyst

Robert Half

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro

Help Desk Tech (Nights)

TEKsystems c/o Allegis Group

Nashville, Tennessee, USA

Full-time

Description TEKsystems' client - Metropolitan Government of Nashville & Davidson County Department: Information Technology Services (ITS) - Technical Support Service Center (TSSC) Join a dynamic 24/7 technical support environment where your expertise will directly impact the efficiency and reliability of IT services across the organization. As a Service Desk Technician, you'll be the first line of support, ensuring timely resolution of technical issues and delivering exceptional customer service

Help Desk Technician I-II

TEKsystems c/o Allegis Group

Stockton, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

Junior Helpdesk Specialist

Chenega MIOS

St. Louis, Missouri, USA

Full-time

Req ID: 36674 Summary Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Helpdesk Manager

Virginia Jobs

Wytheville, Virginia, USA

Full-time

Title: Helpdesk Manager Agency: Wytheville Community College Location: Wythe - 197 FLSA: Nonexempt Hiring Range: $45,000-$55,000 based on experience Full Time or Part Time: Full Time Additional Detail Job Description: The mission of Wytheville Community College is dedicated to facilitating student success and fostering excellence through teaching while providing personal development, lifelong career growth, community leadership, economic advancement, and cultural enrichment for the citizens of t

Help Desk Level 1 Representative

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

Help Desk Analyst III

Robert Half

Solana Beach, California, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in San Diego, California. In this role, you will provide advanced technical support, oversee IT systems reliability, and handle escalated issues while contributing to strategic IT projects. This position is critical in maintaining secure and efficient operations across multiple locations, requiring a proactive approach to system management and user support. Responsibilities: Deliver advanced technical support for

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr

Helpdesk Technician - Remote Work From Home

TEKsystems c/o Allegis Group

Kansas City, Kansas, USA

Full-time

Must reside in the Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer service experience, positive attitude and problem solving skills. This is a Microsoft shop with a few MAC and Apple products - M365, Windows 10, Active Directory, VPN and Net

Help Desk Technician I-II (HIRING ASAP)

TEKsystems c/o Allegis Group

Lodi, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

Help Desk Analyst II

Robert Half

Orem, Utah, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle advanced technical support tasks, ensuring efficient resolution of escalated issues and maintaining the overall functionality of IT systems. This role offers an excellent opportunity to contribute to a dynamic IT environment while developing your expertise in system troubleshooting and user support. Responsibilities: Provide advanced technica

Help Desk Analyst

Robert Half

San Francisco, California, USA

Contract

Description Position Overview: We are seeking a detail-oriented and highly detail oriented IT Support Analyst to join our team and play a pivotal role in ensuring seamless technical operations at our cutting-edge biotechnology facility. This position requires onsite support with a commitment to delivering white glove service to our end users, focusing on both PC and Mac environments (50/50). The ideal candidate will possess a combination of technical expertise and exceptional communication skill

Help Desk Analyst II

Robert Half

Beaver Falls, Pennsylvania, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in the Beaver area, Pennsylvania. In this role, you will provide technical support and resolve issues related to hardware, software, and network systems. This position requires strong problem-solving skills, excellent communication abilities, and a solid understanding of IT infrastructure. Responsibilities: Address and resolve escalated service requests and incidents related to applications, opera

Helpdesk Technician

Booz Allen Hamilton

Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Helpdesk Technician

Booz Allen Hamilton

Arlington, Virginia, USA

Full-time

Job Number: R0221585 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and

Helpdesk Support Analyst

Judge Group, Inc.

Draper, Utah, USA

Contract

Location: Draper, UT Description: About the Role We are seeking a highly motivated and customer-focused Technical Support Specialist to join our enterprise support team. In this role, you will provide front-line technical assistance to employees across the organization, ensuring timely resolution of hardware, software, and network-related issues. You'll be part of a collaborative team that values problem-solving, continuous learning, and delivering exceptional user experiences. Responsibili

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Help Desk Analyst II - NISSC II - CMSFS

Jacobs

Colorado Springs, Colorado, USA

Full-time

Position Title: Help Desk Analyst II Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Top Secret w/ SCI Eligibility Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for e