help desk lead Jobs in pennsylvania

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Test Lead

Partner's Consulting, Inc.

•

Philadelphia, Pennsylvania, USA

Contract

Title: Test Lead Location: Philadelphia, PA Type: Contract to Hire Our client is seeking a Test Lead who will support and coordinate testing for new project initiatives. Key Accountabilities: Perform Analysis, Design, Development, and Testing of code to defined deadlines and exacting standards.Leverage your analytical skills to create technical solutions for business processes.Providing hands on development and mentoring as necessary for other members of the development team.Defining high
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Posted 2 hours ago

Tier 1 Help Desk

Info Origin Inc.

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Hey Professionals!! Hope you are doing well. We have long-term contract role for the Tier 1 Help Desk at the location in Harrisburg, PA, Onsite Please review the job description below and let me know - Position Title:- Tier 1 Help Desk Location:- Harrisburg, PA, Onsite Position Type:- Contract Position Duration:- Long Term Interview Process:- Only In Person Client:- State of Pennsylvania (direct client) Job Description:- This is a Tier 1 position requiring working on phones all day. This posit
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Posted 5 hours ago | Updated 5 hours ago

Help Desk/Service Desk Analyst - Tier 1 | Direct Client | Contract W2 | Onsite @ Harrisburg, PA | | |

Spruce Infotech Inc

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Harrisburg, Pennsylvania, USA

Contract

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pr
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Posted 4 hours ago

UAM (User Access Management) Team Lead

HCLTech

•

King of Prussia, Pennsylvania, USA

Full-time

Title UAM (User Access Management) Team Lead Job Type - Full Time Location - King of Prussia, PA (Onsite from day - 1) Coordinate with Business understand requirement and work with technical teams to define access management workflows. Should be able to identify access management workflow enhancements/improvements and work on them. Follow SOP instructions for manual user access provisioning, de-provisioning, recertification. Document End User and Service Account provisioning procedures, inclu
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Posted 23 hours ago

Tier 1 Help Desk Analyst

StarsHR Inc

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Harrisburg, Pennsylvania, USA

Full-time

StarsHR has the following contract opportunity available with our client in Harrisburg, Pennsylvania. Tier 1 Help Desk Analyst Duties and Responsibilities: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowledge of computer software, hardware, systems, and procedures.Talks with technical and non-technical co-workers to research pro
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Posted 1 day ago

IT Manager Helpdesk and ERP Applications

Jobot

•

Philadelphia, Pennsylvania, USA

Full-time

This company is a well known financial services firm in the Philly area. Great benefits and quarterly bonus! This Jobot Job is hosted by: Alex Dickinson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $140,000 per year A bit about us: This company is a stable software firm located in Philadelphia. This role works heavily in their business applications and end user support. It's a hybrid between help desk/support operations, along
Posted 1 day ago | Updated 5 hours ago

Hybrid Senior Network Engineer

Jobot

•

Bethel Park, Pennsylvania, USA

Full-time

Senior Network Engineer Opportunity with Manufacturing Firm - Hybrid, Strong Pay, EXCELLENT Benefits, 401k match !! This Jobot Job is hosted by: Matt Gennari Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $120,000 - $150,000 per year A bit about us: Fast growing Manufacturing company based out of Canonsburg, PA/greater Pittsburgh area is seeking a Network Engineer with strong Cisco, routing, networking experience. This is a hybrid position
Posted 3 days ago | Updated 5 hours ago

Help Desk Analyst

InfoPeople Corp

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Harrisburg, Pennsylvania, USA

Third Party, Contract

Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team s training limitation. This team teleworks on every Friday. This position is 100% onsite and at 1101 South Front St., Harrisburg, PA 17104 This is a Tier 1 position requirin
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Posted 1 day ago | Updated 2 hours ago

Help Desk Analyst

Randstad Digital

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Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 7 days ago | Updated 2 hours ago

Marketing Strategist (Adobe Campaign)

LTIMindtree

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Pittsburgh, Pennsylvania, USA

Full-time

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9
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Posted 10 days ago | Updated 10 days ago

Desktop Support Specialist II

Motion Recruitment Partners, LLC

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Exton, Pennsylvania, USA

Full-time

A Biotech company is looking to bring on a Desktop Support Specialist II. This role will have you supporting end users, assisting on projects and large installations. This role is onsite 5 days a week in Exton PA. In this role you will need experience with overall desktop support of software and hardware, have experience working within a Windows and AWS environment. Having server migration experience is a very big plus in this role, and prior experience managing a helpdesk and manning the phones
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Posted 5 days ago | Updated 5 hours ago

Support Analyst

Zachary Piper Solutions, LLC

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Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Support Analyst to join an petrochemical organization based out of southern Philadelphia. This is a full-time, onsite position. Essential Duties of the Support Analyst: Desktop/application supportInstall, configure VoIP devicesHandle internal, Tier I tickets Qualifications of the Support Analyst: 2-3 years Help Desk/ Desktop Support ExperienceA+, Network + certifications are a plusDesire to learn and grow in careerCandidate must pass a drug screen and backgroun
Posted 10 days ago | Updated 6 hours ago

Help Desk Analyst

Robert Half

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Pittsburgh, Pennsylvania, USA

Contract

Description We are in the process of hiring a Help Desk Analyst based in Pittsburgh, Pennsylvania, 15227, United States. This role involves providing technical assistance to both on-site and off-site employees via various communication channels such as calls, emails, instant messages, or tickets. The Help Desk Analyst will be responsible for documentation, resolution, or escalation of any technical issues that arise. This role also entails assisting in basic hardware and software installations.
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Posted 12 days ago | Updated 5 hours ago

Help Desk Analyst I

Robert Half

•

State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op
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Posted 24 days ago | Updated 5 hours ago

Service Desk Analyst

Maximus, Inc.

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Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res
Posted 31 days ago | Updated 4 days ago

Technical Operations Manager

firstPRO, Inc

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Philadelphia, Pennsylvania, USA

Full-time

Senior Manager Technical Operations The Senior Manager Technical Operations will be responsible for the implementation, operation, documentation, and support of the systems infrastructure. The Senior Manager of Technical Operations will oversee and participate in all phases of the infrastructure life cycle including requirements analysis, planning, design, implementation, operation and maintenance. The Senior Manager Technical Operations will manage a team of staff administrators and engineers,
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Posted 27 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 8 days ago | Updated 4 hours ago

IT Help Desk

Akkodis

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Erie, Pennsylvania, USA

Full-time

Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates wi
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Posted 60+ days ago | Updated 5 hours ago

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

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Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int
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Posted 12 days ago | Updated 5 hours ago

Helpdesk Technician

APN Software Services, Inc

•

Murrysville, Pennsylvania, USA

Full-time

Title: Product Support Representative Software Support Services Location: Murrysville, PA Duration: 6 months contract to start Description: Details: Rotating schedule, 8am-8pm to be discussed during interview process Client-facing role, drug screen required Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process Position contains ~50% technical experience and 50% customer service exp, please en
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Posted 43 days ago | Updated 8 days ago