help desk tier 1 Jobs

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Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per
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Posted 26 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac
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Posted 12 days ago | Updated 1 hour ago

Help Desk Analyst III

Robert Half

•

Atlanta, Georgia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT specialist with expertise across Level 1 to Level 3 support. The role requires hands-on experience with technical tools, device management, and troubleshooting processes to ensure seamless operations. Responsibilities: Provide comprehensive IT support across Level 1 to Level 3, addressing technical issues efficiently. Manage service desk tasks,
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Posted 14 days ago | Updated 1 hour ago

Help Desk Analyst

Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 3 days ago

Helpdesk Tech

360care

•

Louisville, Kentucky, USA

Full-time

Overview This position is responsible for providing prompt technical assistance and support through resolution for incoming IT service request/issues related to computer systems, application and operating system software, hardware and/or networks. Responsibilities Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modif
Posted 5 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

•

Madison, Wisconsin, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Madison, Wisconsin. This is a Contract-to-permanent position, offering an excellent opportunity to grow within a fast-paced, high-tech engineering environment. In this role, you will provide exceptional customer support, troubleshoot technical issues, and ensure system efficiency through effective problem resolution. Responsibilities: Provide first-level technical support for hardware, software, and network-related
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Posted 9 days ago | Updated 1 hour ago

Help Desk Analyst I

Robert Half

•

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The ideal candidate will excel in troubleshooting and resolving hardware, software, and network issues while ensuring seamless user experiences. This role is perfect for someone who thrives in a fast-paced IT environment and enjoys working collaboratively to address technical challenges. Responsibilities: Provide first-level technical support for hardwar
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Posted 9 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Emigsville, Pennsylvania, USA

Full-time

Description Minimum 5 years of experience in a multitenant environment, including direct administration, support, maintenance, troubleshooting, and development across Infor OS, SyteLine, and Factory Track (both Shop Floor and Mobility modules). Extensive hands-on experience with Infor Birst, including space development, dashboard creation, and advanced reporting using SyteLine data through Infor Data Lake. Proficient in SyteLine custom reporting, utilizing Flexforms, custom IDOs, and compiled as
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Posted 7 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura
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Posted 15 days ago | Updated 1 hour ago

CW - Help Desk Specialist

Robert Half

•

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This is a long-term contract position that requires a proactive individual with strong problem-solving skills and a passion for delivering excellent technical support. The ideal candidate will assist in diagnosing and resolving hardware and software issues, while maintaining high standards of professionalism and communication. Responsibilities: Diagnose and troubleshoot technical issues relat
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Posted 9 days ago | Updated 1 hour ago

Help Desk Analyst, 11 Am - 7 Pm

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni
Posted 10 days ago | Updated moments ago

Help Desk Analyst I

Robert Half

•

Long Beach, California, USA

Contract

Description We are looking for a Help Desk Analyst I to join our team in Long Beach, California. In this role, you will provide technical support to end-users, troubleshoot hardware and software issues, and assist with system configurations and deployments. This is a long-term contract position, offering an excellent opportunity to contribute to the healthcare industry. Responsibilities: Provide first-level technical support for hardware, software, and network issues. Diagnose and resolve probl
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Posted 5 days ago | Updated 1 hour ago

Helpdesk Intake Technician

Cayuse Shared Services

•

Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Intake Technician will support end users for the ANGRC IT Help Desk Support Services. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified direct
Posted 8 days ago | Updated 1 hour ago

Lead Help Desk Analyst

Robert Half

•

New York, USA

Full-time

Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New York. This role requires a technically proficient individual who can mentor team members, resolve complex technical issues, and ensure efficient operation of desktop support services. The position also involves managing help desk-related projects and providing top-notch technical assistance to users across various locations. Responsibilities: Guide
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Posted 2 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Beachwood, Ohio, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Beachwood, Ohio. This is a long-term contract position where you will play a critical role in providing technical support and ensuring seamless operation of IT systems. The ideal candidate will have a strong background in troubleshooting, hardware and software support, and experience working within a cloud-based environment. Responsibilities: Provide first-line technical support for hardware, software, and peripheral
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Posted 13 hours ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide essential IT support, assist with onboarding processes for new team members, and ensure seamless technical operations for a dynamic team. This is a great opportunity to work in a fast-paced environment, supporting a diverse range of technologies and users. Responsibilities: Provide comprehensive IT support to a team of approximately 120 users, add
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Posted 13 hours ago | Updated 1 hour ago

Help Desk Support/Network Administrator

GovCIO

•

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Responsibilities Schedule team for configuring, maintaining, and troubleshooting network hardware issues such as routers, switches, and
Posted 6 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution
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Posted 12 days ago | Updated 1 hour ago

Helpdesk Analyst

TEKsystems c/o Allegis Group

•

Addison, Texas, USA

Full-time

Description This person will be providing in person and remote support to a large customers. They will be using ConnectWise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues th
Posted 2 days ago | Updated moments ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our team in Houston, Texas. In this long-term contract role, you will play a critical part in supporting Windows 11 migrations and ensuring seamless IT operations. This is an excellent opportunity for a motivated individual with expertise in Windows environments and hands-on experience with Autopilot. Responsibilities: Assist with the migration and deployment of Windows 11 systems across the organization. Configure and manage
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Posted 20 days ago | Updated moments ago