help desk tier 1 Jobs

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IT Help Desk Technician

TEKsystems c/o Allegis Group

•

Madison, Wisconsin, USA

Full-time

Overview: We are seeking a dedicated and customer-focused IT Help Desk Technician to join our 24x7x365 support center. In this role, you will provide first-level technical support to end users, helping to resolve a wide range of IT-related issues. This is an excellent opportunity for individuals with 6 months to 1 year of experience in IT customer service or technical support who are looking to grow their skills in a dynamic and fast-paced environment. Hours for this position are Saturday - Wedn
Posted 2 days ago | Updated 7 hours ago

IT Help Desk Specialist (Night)

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 60+ days ago | Updated 10 hours ago

IT Help Desk Specialist (Day)

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 60+ days ago | Updated 10 hours ago

Help Desk Technician

CSI Companies

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Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio
Posted 60+ days ago | Updated 8 hours ago

Help Desk

Judge Group, Inc.

•

Scottsdale, Arizona, USA

Full-time

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures
Posted 60+ days ago | Updated 7 hours ago

Helpdesk Analyst

Judge Group, Inc.

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Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua
Posted 60+ days ago | Updated 7 hours ago

Helpdesk

Judge Group, Inc.

•

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk specialist. Phone support (Leve1-2). Must have CRM skillsJob Description Provides Tier 1 & 1.5 production and non-production support of applications and databases for software. Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness. Executes technical procedures to resolve production & non-production iss
Posted 60+ days ago | Updated 7 hours ago

Help Desk Support Technician

New Millennium Consulting

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Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for a Help Desk Support Technician. Title: Help Desk Support Technician Duration: Long-term Hourly: $30 per hour (W2) Scope: Looking for Level 2 Engineer with Ticketing experience The FE will complete the following work onsite: Provide support L1/L2 and basic troubleshootingHands-on experience with imagingExperience with troubleshooting Apple products Required Skills: At least 5-7 years of Level 1/2 Support experience with Windows Operating system
Easy Apply
Posted 60+ days ago | Updated 9 days ago

Helpdesk Analyst

CSZNet, Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

HDA3 Location : Harrisburg, PA(Remote Position) Duration : 12 Months Contract Interview Types: Webcam Job Description Generally, the contractor will perform the following tasks: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and emailProvide PIERS helpdesk support by responding to inquiries from end-users via phone and emailMonitor and escalate PIERS system issues to supervisor and PIERS teamIdentify PIERS Public Portal website needsAssist with a
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Posted 5 hours ago

Help Desk

Sentinel Technologies

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Edwards, Colorado, USA

Contract

Sentinel is seeking a Help Desk tech for one of its key partners. Are you a tech enthusiast with a knack for problem-solving. We are seeking an IT Support Specialist to be the go-to person for all day-to-day things IT. This role is pivotal in ensuring the seamless operation of our IT infrastructure, providing both on-site and remote support for a variety of equipment and user needs. This role is 100% onsite in Edwards, Co with occasional support onsite at neighboring locations. Qualifications 2
Posted 6 days ago

Help Desk Analyst

Vector Consulting, Inc

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Remote

Contract

Our government client is looking for an experienced Help Desk Analyst on a remote 6+ months renewable contract role inHarrisburg, PA. Position- Help Desk Analyst W2 RATE $22/HR Job Overview: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and email Provide PIERS helpdesk support by responding to inquiries from end-users via phone and email Monitor and escalate PIERS system issues to supervisor and PIERS team Identify PIERS Public Portal website
Easy Apply
Posted 1 day ago

Help Desk

Kforce Technology Staffing

•

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese
Posted 7 days ago | Updated 3 hours ago

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

•

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss
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Posted 8 days ago | Updated moments ago

Business Analyst (Help Desk Environment)

Trigyn Technologies, Inc.

•

Albany, New York, USA

Third Party, Contract

Trigyn's direct government client has an immediate need for a Business Analyst in Albany, NY. Description: This position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment. This individual will be expected to participate in the following activities: ? Analyze system documentation and system artifacts to develop an understanding
Posted 12 days ago | Updated 2 hours ago

Help Desk Support Technician

Avenue Code, LLC

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Jackson, Mississippi, USA

Contract

Help Desk Support Technician Jackson, MS Seeking a Help Desk Support Technician to help increase the availability of quality data to drive decisions that improve student outcomes by modernizing the current student information system along with the quality of data in connected systems, which will include web-based application development, and creation of dashboards and reports that will improve access, accuracy, and ease of use for all stakeholders. In this role, the Help Desk Support Technician
Easy Apply
Posted 2 days ago

Technical Helpdesk

SAIC

•

Rock Island, Illinois, USA

Full-time

Job ID: 2505405 Location: ROCK ISLAND, IL, US Date Posted: 2025-05-07 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Technical Helpdesk located at Rock Island, IL to support the MJOLNIR contract to respond to requests for technical assistance, manage hardware and software fun
Posted 7 days ago | Updated 9 hours ago

Helpdesk/Refresh Technician

AgreeYa Solutions

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Pleasanton, California, USA

Contract

Title- Refresh Technician/ Help Desk Analyst Location- Pleasanton Duration- 12 + Months Job Description: Handle a tech refresh of 500 - 1200 laptops.Flexible schedule required as they will be working with international customers. Schedule will change over the course of the assignment.Monitor and respond quickly and effectively to requests received through the operations center. Monitor service desk for tickets assigned to the queue, and process on a first-in first-out basis with respect to task
Easy Apply
Posted 1 day ago

Desktop Support Analyst, Help Desk Support Analyst

Sunrise Systems, Inc.

•

Raleigh, North Carolina, USA

Contract

Job Title: Service Support Analyst- Expert (Desktop Support Analyst, Help Desk Support Analyst) Job ID: 25-08098 Location: Raleigh, NC Duration: 12 months of contract Agency Interview Type: Webcam Interview Only Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Technical assistance, support, and advice to
Easy Apply
Posted 7 days ago | Updated 6 hours ago

Help Desk Lead

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 11 days ago

Help Desk Support Technician -ONSITE ROLE

Govan Systems Inc

•

Jackson, Mississippi, USA

Contract, Third Party

Hi, Interested for below role? Helpdesk - Help Desk Support Technician SME Level - MS - MDEK12 142707. ONSITE ROLE. REQUIRED SKILLS: Experience working in a help desk environment Experienced with providing support for M365 Applications Experience providing remote assistance using various platforms Experience in desktop\laptop troubleshooting, and software installation Hardware Implementation and Deployment Basic Active Directory Management Nice to have: Microsoft O365 experience BMC Footprints H
Easy Apply
Posted 1 day ago