help desk tier 1 Jobs

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Help desk technician

Kodeva LLC

Erlanger, Kentucky, USA

Third Party, Contract

Role: Help desk technician Duration: 6+ months Location: Erlanger, KY Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

Help Desk Support Technician SME Level for MDEK12 - Onsite

Emergere Technologies

Jackson, Mississippi, USA

Contract, Third Party

Role: Help Desk Support Technician SME Level for MDEK12 Location: Jackson, MS - Onsite Job ID: 142707 Description: This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office or working remotely. The technician will troubleshoot problems related to network connectivity, system perfor

Help Desk Support Technician

COOLSOFT

Jackson, Mississippi, USA

Contract, Third Party

. DIRECT CLIENT REQUIREMENT Note: * 100% Onsite HOURS: 8-5pm 40hrs/week ON-SITE or OFF-SITE : On-site (must be local or relocate to Jackson, MS area) ON-CALL REQUIRED: No TRAVEL REQUIRED: No PROJECT DETAILS Client has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by m

IT Help Desk

Softtek Integration Systems Inc

Addison, Texas, USA

Full-time

We are looking for IT Help Desk @ Addison, TX Activities to Perform: The ideal candidate must possess strong technical skills, a customer-centric approach, and the ability to proactively address and resolve issues within a demanding market. Bilingual Eng & Spanish Customer Service Ticket Follow-up Technical Support Inventory tracking Mail delivery

IT Help Desk Lead

Sentinel Technologies

Menomonee Falls, Wisconsin, USA

Contract

Sentinel is actively seeking a skilled and dynamic IT Help Desk Lead to oversee the daily operations of the helpdesk for one of our valued clients. In this role, you will ensure the timely and effective resolution of IT issues while fostering a culture of exceptional customer service. This position requires strong leadership abilities, technical expertise, and a proactive approach to problem-solving. This is a contract to hire role reporting to our client location in Menomonee Falls, WI. Qualifi

Helpdesk Technician

Strategic Systems Inc

Toledo, Ohio, USA

Contract

Job Title: Helpdesk Technician Location: Toledo OH (Onsite 5 days a week) Duration: 6 Months Candidate Requirements Top 3-5 Must-Have Skills: Break/fix Customer service Communication skills Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat. Diagnose and resolve hardware, software, and network issues. Assist with the installation, configuration, and maintenanc

Helpdesk Support Advisor

Net2Source Inc.

Almont, Colorado, USA

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Title: Helpdesk Support Advisor Location: St. C

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Help Desk Technician

Information Resource Group, Inc.

Tennessee, USA

Contract, Third Party

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a

IT Help Desk Technician / Information Technologist I

Michigan State University

East Lansing, Michigan, USA

Full-time

IT Help Desk Technician / Information Technologist I Whatsapp Facebook LinkedIn Email App Job no: 1034785 Work type: Support Staff Pay Grade: 12 Major Administrative Unit / College: Information Technology Services Department: Msu It Office Of The Acio 40000401 Sub Area: AP- Professionals Salary: Salary Commensurate with Experience Location: East Lansing Categories: Information Technology, Administrative Professionals- AP, Full Time (90-100%), Union Working/Functional Title IT Help Des

Help Desk Analyst

Trigyn Technologies, Inc.

Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact

Help Desk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Salary: 23p/h Description: Our client is currently seeking a Help Desk Analyst: This role will be a long term contract to about 3 years and will be 100% onsite This job will have the following responsibilities: Handling 30+ calls per day, ticketing and logging IT responsesEscalating to proper authorities through ticketing systemMaintaining a high level of customer service Qualifications & Requirements: 6+ month with customer service through phone support Preferred e