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Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su

Junior Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Help Desk lll

Modern Technology Solutions

Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Help Desk in Huntsville, AL. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including

Business Analyst / Customer Service / Helpdesk Support

Trigyn Technologies, Inc.

Trenton, New Jersey, USA

Contract, Third Party

Trigyn has a contract opportunity for Business Analyst / Customer Service / Helpdesk Support in Trenton, NJ. Description: Need a Business Analyst with Analysis, testing and customer service experience to work on multiple prioritized projects. EXCELLENT Communication (verbal and written) and Customer Service skills REQUIRED. The Business Analyst serves as a business analyst/helpdesk support for projects involving critical data processing systems. Relevant work experience: 3 to 5 years. Respon

Help Desk Analyst(Onsite)

GSK Solutions Inc.

Hartford, Connecticut, USA

Third Party, Contract

Job Title: Help Desk Analyst (Onsite) Location: Hartford, CT Duration: 12 Months+ Pay Rate: $30/hr. on C2C / 1099 and $25/hr. on W2 all inclusive Note: Candidate Must Be Local to CT Job Description SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this

Tier 1 Help Desk - Local to PA

CSZNet, Inc

Harrisburg, Pennsylvania, USA

Third Party, Contract

Tier 1 Help Desk Location : Harrisburg, PA Duration : 12 Months Contract Interview Types: In Person Job Description Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowled

Helpdesk System Analyst (Onsite)

GSK Solutions Inc.

Atlanta, Georgia, USA

Contract, Third Party

Job Title: Helpdesk System Analyst (Onsite) Location: Atlanta, GA Duration: 12 months Pay Rate: $32/hr on C2C / 1099 all inclusive (OR) $25/hr on W2 Job Description As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This rol

Helpdesk System Analyst

Peer Consulting Resources

Atlanta, Georgia, USA

Third Party, Contract

Contact Details: 1.Saravanan Ganesan Email: Cell: Job Title: Helpdesk System Analyst Location: Atlanta, GA (Onsite) Duration: 12 Months Years of Experience: 10+ Yrs. Required Hours/Week: 40hrs./Week Duties and Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. Assist users with password resets, PST file management, and Exchange Admin tasks. Provide hands-on and remote support for hard

IT Helpdesk

Geopaq Logic

San Jose, California, USA

Contract

Job Title: IT Helpdesk contract Period: 1year Work location: San Jose, CA 95138 We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. IT technicians are expected to display good interpersonal skills as

Need Help Desk Analyst - Tier 1 in Harrisburg, PA - F2F interview - Onsite Work

Sarum LLC

Harrisburg, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study Location: Harrisburg, PA Duration: 6+ Months This requisition has an hour-long in-person interview. Client would prefer candidates local to the Harrisburg, PA Area. Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks notice beforehand... The training c

Help Desk Analyst

Vector Consulting, Inc

Harrisburg, Pennsylvania, USA

Contract

Our government client is looking for an experienced Help Desk Analyst on an onsite 12+ months renewable contract role inHarrisburg, PA. Position- Help Desk Analyst | W2 RATE- $22/hr With some benefits This team teleworks on every Friday. This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV b

Help Desk Analyst

TriosysIT Inc.

Harrisburg, Pennsylvania, USA

Third Party, Contract

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pro

Help Desk Analyst - Windows, Office

Mavensoft Technologies, LLC

Hartford, Connecticut, USA

Contract

Role: Help Desk Analyst - Windows, OfficeDuration: 12 Months (Contract) W2Location: Hartford, CT (On-Site)Our client in the Hartford, CT seeking for a contract Help Desk Analyst - Windows, OS, with a minimum of one (1) year of prior experience demonstrating the following knowledge and skills: Key Skills:1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills It s highly desirable that the candidate also have: 1. Experienc

IT Help Desk Support

GDK Services

Orlando, Florida, USA

Contract

Role: IT Help Desk Support Location: Orlando, Florida, US > Client office: 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 Project Description: Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as neededFollow all escalation procedures according to service level agreement - Use remote control tool (Bomgar) to assist end users when neededProvide an accurate record of each call, in incident management tracking tool (Se

Help Desk Analyst

Vector Consulting, Inc

Hartford, Connecticut, USA

Contract

Our government client is looking for an experienced Help Desk Analyst on an onsite 12+ months renewable contract opportunity inHartford, CT. Position: Help Desk Analyst W2 RATE - $28/hr with some benefits SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote-control support for level one computer issues and participate in the processing and maintenance of agency User Administration forms. A primary foc

Helpdesk System Analyst

Masterapp Labs

Atlanta, Georgia, USA

Contract

Job Title: Helpdesk System Analyst Location: Must be local to Atlanta and work onsite every day Interview: In-person Job Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. Assist users with password resets, PST file management, and Exchange Admin tasks. Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams). Use ticket tracking systems to

Help Desk Analyst

eGrove Systems Corporation

Middletown, Connecticut, USA

Contract

Work Location: Middletown CT Long-term contract (12+ months) Required Minimum Work experience: 5 to 6 years Note: Candidates currently residing within a commutable distance to [Middletown, CT] are strongly preferred due to the on-site nature of the role. Relocation assistance is not available. This role requires candidates who are currently authorized to work in the U.S. without employer sponsorship. At this time, we are unable to consider candidates who require visa sponsorship or transfer. Job

Drupal Developer / IT Specialist (Help Desk)

Totally Joined For Achieving Collaborative Techniques (tjfact), LLC

Washington, District of Columbia, USA

Full-time

About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. About the Position: TJFACT is seeking to hire an experienced and highly qualified Drupal Developer / IT Specialist (Help Desk) to join our NNCO (National Nano