help desk Jobs

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Help Desk

Neo Prism Solutions, LLC

Chester, Pennsylvania, USA

Contract

Job Title: Help Desk ONLY LOCALS Location: Chester, PA Onsite Job Type:12 Months Contract 37.5 hours per week Help Desk Analyst, Tier 2 technical support for hardware and software with 5+ years of experience. The Help Desk Analyst provides Helpdesk Level 2 Support by performing the skills listed below. Role Description: Manage expectations at all levels: customers/end users, executive sponsors. Ensure quality standards are followed. Monitor the team's open backlog of support issues and re-ass

Help Desk

American Technology Consulting LLC

Bellefonte, Pennsylvania, USA

Contract

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.Configure and install personal computers,laptops, and tablets.Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.Monitors and respond to user created

Help Desk

Sentinel Technologies

Edwards, Colorado, USA

Contract

Sentinel is seeking a Help Desk tech for one of its key partners. Are you a tech enthusiast with a knack for problem-solving. We are seeking an IT Support Specialist to be the go-to person for all day-to-day things IT. This role is pivotal in ensuring the seamless operation of our IT infrastructure, providing both on-site and remote support for a variety of equipment and user needs. This role is 100% onsite in Edwards, Co with occasional support onsite at neighboring locations. Qualifications 2

Help Desk Technician

RedSalsa Technologies, Inc.

Denver, Colorado, USA

Contract

Title : Help Desk Technician Location : 80401,Denver,CO Duration : 12 + Months Job Type : C Description : NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not willing to be on-site full time. . Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely mannerRespond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are reso

Help Desk Support

TEKsystems c/o Allegis Group

Charleston, South Carolina, USA

Full-time

Description GREAT OPPORTUNITY TO GET YOUR FOOT IN THE DOOR WITHIN IT! Our customer is hiring several candidates to provide temporary IT Help Desk support for a 3 month contract with possibility for extension. This will be 100% on-site, M-F, standard hours. This person will see a wide variety of issues each day and should know basics like Windows 10, basic networking, troubleshooting a laptop or printer, troubleshooting browser issues, performing password resets etc. The ideal candidate also is c

EHR Helpdesk Lead (1st Shift)

IT People Corporation

Durham, North Carolina, USA

Third Party, Contract

Title/Role: EHR Helpdesk Lead (1st Shift) Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Th

Helpdesk Manager Leads

S Linx LLC

Raleigh, North Carolina, USA

Contract

Job Title: Helpdesk Manager leadsLocation: North Carolina The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.This position plays a key leadership role in the support of clinic

Help desk / Service desk Agent

Enclipse Corp.

Saint Paul, Minnesota, USA

Contract, Third Party

Help desk / Service desk Agent Location: Saint Paul, MN (Hybrid) Job Description: The service desk agent is responsible for providing end users with exceptional customer service as the first point of contact for technology questions, reporting issues and request services. This position provides high First Level Resolution (FLR) using defined processes and knowledge, a understanding of the IS Service Catalog and ITIL/ITSM practices. Required Skills: Two (2) years' experience in a help desk/ser

EHR Helpdesk Manager

IT People Corporation

Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Manager Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Complete Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilitie

Help Desk Analyst Tier 2 / Full-Time / On-Site / Chester, PA

Domino Technologies

Chester, Pennsylvania, USA

Full-time

Help Desk Analyst Tier 2 / Full-Time / On-Site / Chester, PA Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team! Accepting Candidates Until 05/23/2025 at 2:00 PM The Position: Client: Commonwealth of Pennsylvania Department Of Corrections (DOC) Position Title: DOC - Help Desk Analyst Tier 2 (Chester County) Exception (764340) Location: On-Site in Chester, PA

Helpdesk Manager

Elegant Enterprise Wide Solutions

Bethesda, Maryland, USA

Full-time, Third Party

Qualifications: A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines are required. This position requires a minimum of five (5) years of experience, of which at least two (2) years must be specialized. Specialized experience includes staff management, recruitment, and retention, Help Desk / Service Desk management. The Help Desk Manager who is certified by the Help Desk Institute as a Help Desk Manager, Desktop Support Manager, or Sup

Help Desk Support Technician

RedSalsa Technologies, Inc.

Jackson, Mississippi, USA

Contract, Third Party

Help Desk Support Technician Location : Jackson, MS Duration : 12 + Months Job Type : C Description : Selected candidate s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have expe

Help Desk or Desktop Support at Onsite - need Locals

Neo Prism Solutions, LLC

Pennsylvania Furnace, Pennsylvania, USA

Contract, Third Party

Job Title: Help Desk ONLY LOCALS SLOTS FOR FRIDAY Location: Chester, PA Onsite Job Type:12 Months Contract Client: MTA 37.5 hours per week Help Desk Analyst, Tier 2 technical support for hardware and software with 5+ years of experience. The Help Desk Analyst provides Helpdesk Level 2 Support by performing the skills listed below. Role Description: Manage expectations at all levels: customers/end users, executive sponsors. Ensure quality standards are followed. Monitor the team's open backlog

EHR Helpdesk 1st Shift Lead

HighCloud Solutions, Inc

Durham, North Carolina, USA

Full-time, Part-time, Third Party, Contract

Title EHR Helpdesk 1st Shift Lead Location Research Triangle Park, NC (Hybrid) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-relat

EHR Helpdesk Manager

HighCloud Solutions, Inc

Durham, North Carolina, USA

Full-time, Part-time, Contract, Third Party

Title EHR Helpdesk Manager Location Research Triangle Park, NC (Hybrid) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-ope

Help Desk

Kforce Technology Staffing

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese

Help Desk Analyst (Only Candidates Local to Chester, PA)

Acclaim Systems

Chester, Pennsylvania, USA

Full-time

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. 5 years of experience with Tier 2 technical support for hardware and software Experience with call tracking and ticketing software Provides user training, documentation, manuals Managing and assigning support issues

Help Desk

Apex Systems

Detroit, Michigan, USA

Full-time

Job#: 2016533 Job Description: IT Help Desk Support Fully onsite in Detroit, MI 1-year contract position with potential for extension Position Summary: The Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Tec

Helpdesk

SNI Technology

Orlando, Florida, USA

Contract

Job Details Job Description: Tier 1 & Tier 2 Helpdesk Support (Microsoft NOC Environment) Position Title: Tier 1 & Tier 2 Helpdesk Support Technician Location: Orlando Reports To: NOC Manager / Helpdesk Supervisor Department: Network Operations Center (NOC) / IT Support Shift: [12AM-9AM] Job Overview We are looking for skilled and motivated individuals to join our team as Tier 1 and Tier 2 Helpdesk Support Technicians in a Microsoft-based Network Operations Center (NOC) environment. As a ke

Help Desk Technician - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care