Columbus, Ohio
•
Today
Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity, informationsecurity, network connectivity knowledge of MS Office (O365) and use ofticketing system software. Professional experience working with computers in a Help Desk/Support role Required 1 Professional experience in a customer service-related role,
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