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Help Desk Lead (Hybrid DFW, TX)

Elan Partners

Irving, Texas, USA

Full-time

Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience1+ year of leadership experienceExperience supporting using these sys

Help Desk Technician

SNI Technology

Addison, Texas, USA

Full-time

Job Description Help Desk Technician - Dallas, TX SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills. Responsibilities Provide technical support and troubleshooting for software, hardwar

Help Desk Analyst

DMI

Dallas, Texas, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Senior IT Helpdesk Technician

Korn Ferry

Plano, Texas, USA

Contract

IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of

IT Helpdesk Support

Celer Soft LLC

Plano, Texas, USA

Full-time, Part-time, Contract, Third Party

Hi All Please find the job details mentioned below and let me know if you have any suitable resources. Desktop Support (onsite) Fulltime Plano, TX Preferred skills: VOIP, FIVE9, Contact Center Regards, Ram

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Help desk Analyst

Morph Enterprise LLC

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Help Desk Analyst II

Robert Half

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne

Desktop Support

Veloc Inc.

Coppell, Texas, USA

Full-time

Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area, which re

Mac Support Analyst

BuzzClan LLC

Dallas, Texas, USA

Contract

BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Title - Mac Support Analyst Location - DownTown Dallas, TX (100% onsite) Job Tenure - Full Time In this role, you will be responsible for being a point of contact for end users

IT Technical Support

InfiCare Technologies

Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage

IT Technical Support

InfiCare Technologies

Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,

Help Desk IT Support Specialist

Robustware

Dallas, Texas, USA

Contract

Dallas, TX Client is in Dallas. But client prefers he/she can come to office 1-2 times a week IT Support Specialist Requirements: A bachelor's degree in computer science, information technology, or similar. 3-5 years of experience as an IT support specialist. Exceptional ability to provide technical support for helpdesk requests for Windows 10, 11, Microsoft 365, 3rd party apps, Software and hardware deployments. Manage Microsoft 365 tenant, cybersecurity apps, manage firewalls and firmware

Five9 Developer

Yash Technologies

Dallas, Texas, USA

Third Party, Contract

Roles and Responsibilities of a Five9 Developer: Solution Design and Development: Work closely with stakeholders to understand business requirements and design custom solutions within the Five9 platform to meet those needs. This may include creating custom workflows, call flows, integrations with other systems, and developing custom applications using Five9's APIs.Customization and Configuration: Customize and configure Five9's contact center software to align with the unique needs and processes

Support Specialist

R2 Technologies, Inc.

Plano, Texas, USA

Full-time

Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process

Bilingual Helpdesk Technician - Spanish/English

Stefanini

Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl