help desk Jobs in new york, ny

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Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin

Service Desk Analyst

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description Candidates must have a great combination of excellent customer service and strong technical troubleshooting. Candidates must have strong experience supporting Windows, Active Directory, MS Office, mobile devices, Citrix, and VPN issues. Any legal experience or experience supporting a document management system is a big plus. Candidates should have experience taking the initial call from end users (when the end user is most irritated). The first 5-6 months you will be onsite every day

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Urgent Hiring for Senior HRIS Service Delivery Manager

3A Soft Inc

New York, New York, USA

Contract

Key Responsibilities: Team Identification and Setup:Lead the identification and setup of teams for Workday (WD) and UKG Help Desk operations.Coordinate with HR and all stakeholders to ensure alignment with organizational goals and service delivery standards.Phone Team and Transaction Support:Define roles and responsibilities for the phone support team and transaction support team.Establish workflows and escalation paths to ensure efficient query resolution and support.Consolidation of Contact Po

Ivanti CMDB Administrator

Digitive LLC

New York, New York, USA

Third Party, Contract

Job title: Ivanti CMDB Administrator Job Location: New York, NY Work Model: Onsite Shift: Day Job Summary: The Ivanti Administrator Developer is part of the IT Service Management team and is responsible for the development, maintenance, and administration of the Ivanti Service Manager platform in accordance with ITIL best practices. Top Qualifications: Ivanti HEAT CMDB Administrator SQL Rest API Other Skills: Java Cherwell Key Responsibilities of an Ivanti HEAT CMDB Administrator: CMDB Maint

Project Coordinator / Jr Project Manager

Robert Half

Little Ferry, New Jersey, USA

Full-time

Description The Project Coordinator plays a pivotal role in supporting the execution of critical milestones throughout a project lifecycle. This includes overseeing key deliverables, coordinating between departments, and ensuring project goals are met with precision in terms of time, cost, and scope. The role also involves direct involvement in billing, labor coordination, documentation, and project closeout processes, ensuring smooth transitions from project initiation to completion. Requiremen

Infrastructure Senior Tech Analyst - C12 - NEW YORK

Citi

New York, New York, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create complex project plans, perform impact

Desktop Support

Next Level Business Services, Inc.

New York, New York, USA

Contract

Job Title-Desktop Support Location New York, NY Mandatory Skill- IT SupportEnd UsingDesktop SupportThe Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions Diagnose, resolve, and follow-up on issues relating to various user computing issuesProvide technical support by phone, remote access, deskside, or site visits as requiredNew hire device setup/ImagingExperience utilizing ticketing systemsEnsure tickets are accurately documente

IT Systems Support Specialist

Recruit Professional Services

New York, New York, USA

Full-time

IT Systems Support Specialist Job Responsibilities: Provide top-tier customer service and technical support in person and through the Help Desk by responding to, following up on, and resolving user requests promptly. Maintain and manage network devices, hardware, computers, and the VOIP phone system, ensuring systems are updated and configured properly. Develop and refine IT processes and procedures to enhance the company's knowledge base and improve efficiency. Oversee IT aspects of employee on

Americas East/Central Service Desk Manager

Stripe

New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most impor

Sr Data Analyst, Knowledge Management and Training - FreeWheel NYC

Comcast Corporation

New York, New York, USA

Full-time

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role is based in the New York City office (Midtown Manhattan). In-person attendance i

Sr Data Analyst, Knowledge Management and Training - FreeWheel NYC

Comcast Corporation

Brooklyn, New York, USA

Full-time

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role is based in the New York City office (Midtown Manhattan). In-person attendance i

Sr Data Analyst, Knowledge Management and Training - FreeWheel NYC

Comcast Corporation

Queens, New York, USA

Full-time

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role is based in the New York City office (Midtown Manhattan). In-person attendance i

IT DEMAND AND BUSINESS RELATIONSHIP MANAGER

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Sr Data Analyst, Knowledge Management and Training - FreeWheel NYC

Comcast Corporation

The Bronx, New York, USA

Full-time

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role is based in the New York City office (Midtown Manhattan). In-person attendance i

WINDOWS DATA SERVICES - TEAM LEAD

City of New York

Brooklyn, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Advisory Consultant - ServiceNow Cyber Risk

Deloitte

New York, New York, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines

Advisory Consultant - ServiceNow Cyber Risk

Deloitte

Jersey City, New Jersey, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines

Problem Manager / Major Incident Manager ITIL Foundation certified- Day 1 Onsite

CSI Consulting

New York, New York, USA

Third Party, Contract

Location: New Jersey or New York Shift: 8/5 Rotational Experience: 6+ years in Problem Management or Major Incident Management within IT Service Management Key Responsibilities: Provide Root Cause Analysis (RCA) document within 5 business days of incident resolution. Prioritize and schedule calls with technical teams to identify the root cause of issues. Update and maintain the Problem Field in Service-Now with data from RCA investigations. Manage Problem Tasks derived from investigations unti

IT Technician, Bureau of Childcare

City of New York

New York, New York, USA

Full-time

Company Description Job Description Cyber Security Analyst I-13633 - Open to candidates' who have filed for CYBER SECURITY ANALYST Exam No. 5061, within the filing period From: February 5, 2025, To: February 25, 2025. The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Desktop Complianc