help desk Jobs in new york, ny

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Help Desk Analyst/Trainer

Randstad Digital

•

New York, New York, USA

Full-time

job summary: Here are a few options for a professional and organized job description summary for the Help Desk Analyst / Trainer role: Option 1 (Concise) We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipm
Posted 6 hours ago | Updated moments ago

Help Desk Analyst II

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support and troubleshooting for hardware, software, and IT systems. This is a long-term contract position suited for professionals with a strong background in IT service management and user support. Responsibilities: Deliver timely and efficient technical support for hardware and software issues, ensuring minimal disruption to business operation
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Posted 7 days ago | Updated 6 hours ago

Help Desk Analyst II

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a long-term contract basis in New York, New York. This role offers an exciting opportunity to provide technical support and solutions for a variety of devices, systems, and applications. Ideal candidates will have a strong background in troubleshooting and configuration management across multiple platforms. Responsibilities: Provide technical assistance for Apple devices, Mac computers, and related hardware. Troub
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Posted 7 days ago | Updated 6 hours ago

Helpdesk Technician

cyberThink, Inc.

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Ridgefield Park, New Jersey, USA

Contract

Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments
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Posted 14 days ago

Helpdesk Level1 Tech

Microtek Staffing Services

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New York, New York, USA

Contract

Job Title : Helpdesk Level 1 Tech Job Duration : 6 months contract to Hire Job Location : Canal St, NY Job Timing : 9-5 pm EST (Mon Thru Thurs onsite) Job Description : Provide Daily Infrastructure Support Respond to and resolve technical support requests for hardware, software, and network issues across MacOS and Windows OS environments. Assist team members with setup, troubleshooting, and maintenance of core tools, including Microsoft 365, Google Workspace, Slack, and Zoom. Device Provisioning
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Posted 23 days ago | Updated 21 days ago

College Aide- Help Desk Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Support and set up audio/visual equipme
Posted 21 hours ago | Updated 10 hours ago

Helpdesk Support Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 5 days ago | Updated 10 hours ago

Help Desk Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 21 hours ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso
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Posted 28 days ago | Updated 6 hours ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 30 days ago | Updated 7 hours ago

Helpdesk Technician

Purchase College

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Harrison, New York, USA

Full-time

The Purchase College Campus Technology Services Department seeks a Helpdesk Technician to provide responsive support for campus technology operations. Responsibilities will include: providing basic and high-level technical support for faculty, staff, and students; preparing documentation; conducting training as necessary; and managing technical support operations and services for computer labs and technology enhanced classrooms used by the College s academic programs. This position will provide
Posted 3 days ago

Help Desk Level 1 Representative

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 60+ days ago | Updated 10 hours ago

IT Helpdesk Tech

TEKsystems c/o Allegis Group

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Florham Park, New Jersey, USA

Full-time

Description We are seeking a skilled and customer-focused Help Desk Technician to join our IT team. This role is responsible for providing deskside and remote technical support to end-users, ensuring efficient operation of systems, networks, and applications. The ideal candidate will have hands-on experience in deskside support, application troubleshooting, network management, data backup and recovery, and server maintenance. Key Responsibilities: Provide first and second-level support for hardw
Posted 18 hours ago | Updated 6 hours ago

IT Support Lead Help Desk

Randstad Digital

•

Edison, New Jersey, USA

Contract

job summary: We are seeking a dedicated IT Support Lead / Systems Analyst to join our IT team in Central New Jersey. In this role, you will provide exceptional technical support to high-profile end users within a dynamic financial services environment while also taking on some system administration tasks (Cloud and onPrem). Your expertise will help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a passion for technology, le
Posted 2 days ago | Updated moments ago

Helpdesk Level 1 - Training & Job Placement

NPower

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Newark, New Jersey, USA

Full-time

In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications.What?s Included in Tech Fundamentals- Up to 20 weeks of instructor-led virtual training- Opportunity for a paid internship or a project-based learning experience- Opportunity to earn industry-recognized certifications: CompTIA A+ & IT Fundamentals+, a Google IT Support Certificate, and an IT Generalist Apprenticeship credential- Exposure to Microsoft, Cisco, AWS, and other leading technol
Posted 1 day ago | Updated 2 hours ago

Helpdesk Level 1 - Training & Job Placement

NPower

•

Brooklyn, New York, USA

Full-time

In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications.What?s Included in Tech Fundamentals- Up to 20 weeks of instructor-led virtual training- Opportunity for a paid internship or a project-based learning experience- Opportunity to earn industry-recognized certifications: CompTIA A+ & IT Fundamentals+, a Google IT Support Certificate, and an IT Generalist Apprenticeship credential- Exposure to Microsoft, Cisco, AWS, and other leading technol
Posted 1 day ago | Updated 6 hours ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 3 days ago

Desktop Support/Helpdesk

Saama Technologies, LLC

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Jersey City, New Jersey, USA

Contract, Third Party

Location - NJ or NY (onsite) Provide advanced technical support for desktops, mobile devices, and telephony systems. Troubleshoot complex issues, mentor junior team members, and ensure timely resolution of support tickets. Serve as a subject matter expert on various end-user systems. Key Responsibilities: Resolve moderate to complex IT support issues.Maintain desktops, mobile devices, telephony, and virtual environments.Handle escalations and update ticketing systems with detailed notes.Particip
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Posted 22 days ago

service Desk/helpdesk

Infinite Computer Solutions (ICS)

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Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software
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Posted 11 hours ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

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Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 3 days ago