help desk jobs in new york, ny

Morristown, New Jersey

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Today

Job ID: 2512550 Location: MORRISTOWN, NJ, US Date Posted: 2025-12-23 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description We are seeking a Help Desk Support Technician for Tier 2 Desk-Side Support in the Mid-Atlantic Region, specifically at our Parsippany, NJ and Washington DC area locations. This role req

Full-time

USD 40,001.00 - 80,000.00 per year

Helpdesk Analyst - Temp

Hybrid in New York, New York

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18d ago

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

Help Desk Analyst

Piscataway, New Jersey

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Today

Description We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, team-oriented environment. As a Contract to permanent position, this opportunity offers the chance to demonstrate your expertise while contributing to the success of the organization. This role is going to Audio/Visual focus assisting on setting up confere

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Full-time

USD 28.50 - 31.00 per hour

Helpdesk Support- Level 1

White Plains, New York

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2d ago

Helpdesk Support- Level 1 White Plains, NY Direct Hire $50,000- $54,000 Our client has experienced tremendous growth over the past year, doubling in size and looking to hire a few level 1 Technical Support Specialists! You will be responsible for troubleshooting 30-50 tickets daily for many locations nationwide. All support will be done over the phone, assisting internal employees with technical issues such as wifi troubleshooting, printer support, point of sale support, password resets, desk

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Full-time

USD 50,000.00 - 54,000.00 per year

Level 1 IT Help Desk Technician (MSP Environment)

Great Neck, New York

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Today

Level 1 IT Help Desk Technician (MSP Environment) Location: Onsite in Great Neck, Long Island, NY Travel: Up to 10% to NYC (likely less) Employment Type: Contract-to-Hire About the Client Our client is a growing Managed Service Provider (MSP) based in Long Island, supporting small businesses across NYC and Long Island-primarily medical and dental offices. They are expanding their help desk team to meet increasing demand and provide exceptional service to their clients. Position Overview We

Full-time

USD 25.00 - 30.00 per hour

Helpdesk Analyst - Active Directory

Great Neck, New York

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4d ago

Level 1 IT Engineer/Help Desk Support On-site in Great Neck - local travel required on occasion Exp. with Active Directory, Windows, Remote Software, VOIP Excellent Communication Skills Bachelor's degree preferred

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Full-time

Depends on Experience

Empower Help Desk

New York, New York

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24d ago

No agencies or 3rd party Recruiters please. Thank you! Who we are: Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many

Full-time

College Aide- Help Desk Technician

New York, New York

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Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Support and set up audio/visual equipme

Full-time

Help Desk Consultant, Bureau of Early Intervention

Queens, New York

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Today

Company Description Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: Early Intervention is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's an

Full-time

IT Help Desk Specialist

New York, New York

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Today

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department. In this position, the Specialist is responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist. -

Full-time

Help Desk Technician

White Plains, New York

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9d ago

ay-to-Day Responsibilities Provide remote support to corporate employees and retail store locations, averaging 30 calls per day (approximately 600 per month)Support typical store setups with printers, wireless access points, and desk phonesRemote into systems using tools such as Dameware and RDPPerform basic network troubleshooting steps (device reboots, IP checks, ping tests) prior to escalation to vendors or ISPsTroubleshoot ISP and network connectivity issues including modems, SonicWall firew

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Full-time

$20 - $30

Help Desk Technician

Remote

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23d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Analyst

Remote

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12d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Help Desk Analyst

Remote

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17d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

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Third Party, Contract

27 - 32

Remote Bilingual (English And Japanese) IT Help Desk Specialist

Remote or Orlando, Florida

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Today

TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users in both the United States and Japan with IT troubleshooting. The schedule for this role will be: Tuesday - Saturday, 7pm - 4am EST (2pm - 1am PST). Top Skills Desired: - 2+ years of IT help desk/service desk experience (specifically IT call resolution experience) - Fluent in both English and Japanese (speaking and writing) - Previous experience with a ticketing system and c

Full-time

USD 20.00 - 30.00 per hour

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

IT SUPPORT SPECIALIST

Brooklyn, New York

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18d ago

IT SUPPORT SPECIALIST PERMANENT FULL TIME JOB LOCATION: ON SITE NYC OR RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets) Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran) Work extensively with end users Support Windows workstations (10 and 11) Support our Windows Servers environment (2022) Generate Helpdesk KPI and KRI reports Automate Helpdesk ta

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Full-time

130000 - 140000

Service Desk Analyst

New York, New York

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9d ago

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

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Full-time

$80,000+

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help desk jobs in New York, NY, USA