help desk Jobs in philadephia, pa

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Service Desk Analyst

TEKsystems

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Remote or Baltimore, Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide global technical support in a fast-paced, remote help desk environment. You'll handle 30-40 customer interactions daily via phone, email, and chat, with a focus on first-call resolution (goal: 75%). Key Responsibilities: Serve as the first point of contact for end-user support.Troubleshoot and resolve issues related to:Microsoft Outlook and Word (including formatting)Mobile devicesVPN, Windows OS, and Microsoft Office SuiteUse ticketing systems lik
Posted 1 day ago | Updated moments ago

Senior Staff Verification Engineer

Marvell Semiconductor Inc.

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Texas, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be
Posted 2 hours ago

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

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Remote or Los Angeles, California, USA

Third Party, Contract

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi
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Posted 31 days ago | Updated 2 hours ago

Field IT Specialist - Veterinary Industry

BluePearl

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Washington, USA

Full-time

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is currently seeking a Specialist Field IT. We're looking for a tech-savvy, solutions-driven Field IT Specialist to join our team! In this role, you'll provide both local and remote IT support to facilities within the Seattle, Utah, & Oregon markets, ensuring critical systems run smoothly and securely. If
Posted 6 days ago | Updated 2 hours ago

Production Support Engineer

INSPYR Solutions

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Remote or New York, New York, USA

Contract

Title: Production Support Engineer Location: New York, NY (remote must be local to NYC) Duration: 6 month contract (long term) Compensation: $50 - 65.00/hr Work Requirements: , Holders or Authorized to Work in the U.S.Job Description We are looking for a Production Support Engineer to join our team. The role provides technical support to various individuals who comprise the features and television production environments. We support various Apple products and services, from hardware to software
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Posted 23 days ago | Updated 9 hours ago

Manager, Branch Operations Support

Medline Industries, LP

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Remote or Chicago, Illinois, USA

Full-time

Job Summary Medline is looking for a Manager on our Branch Engineering Support team. The position is responsible for overseeing our branch support engineering team. This role includes leadership assisting problem management team with RCA investigations, escalations from level 2 logistics helpdesk, backups for vendor support and automation control system support. The manager will also ensure timely resolution of issues and stakeholder communications while fostering innovation and aligning IT str
Posted 60+ days ago | Updated 11 hours ago

Desktop Support Technician

TEKsystems

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Remote or Rochester, New York, USA

Full-time

Description Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and resolution of rem
Posted 1 day ago | Updated moments ago

OpenText Application Developer

Vertex Group

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Remote

Contract

Remote 100% Job Description: As an OpenText Application Developer, you will translate applications requirements into web-based solutions using the OpenText platform. You will use new and emerging technologies in conjunction with the OpenText platform for maximizing system efficiencies and improving business processes and workflows for the agency. The modules currently being used by the agency are: Content Suite Liquid Office Principal Responsibilities: Work with the Project Manager to develop
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Posted 17 days ago

IT Support Technician (HIRING ASAP)

TEKsystems

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Remote or Newton, New Jersey, USA

Full-time

Description Client is looking for an End User Services Support technician with a strong technical experience working in a fast-paced environment. The ideal candidate will be leading and organizing enterprise migrations of Windows 10 to Windows 11. This candidate will have outstanding communication skills and be able to articulate problems and resolutions to all colleagues including our Executive team. Our End User Services technicians are expected to have a meticulous attention to detail, outsta
Posted 1 day ago | Updated 2 hours ago

Desktop Support Engineer

TEKsystems

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Remote or Dallas, Texas, USA

Full-time

Description The Temporary Desktop Support Engineer ("the Engineer ") will provide hardware and software support to all firm users. The Engineer will maintain, configure, install, and move computer hardware, and serve as an escalation point for complex issues. This individual will also plan and execute projects in alignment with Global Technology Solutions (GTS) department objectives. ROLE AND RESPONSIBILITIES ?Respond to user issues received through our current ITSM tool or management request
Posted moments ago

IT Operations Technical Support

MK Software Solutions Inc

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Remote

Contract

Position: IT Operations Technical Support Remote 6+Months Contract What We Look for in a Candidate Technical Requirements 1 2 years experience supporting customer end users via phone, email, chat or self-service portal. Providing support for: Basic connectivity to Internet and/or VPN, Ethernet or WiFi Basic knowledge of Active Directory/Azure MS Office troubleshooting and basic how-to support IE: Outlook configuration and troubleshooting Operating Systems: Basic knowledge of MS Windows and rem
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Posted 20 days ago

Insurance Placement Management Applications Developer

Marsh & McLennan Companies

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Remote or Austin, Texas, USA

Full-time

Company: MMC Corporate Description: Marsh & McLennan Shared Services LLC is seeking candidates for the following full-time position based in the Austin, TX office (A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.): Insurance Placement Management Applications Developer We will count on you to: Design, develop and test software solutions supporting insurance placement and policy management process using
Posted 25 days ago | Updated 2 hours ago

Desktop Administrator I, IT Infrastructure - Dallas

tax.com

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Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Desktop Administrator I's ("Desktop Administrator") primary re
Posted 60+ days ago | Updated 7 days ago

Desktop Support Engineer

Marmon Holdings Inc

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Remote or Chicago, Illinois, USA

Full-time

The Marmon Group LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. As a Desktop Support Engineer at Marmon's Chicago office, you'll serve as the first point of contac
Posted 49 days ago | Updated 2 hours ago

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti
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Posted 60+ days ago | Updated 27 days ago

Systems Administrator II, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Systems Administrator II maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. Duties and Responsibilities, as they align to Ryan's Key Results People: Create a positive te
Posted 60+ days ago | Updated 7 days ago

It Support Engineer

TEKsystems

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Remote or New York, New York, USA

Full-time

Position Summary This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution and deliver on tech requests, tasks and projects are important aspects of this position. A good unde
Posted 8 days ago | Updated moments ago

IT Systems Engineer

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

Are you a solutions-driven IT professional with a passion for creating seamless, reliable, and innovative computing experiences? The University of Virginia's Information Technology Services (ITS) seeks an experienced systems administrator for a position in our Storage, Backup, and Archive team. Commensurate with the candidate's experience, the role will be filled at the respective level that best matches the candidate's qualifications. In this role, you will support, maintain, and automate a va
Posted 60+ days ago | Updated 2 hours ago

REMOTE SYSTEMS ADMINISTRATOR

City of New York

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Remote or New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ
Posted 60+ days ago | Updated 2 hours ago

Systems Administrator 2

Nightwing

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Remote or Annapolis, Maryland, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 60+ days ago | Updated 2 hours ago