help desk Jobs in raleigh, nc

21 - 40 of 78 Jobs

Helpdesk Technician IJob Title - Helpdesk Technician I

StefaniniCompany Name - Stefanini

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Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

End User Support AnalystJob Title - End User Support Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Raleigh, North Carolina, USA

Contract

RESPONSIBILITIES: Kforce has a client in Raleigh, NC that is looking for an End User Support Analyst to support a Windows refresh project. Overview: * Provides advanced level telephone and on-site end-user support for hardware installations and software applications * Uses knowledge and experience to perform a variety of tasks requiring in-depth analysis and evaluation in making decisions and recommending solutions * Extensive contact with internal customers is required to identify, research, a

NCDOT-Specialist- Mid LevelJob Title - NCDOT-Specialist- Mid Level

Apex SystemsCompany Name - Apex Systems

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Raleigh, North Carolina, USA

Full-time

Job#: 2081405 Job Description: Apex Systems is currently hiring for ArcGIS Helpdesk Associate with a reputable client they support. Location: 100% remote Pay Rate: $25-$30/hr W2 Engagement Type: Contract Short Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months Complete Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and te

Helpdesk Analyst 2nd ShiftJob Title - Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Helpdesk Analyst 1st ShiftJob Title - Helpdesk Analyst 1st Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

EHR Helpdesk Analyst 3rd ShiftJob Title - EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient

Telephony Field TechnicianJob Title - Telephony Field Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Top Skills' Details 1. Experience w/ Analog and Digital telephony solutions 2. Experience utilizing ServiceNow for ticket & incident requests 3. Valid Driver's License and reliable transportation and willingness to travel within all of NC (mileage reimbursed) Description Our client is seeking a resource for a 12-month engagement to work with the Network Services Team. Network Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem servic

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

End User Support AnalystJob Title - End User Support Analyst

INSPYR SolutionsCompany Name - INSPYR Solutions

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Raleigh, North Carolina, USA

Contract

Title: End User Support Analyst Location: Raleigh, NC (Hybrid 3 days on site) Compensation: $29.80 - $30.42/Hour Duration: 3+ month contract Work Requirement: , Holder, or Authorized to work in the U.S. Job Description Provides advanced level telephone and on-site end-user support for hardware installations and software applications. Uses knowledge and experience to perform a variety of tasks requiring in-depth analysis and evaluation in making decisions and recommending solutions. Extensive con

ISP TechnicianJob Title - ISP Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Security Engineer - ISE (2nd/3rd Shift)Job Title - Security Engineer - ISE (2nd/3rd Shift)

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Durham, North Carolina, USA

Full-time

Location: Fully Remote - Engineers can sit anywhere in the US, but will need to provide support during 2nd or 3rd shift (EST): 2nd Shift: 5pm-1am EST 3rd Shift: 12:30am-8:30am EST Top Skills' Details 1) Cisco Identity Services Engine (ISE) experience: troubleshooting and configuring as well as ability to utilize ISE to determine where in the chain something is broken. Experience setting up posturing within client provisioning, posture policy, and authorization policy is strongly desired. 2) Netw

Senior Staff Engineer, Physical DesignJob Title - Senior Staff Engineer, Physical Design

Marvell Semiconductor Inc.Company Name - Marvell Semiconductor Inc.

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Morrisville, North Carolina, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be

Senior Principal Engineer - Design For Test (DFT)Job Title - Senior Principal Engineer - Design For Test (DFT)

Marvell Semiconductor Inc.Company Name - Marvell Semiconductor Inc.

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Morrisville, North Carolina, USA

Full-time

IT Onsite Field TechnicianJob Title - IT Onsite Field Technician

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Raleigh, North Carolina, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi

GIS AnalystJob Title - GIS Analyst

Innosoul incCompany Name - Innosoul inc

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Remote

Third Party, Contract

Job ID: NC-767681 Remote/Local GIS Analyst (12+) with ArcGIS Pro/Online, ServiceNow, Helpdesk experience Location: Raleigh, NC (NCDOT) Duration: 12 Months Position: 1(2) Skills: Excellent Verbal Communication in customer service situations Required 2 Years ArcGIS Pro Required 2 Years ArcGIS Online Required 2 Years Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar Required 1 Years Job Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provi

Security Engineer - ISE (2nd/3rd Shift)Job Title - Security Engineer - ISE (2nd/3rd Shift)

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Durham, North Carolina, USA

Full-time

Top Skills' Details 1) Cisco Identity Services Engine (ISE) experience: troubleshooting and configuring as well as ability to utilize ISE to determine where in the chain something is broken. Experience setting up posturing within client provisioning, posture policy, and authorization policy is strongly desired. 2) Network Protocol T/S Experience with 802.1x, TACACS, and RADIUS: configuring settings within protocols. 3) Experience with Cisco Wireless LAN Controller (WLC): configuring settings wit

ServiceNow Developer Remote (LATAM)Job Title - ServiceNow Developer Remote (LATAM)

Randstad - TorcCompany Name - Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystemsCompany Name - TEKsystems

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Remote or Roanoke, Virginia, USA

Full-time

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp