helpdesk i Jobs in baltimore, md

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Systems Administrator II, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Systems Administrator II maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. Duties and Responsibilities, as they align to Ryan's Key Results People: Create a positive te
Posted 60+ days ago | Updated 18 days ago

REMOTE SYSTEMS ADMINISTRATOR

City of New York

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Remote or New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ
Posted 60+ days ago | Updated 11 hours ago

IT Systems Engineer

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

Are you a solutions-driven IT professional with a passion for creating seamless, reliable, and innovative computing experiences? The University of Virginia's Information Technology Services (ITS) seeks an experienced systems administrator for a position in our Storage, Backup, and Archive team. Commensurate with the candidate's experience, the role will be filled at the respective level that best matches the candidate's qualifications. In this role, you will support, maintain, and automate a va
Posted 60+ days ago | Updated 11 hours ago

Platform Support Engineer / Remote / EDE - IBM Cloud Pak for Data

Lockheed Martin Corporation

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Remote or King of Prussia, Pennsylvania, USA

Full-time

Job Description The EDE (IBM Cloud Pak for Data) Platform Support Engineer will be part of a team that empowers Lockheed Martin to leverage data and AI to drive business insights, improve decision-making, and accelerate our digital transformation journey. This role is a blend of Systems Support Engineering and Data Engineering, providing front-line troubleshooting, triage, and issue / ticket resolution for internal clients. The position will support a 24-X 7 weekly on-call rotation schedule and
Posted 60+ days ago | Updated 11 hours ago

Infrastructure Engineer

Virginia Jobs

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Remote or Virginia, USA

Full-time

Title: Infrastructure Engineer Agency: Piedmont Virginia Community College Location: Albemarle - 003 FLSA: Exempt Hiring Range: $70,000 - $83,000 Full Time or Part Time: Full Time Additional Detail Job Description: Position Description - Infrastructure Engineer Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville H
Posted 28 days ago | Updated 11 hours ago

CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

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Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
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Posted 12 days ago | Updated 1 day ago

CCaaS Shift Lead-

Sky Solutions LLC

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Woodlawn, Maryland, USA

Full-time, Third Party

Position Title: CCaaS Shift Lead - Afternoon Shift Location: Woodlawn, MD (On-site 5 days a week) Duration: Long term Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart. Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing
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Posted 12 days ago

System Administrator, Journeyman

SilverEdge

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Maryland, USA

Full-time

Overview Silveredge Governmet Solutions is seeking a System Administrator to assist with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems. Participates in the design, installation and administration of local systems using multiple protocols and various computer systems. Writes detailed/techical problem reports, assists with root cause analysis and recommendations for configuration and
Posted 60+ days ago | Updated 11 hours ago

Systems Administrator, Junior

SilverEdge

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Maryland, USA

Full-time

Overview Silveredge Government Solutions is seeking a Junior System Administrator with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems. Participates in the design, installation and administration of local systems using multiple protocols and various computer systems. Writes detailed/techical problem reports, assists with root cause analysis and recommendations for configuration and p
Posted 60+ days ago | Updated 11 hours ago

GIS Analyst

InterBase Corporation

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Remote

Full-time, Third Party

Client: NC DOT Location: REMOTE Start Date: 08/18/2025 Last Date: 07/18/2025 This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly w
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Posted 16 hours ago | Updated 14 hours ago

Senior Red Hat Linux Administrator Consultant- Hybrid Annapolis, MD

Stellar IT Solution

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Annapolis, Maryland, USA

Third Party, Contract

5/5/2025 @4:30PM EST Position: Senior Red Hat Linux Administrator Consultant - PORFP K23-0094-25L-7 Location: 189 Harry S Truman Parkway, Annapolis, MD 21401 Onsite/ Remote: Hybrid Duration: Long-Term Submission Limit: 1 Can submit 1 candidate Must provide copy of degree & other evidence (i.e. transcript) Must provide copy of resources' Red Hat Certified Systems Administrator certification Signed Attachment O Resource Acknowledgement 2 days remote, 3 days on-site (Hybrid) Summary The AOC
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Posted 60+ days ago | Updated 13 hours ago

Network Engineer

Leidos

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Fort Meade, Maryland, USA

Full-time

Unleash Your Potential with Leidos Join Leidos and tackle the world's toughest technical challenges head-on. Advance your career at lightning speed, unlock your talents, and make an impact that matters-supporting critical national security missions at Fort Meade, Maryland, to bolster Air Force ISR operations. The Opportunity As our Network Engineer, you'll own the end-to-end design, deployment, and health of Local Area Networks (LAN) and Wide Area Networks (WAN). You'll keep voice, data, and
Posted 7 days ago | Updated 11 hours ago

Specialist- Mid Level

V-Soft Consulting Group, Inc

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Remote

Contract

Specialist - Mid Level (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Specialist - Mid Level (Remote) for our premier client. Education and Experience Excellent Verbal Communication in customer service situations: 2 years. ArcGIS Pro: 2 years. ArcGIS Online: 2 years. Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar: 1 year. WHAT YOULL DO: Job Responsibilities: This is a Mid-Level GIS Analyst/Help Desk support contractor which prov
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Posted 16 hours ago | Updated 13 hours ago

Space Procurement/Acquisition Specialist

Halvik

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Greenbelt, Maryland, USA

Full-time

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special! The selected person will serve as a primary point of contact and representative for NASA Solutions for Enter
Posted 4 days ago

Stibo Functional Analyst

Summit Racing Equipment

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Remote

Full-time

This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered. SUMMARY In-house functional expert with Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, work
Posted 34 days ago | Updated 3 days ago

IT Service Desk Analyst (EPIC)

PamTen Inc

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Remote

Contract

Project Description:Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC tickets to the various EPIC applications support groups. Work with the support groups to document the triage workflow and processes in the knowledge database. Learn how the Epic system is used in a clinical setting.
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Posted 6 days ago

Knowledge and Cyber Lead - Remote

Prudent Technologies and Consulting

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Remote

Contract

Knowledge and Cyber Lead - Remote Contract The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: - Driving cybersecurity awareness by int
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Posted 3 days ago | Updated 1 day ago

CyberSecurity - Knowledge Manager

Prudent Technologies and Consulting

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Remote

Contract

Role: CyberSecurity - Knowledge Manager Duration 1 year Type: 100% Remote The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: - Driv
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Posted 5 days ago | Updated 5 days ago

Enterprise Anaplan Architect

TechNix LLC

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Minnesota, USA

Third Party, Contract

Position: Enterprise Anaplan Architect Duration: 22 Months Location: Minnesota (100% Remote) Description Invitation to Negotiate This Request for Offers is reserving the right to use the Invitation to Negotiate (ITN) process. An ITN begins with an evaluation of proposals and results in an invitation to the highest-scoring Responders to negotiate proposals with the State. See additional detail in the Buyer Attachment named MNSITE3460-BuyerAttachmentEvalCriteria. Description of Project The
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Posted 4 days ago | Updated 15 hours ago

Implementation Consultants (Anaplan)

Artius Solutions

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Remote

Contract

Location: Remote (U.S. Based)Contract Duration: August 15, 2025 June 30, 2027 (with extensions possible) Job DescriptionWe re hiring 2 experienced Anaplan Consultants for a large-scale, multi-agency implementation with a U.S. government entity. This is a long-term remote contract focusing on Anaplan template design, configuration, rollout, and support. You'll be part of a phased deployment to executive branch agencies, working on workforce planning, compensation forecasting, budgeting workflows,
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Posted 5 days ago | Updated 3 days ago