helpdesk manager Jobs in washington, dc

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IA-DOM-HHS-AA2.NET Full Stack Tech Lead

nLeague Services

Remote

Third Party, Contract

.NET Technical Lead(Local to Iowa) Location: Remote, 200 E Grand Avenue | Des Moines, IA 50309 Client: IA DOM HHS Job Id: 735334 Duration: 12+ Months Job Description: This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, Entity Framework ,Angular, Azure cloud services, Amazon Web Services (AWS)

Direct Perm - Director of IT multinational ISP company!

Vector Talent Resources

Washington, District of Columbia, USA

Full-time

Role: IT Director / Technical Location: 100% in-office, Washington DC (Foggy Bottom) Client: Telecommunications Firm Benefits: Health, Dental, Vision, PTO, and Paid Holiday Leave Classification: DIRECT HIRE/Full time Company Overview Our client is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five. They specialize in providing businesses with high-speed Internet access, Ethernet transport, and Colocation services. Their facilities-based, all-optical IP

Tier III Help Desk

DANE, LLC

Arlington, Virginia, USA

Full-time

Application Support Tier Help Desk At DANE our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented, and motivated employees. We offer aggressive PTO from day one, multiple benefits and learning opportunities to support our employees in being their best. We are looking for an experienced Tier Help Desk technician to join our team. As a senior member of our team, you will provide support to internal and external customers by troubleshooti

Payroll Operations Consultant

SSI People

Alexandria, Virginia, USA

Contract

Job Description Resource to provide support for Payroll by examining the current time entry and payroll processes and providing recommendations for improvements and efficiencies.Roles and responsibilities Work with payroll team on developing improvements.Updating and revising the processing playbooks/procedures related to Kronos Workforce Central as well as the PeopleSoft Time and Labor and Payroll modulesDevelop analytical reporting and metrics to improve the payroll process inclusive of payro

CPA Certified Accountant - Alexandria, VA

SSI People

Alexandria, Virginia, USA

Full-time

Job Description: Resource to provide support for Payroll by examining the current time entry and payroll processes and providing recommendations for improvements and efficiencies.Work with payroll team on developing improvementsUpdating and revising the processing playbooks/procedures related to Kronos Workforce Central as well as the PeopleSoft Time and Labor and Payroll modulesDevelop analytical reporting and metrics to improve the payroll process inclusive of payroll related tickets entered i

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,

Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

System Administrator / Lab Manager

Node.Digital

Arlington, Virginia, USA

Full-time

Lab Manager / System Administrator Location: Arlington, VA Must have an active Secret Security Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. Node

Helpdesk Support Specialist

Innova Solutions, Inc

Reston, Virginia, USA

Full-time

Innova Solutions is immediately hiring for a Helpdesk Support Specialist I Position Type: Full Time Contract Duration: 4 Months with possible extension Location: Reston, VA, Onsite As a Helpdesk Support Specialist I, you will: Follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop.Spend the 15-mins guiding the user over the phone with the remote setup of their new laptop.Ensure the product i

IT Lead Engineer

University of Maryland College Park Libraries

College Park, Maryland, USA

Full-time

The IT Lead Engineer works in a highly collaborative team environment in the IT & Facilities Operations (ITFO) department within the Digital Services and Technologies (DST) division. The position is the team leader for training resources, technical consultation, and solution architecting for the Desktop Support Technicians and Help Desk Staff. The position:Maintains in-house technology equipment and IT assets.Maintains and enhances the Libraries desktop environments (primarily Windows and Mac).P

Helpdesk Specialist Journeyman

CSZNet, Inc

Washington, District of Columbia, USA

Contract, Third Party

Onsite - Only locals to DC, MD, VA Helpdesk Specialist Journeyman (731803) Washington, DC 12 Months + DescriptionThe candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC. Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to securit

Senior Director, Information Technology

American Public Power Association

Arlington, Virginia, USA

Full-time

The American Public Power Association (APPA) is looking for a Senior Director, Information Technology to lead association s overall IT strategy to implement secure systems that scale for future growth and technology needs. The Senior Director will direct all aspects of association s day-to-day IT operational activities to ensure systems, policies, and procedures support organizational priorities and overall IT strategy. Reporting to the Senior Vice President, Finance & Technology and CFO, the Se

Mid IT Support

Omm IT Solutions

Washington, District of Columbia, USA

Full-time

About the Position: The Mid IT Support resolves IT support requests from employees. The Mid IT Support answer employee questions regarding computer systems, mobile devices, multifunction printers/copiers and videoconferencing tools. Mid IT Support gathers and analyzes data to diagnose problems with computer systems, mobile devices, multifunction printers/copiers and videoconferencing tools. Mid IT Support installs new software and hardware drivers and updates existing ones as needed.; and lo

Helpdesk Specialist Journeyman with Min 6-10yrs exp in installing and configuring system hardware/software in an enterprise environment(Webcam Interview)(100% ONSITE)

Advanced American Technologies, Inc

Washington, District of Columbia, USA

Full-time, Contract, Third Party

We are looking for a Helpdesk Specialist Journeyman (Min 6-10 Yrs. Exp) 100% ONSITE (Webcam Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 7-19 Months+ Work Address: Washington DC 20003 Immediate interviews (Webcam Interview) Please Note this position is 100% ONSITE candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC..

Tier II IT Support

Goldman Edwards Inc

Washington, District of Columbia, USA

Contract

Job Title: Tier II Support Location: Washington, DC Position Type: Full Time Job Overview: This position is in Washington, DC at the Department of Transportation (DOT) Headquarters Building and is assigned to provide the below described services in support of the Desktop Engineering team. The Tier II Support position provides frontline support and technical assistance to our customers' IT staff. You will provide professional customer service, using best practices in troubleshooting, communica

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month

Desktop Technician - AV Technician

Dexian DISYS

Chantilly, Virginia, USA

Full-time

Dexian has an immediate opportunity available with our premier aerospace customer for a Desktop Technician providing Level 2 support for various services. As a member of the desktop support / break-fix team, the Desktop Technician will have a primary focus on Audio Visual Support (AV). Audio Visual duties include providing phone support for analog and digital gateways, phone configuration, secure phones, ring down lines, and cross connects. The Desktop Technician will coordinate Centrex and oth

IT Support Analyst, MSP Experience Required - M

Next Step Systems

Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i

Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Washington, District of Columbia, USA

Full-time

Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Washington, DC The Systems Engineer will provide system engineering support to an existing team that provides full life cycle support to a vital enterprise Human Resource Applications and Services organization. The candidate must be a strong systems engineer that is comfortable working on a team of senior & junior developers and help desk for operational systems. This individual must be willing to tackle challenges

Information Technologist (Enterprise Architect), Center for Biologics Evaluation and Research (CBER), FDA

Food and Drug Administration (FDA)

Remote or Silver Spring, Maryland, USA

Full-time

Duties/ResponsibilitiesThe Information Technologist (Enterprise Architect) of the Office of Regulatory Operations (ORO) reports to the ORO Director. The Information Technologist (Enterprise Architect) develops and facilitates the implementation of a CBER enterprise informatics architecture as captured in associated roadmaps and other documents. The incumbent provides technical understanding of information technology to business staff, technical staff and others, to drive a CBER-wide enterprise a

Support Desk Analyst

Eclaro

Herndon, Virginia, USA

Contract

Support Desk Analysis Job Number: 24-01314 Use your skills where innovative technology solutions begin. Eclaro is looking for a Support Desk Analysis for our client in Herndon, VA. Eclaro s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you re up to the challenge, then take a chance at this rewarding opportunity! Responsibilities: Respond to customer requests for support via telephone, e-mail