helpdesk manager Jobs in washington, dc

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Senior Director, Information Technology

American Public Power Association

•

Arlington, Virginia, USA

Full-time

The American Public Power Association (APPA) is looking for a Senior Director, Information Technology to lead association s overall IT strategy to implement secure systems that scale for future growth and technology needs. The Senior Director will direct all aspects of association s day-to-day IT operational activities to ensure systems, policies, and procedures support organizational priorities and overall IT strategy. Reporting to the Senior Vice President, Finance & Technology and CFO, the Se
Posted 1 day ago

Helpdesk Specialist Journeyman with Min 6-10yrs exp in installing and configuring system hardware/software in an enterprise environment(Webcam Interview)(100% ONSITE)

Advanced American Technologies, Inc

•

Washington, District of Columbia, USA

Full-time, Contract, Third Party

We are looking for a Helpdesk Specialist Journeyman (Min 6-10 Yrs. Exp) 100% ONSITE (Webcam Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 7-19 Months+ Work Address: Washington DC 20003 Immediate interviews (Webcam Interview) Please Note this position is 100% ONSITE candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC..
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Posted 55 days ago | Updated 9 hours ago

Division Director ? Knowvation and Systems Integration

Accede Solutions Inc

•

Washington, District of Columbia, USA

Full-time, Contract

Hybrid RoleThis is an impactful exciting role as the face of company to new and existing customers. You will ultimately manage the overall operations of business units to include new customer implementations. You will also act as the liaison between leadership and onsite field operations.Applicant must live in the Washington DC Metro Area and must be able to commute to our Rockville Corporate Office.Roles and Responsibilities: Manage the Knowvation Technical Assistance Center (TAC) support staff
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Posted 60+ days ago | Updated 4 hours ago

Desktop Technician - AV Technician

Dexian DISYS

•

Chantilly, Virginia, USA

Full-time

Dexian has an immediate opportunity available with our premier aerospace customer for a Desktop Technician providing Level 2 support for various services. As a member of the desktop support / break-fix team, the Desktop Technician will have a primary focus on Audio Visual Support (AV). Audio Visual duties include providing phone support for analog and digital gateways, phone configuration, secure phones, ring down lines, and cross connects. The Desktop Technician will coordinate Centrex and oth
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Posted 8 hours ago | Updated moments ago

Desktop Support Technician - McLean, VA - Hybrid ( only)

Smart Caliber Technology

•

McLean, Virginia, USA

Full-time

Job Title: L2 Helpdesk Analyst (Desktop Support) Location: McLean, Virginia Hybrid Job Type: Direct Hire/CTH Here's What You'll Do: Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests. Provide remote support over the phone using remote desktop tools. Assist employees with installation, configuration, and troubleshooting of computer hardware laptops, desktops, peripherals, printers, mobile devices. Ability to triag
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Posted 5 days ago | Updated 11 hours ago

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month
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Posted 23 days ago | Updated 19 hours ago

Information Technologist (Enterprise Architect), Center for Biologics Evaluation and Research (CBER), FDA

Food and Drug Administration (FDA)

•

Remote or Silver Spring, Maryland, USA

Full-time

Duties/ResponsibilitiesThe Information Technologist (Enterprise Architect) of the Office of Regulatory Operations (ORO) reports to the ORO Director. The Information Technologist (Enterprise Architect) develops and facilitates the implementation of a CBER enterprise informatics architecture as captured in associated roadmaps and other documents. The incumbent provides technical understanding of information technology to business staff, technical staff and others, to drive a CBER-wide enterprise a
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Posted 1 day ago

Deskside Technician II

Stefanini

•

Arlington, Virginia, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in
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Posted 20 days ago | Updated 3 hours ago

IT Support Analyst, MSP Experience Required - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i
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Posted 23 days ago | Updated 19 hours ago

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

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Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. Providing telephone, email and walk-in support to the client end-user community. Creating, updating, and resolving Remedy incident tickets; ensuring problem ownersh
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Posted 5 days ago

Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

•

Washington, District of Columbia, USA

Full-time

Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Washington, DC The Systems Engineer will provide system engineering support to an existing team that provides full life cycle support to a vital enterprise Human Resource Applications and Services organization. The candidate must be a strong systems engineer that is comfortable working on a team of senior & junior developers and help desk for operational systems. This individual must be willing to tackle challenges
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Posted 26 days ago | Updated 19 hours ago

Installation Desktop Engineer

Tandym Tech

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Washington, District of Columbia, USA

Contract

A recognized services company in Washington, D.C. is looking to add a new Install Desktop Engineer to their growing staff. Responsibilities: The Installation Desktop Engineer will: Assist staff with installation, configuration and ongoing usability of desktops, laptops, and peripheral equipment and software Serve as a member of technical implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional expertise are required Support cu
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Posted 19 days ago | Updated moments ago

Deskside Support

Hexaware Technologies, Inc

•

Rockville, Maryland, USA

Full-time

Role: Deskside Support (Onsite Role) Location: Rockville, MD (9704 Medical Center Drive, Rockville, MD. 20850) Hiring: Fulltime JOB DESCRIPTON: Summary of Position The Desktop Systems Specialist will be responsible for efficient and reliable operation of the MGNX desktop environment and end-user support. This position serves as the on-site desktop level 2 end-user support and requires the ability to manage and handle all break & fix tickets/requests and aids with project implementations as need
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Posted 13 days ago

Support Desk Analyst

Eclaro

•

Herndon, Virginia, USA

Contract

Support Desk Analysis Job Number: 24-01314 Use your skills where innovative technology solutions begin. Eclaro is looking for a Support Desk Analysis for our client in Herndon, VA. Eclaro s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you re up to the challenge, then take a chance at this rewarding opportunity! Responsibilities: Respond to customer requests for support via telephone, e-mail
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Posted 9 days ago

Installation Desktop Engineer

Tandym Tech

•

Washington, District of Columbia, USA

Contract

A recognized services company in Washington, D.C. is looking to add a new Install Desktop Engineer to their growing staff. Responsibilities: The Installation Desktop Engineer will: Assist staff with installation, configuration and ongoing usability of desktops, laptops, and peripheral equipment and software Serve as a member of technical implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional expertise are required Support cu
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Posted 19 days ago | Updated moments ago

Lead Functional Analyst

Digital Cloak

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Arlington, Virginia, USA

Full-time

Lead Functional AnalystStafford, VAFull TimeClient SupportExperienced Digital Cloak is seeking a Lead Functional Analyst to join our team in Arlington, VA. The Lead Analyst is responsible for managing a small team supporting a DoD client. In this role, you will engage directly with clients, team members, Digital Cloak leadership, and other contractor support. Specific duties will include leading a small team of data entry specialists and mastering a range of technical and administrative subject
Posted 28 days ago

Mobility Analyst

Dunhill Professional Search

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Washington, District of Columbia, USA

Full-time

Mobility Analyst Telework **Secret Clearance Required This role supports multiple components of the Defense client's enterprise mobility capability as it continues to expand in features and capabilities. Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operat
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Posted 20 days ago | Updated moments ago

IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

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Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 33 days ago | Updated 4 hours ago

Deskside Support

Hexaware Technologies, Inc

•

Rockville, Maryland, USA

Full-time

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with h
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Posted 13 days ago

SAP Delivery Lead HR

Lorven Technologies, Inc.

•

Herndon, Virginia, USA

Third Party

Hi, Our client is looking for a SAP Delivery Lead HR with a Long-Term Contract project in Herndon, VA or Auburn Hills, MI - Hybrid below is the detailed requirement. Job Title: SAP Delivery Lead HR Location: Herndon, VA or Auburn Hills, MI - Hybrid Duration: Contract Job Description: Bachelor's degree in Computer science or equivalent, with 12 Years of relevant experience Experience with ECC 6.0 Deep expertise and configuration experience in SAP HCM PA and OM modules. Good understanding of 3r
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Posted 1 day ago | Updated 9 hours ago