•Ridgefield Park, New Jersey, USA
Job Title: Tech Support/Desktop Support Location: Ridgefield Park, NJ 07660 Duration: 12 months Primary Responsibilities: Serve as an escalation point of contact for internal applications, hardware, mobile, and remote technology.Follow up on any outstanding issues with customers regarding the status and closure of incidents/requests.Provide VIP Support for Executives.Troubleshoot and resolve all hardware, software, and network problems.Escalate issues to third-level support teams.Document proc