helpdesk support level 1 Jobs

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Tier 1 Helpdesk Support

TEKsystems

•

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 8 hours ago

Helpdesk Technician - Level 1

Georgia IT

•

Atlanta, Georgia, USA

Contract

Helpdesk Technician - Level 1 Location: Atlanta, GA Rate: DOE Requirements: 4 years of helpdesk or technical support experience.Familiarity with Windows 10/11, Microsoft 365, and basic networking concepts.Ability to prioritize and manage multiple tasks efficiently.Strong problem-solving and customer service skills.Excellent verbal and written communication skills.Ability to lift and move computer equipment as needed. Preferred but Not Required: Experience with Active Directory user managemen
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Posted 1 day ago | Updated 16 hours ago

IT Helpdesk Support Technician

TEKsystems

•

Remote or Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 1 day ago

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics Information Technology

•

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT
Posted 4 days ago | Updated moments ago

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics Information Technology

•

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su
Posted 4 days ago | Updated moments ago

Tier 1 & 2 Help Desk Support Specialist

SAIC

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Washington, District of Columbia, USA

Full-time

Job ID: 2508076 Location: WASHINGTON, DC, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Network Technician Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Intelligence
Posted 3 days ago | Updated 8 hours ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 5 days ago | Updated 7 hours ago

L1 Help Desk Support

TEKsystems c/o Allegis Group

•

Sierra Vista, Arizona, USA

Full-time

Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network
Posted 11 days ago | Updated 7 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 7 days ago | Updated 7 hours ago

Customer Support (Help Desk) Analyst- Secret Clearance

Enterprise Horizon Consulting Group

•

Yorktown, Virginia, USA

Full-time

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migr
Posted 13 hours ago

Bilingual Portuguese Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Fall River, Massachusetts, USA

Full-time

Must be proficient Portuguese and English Remote Help Desk $19-24/hour based on experience Respond to customer issues via phone, email, chat, and within ticketing system.Maintain communication and status of trouble tickets submitted by clients from initial communications to continued follow-ups.Ability to communicate technical dataProvide documentation based on customer interaction within ticketing system.Contribute to a growing knowledge base.Deploy, Troubleshoot, repair, maintain, install, an
Posted 10 days ago | Updated 7 hours ago

IT Help Desk Support Specialist

Trigyn Technologies, Inc.

•

Baltimore, Maryland, USA

Contract, Third Party

Trigyn's direct government client has a contract opportunity for an IT Help Desk Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Note: ? Onsite role. (Baltimore, Maryland 21202). ? Only Local candidates preferred. ? Experience with Multi-Factor Authentication (MFA) platform, and password recovery tools is required. Description: The client is seeking an enthusiastic, customer-oriented Temporary IT Support Specialist to assist employees during the annual Open E
Posted 19 hours ago | Updated 7 hours ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 5 days ago | Updated 7 hours ago

Help Desk Engineer - Level I

Prestige Staffing

•

Merchantville, New Jersey, USA

Full-time

JobID: 50950 Overview: Prestige Staffing's client is a Managed Service Provider, providing a wide range of IT support and services to small to mid-size businesses. They are looking for a Help Desk Engineer with strong communication skills and a passion to technology to join their team and provide user, networking, and systems troubleshooting to their clients. Required Skills: Strong analytical thinking skills Exceptional communication abilities, both oral and written Empathy towards client iss
Easy Apply
Posted 4 days ago | Updated 7 hours ago

Help Desk Support

Robert Half

•

Cedar Rapids, Iowa, USA

Full-time

Description We are looking for a detail-oriented Helpdesk / Deskside Support team member to join our clients team in Cedar Rapids, Iowa. This is a new role within the company and involves providing technical assistance to external and internal users via phone, chat, or deskside with resolving IT-related issues in a friendly and timely manner. If you have a passion for troubleshooting, delivering exceptional service, and learning new technologies then this position is an excellent opportunity to
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Posted 12 days ago | Updated 7 hours ago

Help Desk Engineer - Level II

Prestige Staffing

•

Merchantville, New Jersey, USA

Full-time

JobID: 50779 Overview: Join our dynamic team as a Help Desk Engineer - Level II, where your expertise and problem-solving skills will be put to the test. As a Level II Engineer, you will be responsible for managing more complex client issues, providing guidance to Level I Engineers, and serving as an escalation point within our Service and Support Helpdesk department. Required Skills: Strong analytical thinking skills Exceptional communication abilities, both oral and written Empathy towards
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Posted 13 days ago | Updated 7 hours ago

Help Desk Support Specialist

Blue Chip Talent

•

Dexter, Michigan, USA

Full-time

Help Desk Support Specialist - #24719Blue Chip Talent Ann Arbor, Michigan, United States (On-site)Save Apply Blue Chip Talent, in partnership with a leading automotive technology organization, is seeking a skilled Technical Support Specialist. This role is responsible for assisting technicians with system installations, troubleshooting hardware and software issues, and escalating complex problems to senior team members. You will also utilize a graphical user interface (GUI) and standard support
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Posted 15 days ago

Tier 1 Help Desk - Local to PA

CSZNet, Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Tier 1 Help Desk Location : Harrisburg, PA Duration : 12 Months Contract Interview Types: In Person Job Description Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowled
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Posted 14 days ago

IT Helpdesk Support Service Specialist

Electronic Consulting Services, Inc (ECS Federal)

•

Pocatello, Idaho, USA

Full-time

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. Please Note: This position is contingent upon the availability of the position. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analy
Posted 6 days ago | Updated 7 hours ago

Help Desk Support

Object Technology Solutions, Inc.

•

Topeka, Kansas, USA

Contract

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Support Location - Topeka, KS Job Description: Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred. In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job. Valid driver's license required. The candidate will also be expected to be in a 24/7 on-call rotation, with OT offered for calls. About us: OTSI is a
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Posted 21 days ago