helpdesk support level 1 Jobs

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Help Desk Support Technician

Encore Consulting Services

•

Jackson, Mississippi, USA

Contract

Help Desk Support Technician 100% Onsite Jackson, MS 9+ Months Contract Job Description: Our client is seeking a Help Desk Support Technician to provide all levels of IT support for its OTSS project. This position will be the initial point of contact for end users requesting IT support and requires onsite presence in Jackson, MS. The ideal candidate will have strong experience in desktop/laptop troubleshooting, software installation, Active Directory, M365 applications, and providing remote sup
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Posted 8 days ago

Help Desk Support Technician SME Level

Powersolv

•

Jackson, Mississippi, USA

Contract, Third Party

Selected candidate's role will focus on providing all levels of support to customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support f
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Posted 9 days ago | Updated 3 days ago

Help Desk Support Technician

Kollasoft Inc.

•

Jackson, Mississippi, USA

Contract

Job Title: Help Desk Support Technician Location: Jackson, MS (Onsite) Duration: Long Term Position PROJECT NAME OTSS project PROJECT DETAILS The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by modernizing our current student inf
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Posted 9 days ago | Updated 9 days ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Charleston, South Carolina, USA

Full-time

Description GREAT OPPORTUNITY TO GET YOUR FOOT IN THE DOOR WITHIN IT! Our customer is hiring several candidates to provide temporary IT Help Desk support for a 3 month contract with possibility for extension. This will be 100% on-site, M-F, standard hours. This person will see a wide variety of issues each day and should know basics like Windows 10, basic networking, troubleshooting a laptop or printer, troubleshooting browser issues, performing password resets etc. The ideal candidate also is c
Posted 3 days ago | Updated 4 hours ago

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

•

Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden
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Posted 23 days ago | Updated 12 days ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Schaumburg, Illinois, USA

Full-time

Description As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking
Posted 8 days ago | Updated 4 hours ago

Support Systems Lead/ HelpDesk

Motion Recruitment Partners, LLC

•

Alpharetta, Georgia, USA

Full-time

We're hiring an Infrastructure Engineer to strengthen identity management and automation practices across our IoT infrastructure. This role requires deep operational experience with Okta, including user provisioning, access policies, and federated authentication for device and service layers. Proficiency in PowerShell scripting is essential, particularly for automating identity governance workflows and integrating third-party services. Familiarity with M365 and Entra ID is expected for environme
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Posted 4 days ago | Updated 3 hours ago

Helpdesk Support - 224304

Talent Groups

•

Barre, Vermont, USA

Contract

Job Title: Helpdesk Support Location: Montpelier, VT (On-Site) Duration: 6+ months with possible extension Job Description: Requirements: Considerable Help desk/ Call Center experienceAdvanced PC and network troubleshooting skillsKnowledge of interfacesThorough knowledge of help desk software and proceduresAble to troubleshoot, analyze issues, recommend effective solutions without direction.Working knowledge of training principles and practicesKnowledge of the principles and practices of public
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Posted 12 days ago | Updated 1 day ago

Help Desk Support Technician

COOLSOFT

•

Jackson, Mississippi, USA

Contract, Third Party

. DIRECT CLIENT REQUIREMENT Note: * 100% Onsite HOURS: 8-5pm 40hrs/week ON-SITE or OFF-SITE : On-site (must be local or relocate to Jackson, MS area) ON-CALL REQUIRED: No TRAVEL REQUIRED: No PROJECT DETAILS Client has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by m
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Posted 11 days ago | Updated 9 days ago

Help Desk Support Technician

RedSalsa Technologies, Inc.

•

Jackson, Mississippi, USA

Contract, Third Party

Help Desk Support Technician Location : Jackson, MS Duration : 12 + Months Job Type : C Description : Selected candidate s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have expe
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Posted 10 days ago | Updated 3 days ago

Help desk Level 1 (contract to hire)

Confidential Company

•

Monroe Township, New Jersey, USA

Contract

This is an onsite position-3-6 months with a roll to permanent- (50-55K)Co cannot do sponsorship at this time. 2 yrs plus exp with "hands-on" help desk Level 1- to support their warehouse operations.Provide basic technical support for warehouse staff, including resolving hardware and software issues, maintaining equipment, and ensuring all systems run smoothly to support daily operations. Key responsibilities:Respond to help desk tickest, calls or walk-ups from warehouse and back office staff. T
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Posted 8 days ago | Updated 17 hours ago

"Tier 1 Help Desk"

RightStaff Technical Resources

•

Waltham, Massachusetts, USA

Full-time

This opportunity is a 4 month contract to hire opportunity in Waltham MA - 02451. Any Interest, We are looking at bringing our Tier 1 services back in-house and need to staff 1 tier technician. The need is for basic, first-level remote troubleshooting. Ideally, we would be looking for entry level techs who are looking to start their careers in IT and are hungry to learn as much as they can. We need highly motivated individuals who can quickly pick up on workflows and troubleshooting steps. They
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Posted 8 days ago | Updated 8 days ago

Help Desk Support Technician SME Level for MDEK12 - Onsite

Emergere Technologies

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Jackson, Mississippi, USA

Contract, Third Party

Role: Help Desk Support Technician SME Level for MDEK12 Location: Jackson, MS - Onsite Job ID: 142707 Description: This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office or working remotely. The technician will troubleshoot problems related to network connectivity, system perfor
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Posted 11 days ago

System Administrator / Helpdesk Support

TriosysIT Inc.

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Bellefonte, Pennsylvania, USA

Third Party, Contract

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.Configure and install personal computers,laptops, and tablets.Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.Monitors and respond to user created
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Posted 8 days ago | Updated 1 day ago

Desktop/ Help Desk Support

Global Enterprise Tech Resources, Inc

•

Fostoria, Ohio, USA

Full-time

Desktop/ Help Desk Support Fostoria, OH (4 days to Fostoria, OH AND 1 day to Novi, MI) Contract (Client will pay the expenses) Strong communication skills Be able to communicate appropriately Inform in timely manner critical issues Document proficiently the tickets attended Technical and analytical: Adept at providing computer support Skilled in systems troubleshooting, installations and maintenance Well versed in Windows environment (Windows 10 or others) Customer-service and help desk skil
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Posted 22 days ago

Help Desk Support Analyst (32468)

Myticas LLC

•

Chicago, Illinois, USA

Contract

Myticas is hiring a Help Desk Support Analyst! We're seeking a detail-oriented and customer-focused Help Desk Analyst to support end users in a professional IT environment. This role involves troubleshooting hardware/software issues, maintaining workstations and devices, and providing first-level support for core business applications. Key Responsibilities: Provide desktop support for Windows, Mac, and mobile devices Troubleshoot issues with software (Microsoft Office, Adobe, VPN, etc.) and ha
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Posted 3 days ago | Updated 4 hours ago

Tier 1 Network Monitor/ Helpdesk

Apex Systems

•

Hampton, Virginia, USA

Full-time

Job#: 2075150 Job Description: The Network Engineer supports the 24x7 Operations of our clients enterprise network. The network monitor will work on a team responsible for the 24x& mission management and operations of the AF DCGS Enterprise Network. Apply Here: Please send your updated resume and availibility for a call to Emma at Title: Tier 1 Network Monitor Location: Hampton, VA (on-site) Type: 6 month contract to perm hire w/ client Schedule: 4, 10 hour shifts Mon-Thurs 7am-5pm or Thurs-S
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Posted 5 days ago | Updated 8 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 8 days ago | Updated 4 hours ago

EHR Helpdesk Manager

HighCloud Solutions, Inc

•

Durham, North Carolina, USA

Full-time, Part-time, Contract, Third Party

Title EHR Helpdesk Manager Location Research Triangle Park, NC (Hybrid) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-ope
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Posted 1 day ago

Help Desk Support Technician -ONSITE ROLE

Govan Systems Inc

•

Jackson, Mississippi, USA

Contract, Third Party

Hi, Interested for below role? Helpdesk - Help Desk Support Technician SME Level - MS - MDEK12 142707. ONSITE ROLE. REQUIRED SKILLS: Experience working in a help desk environment Experienced with providing support for M365 Applications Experience providing remote assistance using various platforms Experience in desktop\laptop troubleshooting, and software installation Hardware Implementation and Deployment Basic Active Directory Management Nice to have: Microsoft O365 experience BMC Footprints H
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Posted 11 days ago