helpdesk support level 1 Jobs

Refine Results
1 - 20 of 340 Jobs

Level 1 Help Desk Support Technician

NasTech Global, Inc.

•

Buffalo, New York, USA

Contract

Job Title: Level 1 Help Desk Support Technician Location: Buffalo, NY(Onsite) Job Type: Contract W2 Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat. Troubleshoot basic hardware and software issues, including password resets and application errors. Document incidents and resolut
Posted 9 hours ago

Level 2 Help Desk Support Technician

NasTech Global, Inc.

•

Buffalo, New York, USA

Contract

Job Title: Level 2 Help Desk Support Technician Location: Buffalo, NY Job Type: Contract W2 Overview: Provide advanced technical support for escalated issues from Level 1, ensuring efficient resolution of complex problems affecting call center operations. Key Responsibilities: Diagnose and resolve advanced hardware, software, and network issues. Collaborate with IT teams to implement solutions and improvements. Maintain and update documentation for recurring issues and resolutions. Train and
Posted 9 hours ago

Help Desk Level 1 Representative

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 30 days ago | Updated 8 hours ago

Tier 1 Network Monitor/Help Desk Support

General Dynamics

•

Beale Air Force Base, California, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that
Posted 14 days ago | Updated 8 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 3 days ago | Updated 4 hours ago

Help Desk Support Specialist-Tier 1

LinTech Global Inc.

•

Boston, Massachusetts, USA

Full-time

Help Desk Support Specialist-Tier 1 LOCATION : Boston, Massachusetts LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requires physical presence in the downtown Boston office Monday through Friday. RESPONSIBILITIES: Responsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued c
Posted 15 days ago | Updated 5 hours ago

Help Desk Technician Level 1

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel
Posted 60+ days ago | Updated 8 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

•

Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
Easy Apply
Posted 60+ days ago | Updated 2 hours ago

Tier 1 Helpdesk

TEKsystems c/o Allegis Group

•

Columbus, Ohio, USA

Full-time

Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have "Min 1 year of IT support or IT Service Desk experience required. This can be a combination of professional work experience, internships, academic projects/ coursework. Associate degree (can be substituted with relevant work experience) Must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule." Nice To Have "Previous banking environment experience preferred Ability t
Posted 3 days ago | Updated 4 hours ago

Help Desk / Technical Support Representative

Amerit Consulting

•

Alpharetta, Georgia, USA

Contract

Overview: Our client, a Global Fortune 50 organization and one of the world s largest distributors of healthcare systems, medical supplies & pharmaceutical products, seeks an accomplished Help Desk / Technical Support Representative. Candidate must be authorized to work in USA without requiring sponsorship Location: Alpharetta, GA 30009 Duration: 6 months contract w/ possibility of extension or conversion to FTE role Notes: Hybrid position. Candidate can work any hours between 8:00AM EST and
Easy Apply
Posted 1 day ago | Updated 12 hours ago

Helpdesk Tier 1

Apex Systems

•

Richmond, Virginia, USA

Full-time

Job#: 2070006 Job Description: End User Support Engineer - Richmond, VA (Hybrid) For any applications, please send resumes to ** JOB FUNCTIONS Key responsibilities Provides first and second-line support. The incumbent will provide support, to end users at all Company facilities and remote employees nationwide, by maintaining a "customer first" attitude to ensure customer/end user satisfaction. All issues will be tracked to resolution.Evaluate incoming requests for assistance, identifying affe
Easy Apply
Posted 7 days ago | Updated 8 hours ago

Help Desk 1 - Client Service Specialist (Onsite)

GSK Solutions Inc.

•

Detroit, Michigan, USA

Contract, Third Party

Job Title: Help Desk 1 - Client Service Specialist (Onsite) Location: Detroit, MI Duration: 12 Months Pay Rate: $23/hr on C2C / 1099 (all inclusive) OR $20/hr on W2 Job Description Important Note: This is a repost of Position ID 141375. Please do not submit candidates previously submitted to that posting. Work Location: Candidates must work onsite full-time in Detroit, MI. Remote work is not available. Applicants must currently reside in the Detroit area to be considered. Interview Proces
Easy Apply
Posted 15 hours ago | Updated 12 hours ago

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

•

Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden
Easy Apply
Posted 15 hours ago | Updated 15 hours ago

Technical Support - Helpdesk - Position in Columbia, SC

Trident Solutions

•

Columbia, South Carolina, USA

Contract

EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related work experience. Seeking candidates with at least 1 year of technical call center experience. This position is onsite in Columbia, SC Monday - Friday. Normal daytime hours. No remote work. JOB DESCRIPTION Receive, monitor, and manage all high severity incidents, escalations and requests for the entire
Easy Apply
Posted 16 days ago

Help Desk Technician Level 1

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a He
Posted 60+ days ago | Updated 7 hours ago

IT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.

KORE1

•

Brea, California, USA

Contract

THIS JOB IS ONSITE IN BREA, CA.THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.NO 3RD PARTY FIRM CANDIDATES.KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for anIT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and
Easy Apply
Posted 9 days ago | Updated 9 days ago

Tier 1 Help Desk Lead

Robert Half

•

Puyallup, Washington, USA

Full-time

Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the IT industry, located in Puyallup, Washington, United States. This role involves overseeing and managing our dedicated team, ensuring efficient processing of customer applications, and maintaining accurate customer records. Your role will also involve troubleshooting technical issues and ensuring the smooth operation of our customer service desk. Responsibilities: Oversee the day-to-day operations of our Tier
Easy Apply
Posted 20 days ago | Updated 4 hours ago

Associate Help Desk Support Technician

Sanford Health

•

Fargo, North Dakota, USA

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 10 Hours - Evening Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable
Posted 30 days ago | Updated 8 hours ago

Help Desk (Junior level) in Austin, TX-- ONSITE(only local to Austin)

Esolvit, Inc.

•

Austin, Texas, USA

Contract

Job title: Help Desk (Junior level) Location: Austin, TX (ONSITE- only local to Austin or near to Austin) Duration: Long term Client: 455-25-26152 Job Description: Provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, pra
Easy Apply
Posted 13 days ago | Updated 10 days ago

Help Desk Tier 1

Acuren Inspection Inc.

•

La Porte, Texas, USA

Full-time

Position Summary Acuren is looking for a Help Desk Tier I for a fulltime position at our La Porte, TX location. IT Help Desk Tier 1 individuals possess a passion for providing quality customer service and effective communication while providing tier 1 technical assistance for computer systems, software, and hardware. Requests for technical assistance and support may come in various forms with the primary form being e-mail and phone. Responses and assistance to internal customers may be provided
Posted 20 days ago | Updated 8 hours ago