helpdesk support level 1 Jobs

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Help Desk Support

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

Skills windows, linux, middleware, customer service oriented, customer service, customer support Top Skills Details windows, linux, middleware, customer service oriented, customer service, customer support Description Help Desk role. Customer facing As a Technology Support Center Practitioner, you'll be responsible for 24/7 Internet Application & Distributed Server monitoring, support for Middleware, Windows, & Linux servers. You'll have the opportunity to deploy code for application code moves

Helpdesk Technical Support

Talent Groups

Farmington, Connecticut, USA

Contract

The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support experienceBasic Networking skills (like IP Addressing, DHCP, DNS, etc)Understand of IDF environment (or willingness to learn)Also, as for as their clinic visit goes, they would be c

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

Help Desk Support

TEKsystems c/o Allegis Group

Columbus, Ohio, USA

Full-time

Description This role involves providing first-level technical support and assistance to users with computer hardware, software, and network issues. You will be reponsible for diagnosing problems, resolving them when possible, and escalating complex issues to higher-level support. You will also manage user accounts, deploy software updates, and document technical issues. Skills windows, linux, middleware, customer service oriented, customer service, customer support Top Skills Details windows,l

Helpdesk/ Customer Support Entry with Min 1+ yrs Exp in T technical support (In Person Interview) (100% ONSITE_Local to DC/MD/VA Area)

NextGen Solutions Corporation

Washington, District of Columbia, USA

Full-time, Contract, Third Party

We are looking for a Helpdesk/ Customer Support Entry (Min 1+ Yrs. Exp) ONSITE (In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 2 (TWO) Length: 16 Months+ Work Address:Washington DC 20003 Immediate interviews In Person Interview Please Note this position is 100% ONSITE Work&ONSITE Interview Helpdesk/ Customer Support Entry The Customer Support Entry level is a first level representative to the technical support team. They answer a variety of technical inqu

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics Information Technology

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su

Bilingual Helpdesk Support (Spanish)

Indus River Technologies Inc.

Conyers, Georgia, USA

Contract

Job Title: Bilingual Help Desk Analyst 1 Location: 2206 East View Parkway, Conyers, GA 30013 LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call Center exp* Job Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Technical Help Desk 1

Robert Half

Lowell, Michigan, USA

Contract

Description We are looking for a dedicated Technical Help Desk Representative to provide exceptional customer support for our consumer product lines. This long-term contract position requires a motivated individual who can troubleshoot technical issues, assist with product selection, and ensure customer satisfaction. Based in Lowell, Michigan, the role involves creating a positive experience for customers through effective communication and timely resolution of inquiries. Responsibilities: Resp

Help Desk Analyst /Desktop Support

Esvee Technologies Inc

Chesterfield, Virginia, USA

Contract

Advanced computer skills are required Ability to multitask and to determine root cause of problems and implement solutions, Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)

Help Desk Support Technician

Encore Consulting Services

Jackson, Mississippi, USA

Contract

Help Desk Support Technician 100% Onsite Jackson, MS 9+ Months Contract Job Description: Our client is seeking a Help Desk Support Technician to provide all levels of IT support for its OTSS project. This position will be the initial point of contact for end users requesting IT support and requires onsite presence in Jackson, MS. The ideal candidate will have strong experience in desktop/laptop troubleshooting, software installation, Active Directory, M365 applications, and providing remote sup

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics Information Technology

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics Information Technology

Hawaii, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Systems, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technolog

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden

Technical Helpdesk Support

KE Staffing

Milton, Pennsylvania, USA

Contract

Key Skills Required: General Helpdesk supportExperience with Azure

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics Information Technology

Hawaii, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Systems, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care

Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technicia

Help Desk Support Technician

Kollasoft Inc.

Jackson, Mississippi, USA

Contract

Job Title: Help Desk Support Technician Location: Jackson, MS (Onsite) Duration: Long Term Position PROJECT NAME OTSS project PROJECT DETAILS The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by modernizing our current student inf