helpdesk technician Jobs in new york, ny

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Network Supoort/ Network Technician/ IT Help desk Support/ IT Support

Ethires LLC

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New York, New York, USA

Contract

Entry-Level Network Support TechnicianLocation: New York, NY Type:Contract on W2. Summary: Provide first-line network support, assisting with hardware setup, network monitoring, and troubleshooting connectivity issues under supervision. Key Responsibilities: Monitor and support LAN/WAN, VPN, and Wi-Fi issues.Assist with installation/configuration of switches, routers, and firewalls.Log and track incidents via ticketing system.Support senior network staff in upgrades and maintenance.Requirements:
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Posted 14 days ago

Helpdesk Technician I

Stefanini

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Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 13 days ago | Updated 7 hours ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 19 days ago | Updated 11 hours ago

College Aide- Help Desk Technician

City of New York

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New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e
Posted 59 days ago | Updated 11 hours ago

Help Desk Technician

Virginia Jobs

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Remote or Chesterfield, Virginia, USA

Full-time

Title: Help Desk Technician Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Nonexempt Hiring Range: $21.25 Full Time or Part Time: Part Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian
Posted 4 days ago | Updated 11 hours ago

Helpdesk Support Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 19 days ago | Updated 11 hours ago

Helpdesk Technician I

Stefanini

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Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform
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Posted 22 days ago | Updated 7 hours ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 60+ days ago | Updated 12 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 11 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 12 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 12 hours ago

Desktop Support

Phoenix Technology Partners, LLC

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New York, New York, USA

Contract

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests in H
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Posted 45 days ago | Updated 19 hours ago

Desktop Support Technician - Local to NY/NJ (Onsite)

Geopaq Logic

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New York, New York, USA

Contract

Job Title: Desktop Support Technician Location: New York City, NY Duration: 6+ Months of Contract Requirements: Technical Skills: Proficiency in hardware, software, and networking Device types: Bluebird, Zebra, iOS Toshiba Experience with operating systems: Remedy Zabbix Maquetador - DAM Device Lifecycle: CMDB and Remedy Asset Manager Power BI Knowledge of common software applications (MS Office, Google Workspace). Problem-Solving Skills: Strong analytical and troubleshooting abilities. Ability
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Posted 9 days ago | Updated 9 days ago

New York City Desktop Tech L1

Apex Systems

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Jersey City, New Jersey, USA

Full-time

Job#: 2081454 Job Description: Level 1 Desktop Support Technician The Desktop Support Technician - Level 1 is responsible for providing first-level technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems. This role involves assisting users with IT-related problems, performing system maintenance, and escalating complex issues as needed. Responsibilities Provide first-level technical support for desktops, laptops, printer
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Posted 9 days ago | Updated moments ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 3 days ago

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 2 days ago | Updated 2 days ago

IT Technician, Bureau of Childcare

City of New York

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New York, New York, USA

Full-time

Company Description Job Description Cyber Security Analyst I-13633 - Open to candidates' who have filed for CYBER SECURITY ANALYST Exam No. 5061, within the filing period From: February 5, 2025, To: February 25, 2025. The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Desktop Complianc
Posted 60+ days ago | Updated 11 hours ago

New York City Desktop Tech L2

Apex Systems

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Jersey City, New Jersey, USA

Full-time

Job#: 2081451 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d
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Posted 9 days ago | Updated moments ago

Certified IT Administrator (LAN/WAN), Level 1

City of New York

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New York, New York, USA

Full-time

Company Description Job Description *Applicants must be permanent in the title of Certified IT Administrator (LAN/WAN) or have a permanent comparable civil service title.* The New York City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information Technology division. This individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and Long Island City. The follow
Posted 60+ days ago | Updated 11 hours ago

IT Support Technician - shifts available: Shift 1: Thurs-Sun; 8am-5pm Shift 2: Mon-Fri: 11:30pm -7:30am - 100% remote but must live in the Southern CA area

Calance

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Remote or Los Angeles, California, USA

Full-time

: IT Support Technician After-Hours IT Support Technician (Tier 1 Remote) We are seeking a reliable and service-oriented After-Hours IT Support Technician to join our operations team in a Tier 1 support capacity. This role focuses on front-line troubleshooting, access requests, and timely response to IT service tickets during off-hours. As part of a broader IT operations team, you ll support users across various systems and ensure basic service continuity overnight and during weekends. Key R
Posted 37 days ago | Updated 8 hours ago