helpdesk Jobs

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Help Desk Specialist

DBI Staffing

•

Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede
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Posted 17 days ago

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr
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Posted 25 days ago | Updated 23 days ago

Help Desk Technician

Kirklands Inc.

•

Jackson, Tennessee, USA

Full-time

Overview The Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware, and other IT-related issues. This role is responsible for providing prompt, courteous, and effective support to resolve routine technical problems and escalate complex issues to the next tier of support. Responsibilities Respond promptly to requests from store and corporate users, providing information and
Posted 14 days ago | Updated 5 hours ago

Help Desk Technician

Bravo Technical Resources

•

Carlisle, Pennsylvania, USA

Contract

Position Overview: Title: Tier 2 Help Desk Technician Location: Carlisle, PA Schedule: 5 days/week, 8:00 AM - 5:00 PM Type: Contract-to-Hire (CTH) Technical Environment: Primary Tech Stack: Windows (primary), some Mac exposure is a plus O365 MECM / SCCM (Microsoft Endpoint Configuration Manager) Intune MFA Other: Basic hardware experience (e.g., installing RAM, replacing batteries) VPN knowledge (Cisco, Zscaler) Mobile device support is a nice-to-have
Posted 16 days ago | Updated 6 hours ago

Help Desk Technician

Irvine Technology Corporation (ITC)

•

Santa Ana, California, USA

Contract

Help Desk Technician (On-Site) We are in need of a contract Help Desk Technician to join our client in Santa Ana, CA. As a Helpdesk Technician, you will serve as the first line of support for internal users, helping to resolve a wide range of hardware and software issues. You will gain valuable experience working with modern tools and technologies while providing essential support to ensure smooth day-to-day IT operations. Location: Santa Ana, CA (5 days on-site) This job expects to pay about $2
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Posted 3 days ago | Updated 2 hours ago

Help Desk Manager

Robert Half

•

Seattle, Washington, USA

Full-time

Description We are looking for an experienced Help Desk Manager to oversee the daily operations of end-user computing devices and peripheral equipment. This role requires a hands-on leader who can manage a technical team, develop security-enhancing processes, and contribute to strategic initiatives that improve device functionality and organizational efficiency. The ideal candidate will combine technical expertise with leadership skills to ensure smooth operations and continuous improvement. Re
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Posted 3 days ago | Updated 2 hours ago

Member Helpdesk Agent-(OK) Hybrid

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po
Posted 8 days ago | Updated 2 hours ago

Help Desk Support

Robert Half

•

Greenville, South Carolina, USA

Contract

Description We are looking for a skilled Help Desk Support specialist to join our team on a contract basis in Greenville, South Carolina. In this role, you will provide technical assistance to users, ensuring prompt solutions to their IT-related challenges. This is a great opportunity to showcase your problem-solving skills and contribute to an organization within the education sector. Responsibilities: Respond promptly to help desk tickets and resolve a variety of technical issues. Install, up
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Posted 3 days ago | Updated 2 hours ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 8 days ago | Updated 12 hours ago

Help Desk Analyst

Robert Half

•

Plaquemine, Louisiana, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance. Responsibilities: Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory. Manage servic
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Posted 4 days ago | Updated 2 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 5 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh
Posted 3 days ago | Updated 2 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help De
Posted 60+ days ago | Updated 1 hour ago

Tier 1 Helpdesk Support

TEKsystems

•

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 2 days ago | Updated 1 hour ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 3 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst 1

TriCom Technical Services

•

Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and
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Posted 8 days ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 15 days ago | Updated 12 hours ago

Help Desk Engineer III

Robert Half

•

Medford, Oregon, USA

Full-time

Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR - We're on the lookout for an experienced Tier 3 Help Desk Engineer to join our welcoming and collaborative team in Medford, OR. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we'd love to meet you! What You'll Be Working On: Advanced troubleshooting and resolution of system and network issuesAdministration and support of Microsoft Entra, Micro
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Posted 2 days ago | Updated 2 hours ago

Member Workflow/Helpdesk Agent OK HYBRID

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 8 days ago | Updated 2 hours ago