helpdesk Jobs in houston, tx

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Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 47 days ago | Updated 7 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 5 days ago | Updated 4 hours ago

Helpdesk Technician

NTT DATA Americas, Inc

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Remote or Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Technician to join our team Remote in Canada.Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone using Service Now. Provide first call r
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Posted 6 days ago | Updated moments ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 5 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 48 days ago | Updated 13 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 11 days ago | Updated 4 hours ago

Help Desk Analyst II

Robert Half

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Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 4 days ago | Updated 4 hours ago

IT Support Specialist

Technology Recruiting Solutions,Inc.

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Houston, Texas, USA

Full-time

IT Support Specialist Houston, Texas Central Houston company has an immediate need for a IT Support Specialist for a permanent position. Responsibilities: -Serve as IT Support Specialist is the company's first line of defense for technical issues. -Act as the primary point of contact for employees needing assistance with technology. -Investigate and resolve employee technical problems. If an issue cannot be fully resolved, escalate it appropriately. Ensure the employee's concern is fully addres
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Posted 13 days ago | Updated 5 days ago

Help Desk Technician

Electronic Consulting Services, Inc (ECS Federal)

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Remote

Contract

ECS is seeking a Help Desk Technician to work in our Remote office . Job Description: IndraSoft, Inc. is seeking a Help Desk Technician - Journeyman with a fully adjudicated Secret clearance to work in the Annapolis Junction, Maryland area. The Help Desk Technician will support DISA Storefront Global Service Desk team and will be responsible for all Tier I and II escalated incidents, to perform proactive near-real-time system monitoring that is applicable to the DISA Storefront solutions/app
Posted 16 hours ago | Updated 4 hours ago

Helpdesk Technician I

Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 21 hours ago | Updated 1 hour ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

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Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
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Posted 7 days ago | Updated 1 hour ago

Computer Operator(3rd Shift) #14345

Akkodis

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Houston, Texas, USA

Full-time

Computer Operator - 3rd Shift (11pm - 7am CST) Locations: Houston, TX (onsite) Type of Contract 12-Month Contract to Hire Pay-#22hr/w2 and 42k/year Benefits at Full time : Medical, Dental, Vision Life Insurance 401k PTO Holiday What you'll be responsible for: Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions.Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards.Provides support to cu
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Posted 5 days ago | Updated 4 hours ago

Operator I, Computer

IT Avalon

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Houston, Texas, USA

Full-time

Description & Requirements At company, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we Client the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Card Processing Solutions (CPS) Hosting Operations is seeking a Computer Operator to joi
Posted 11 days ago | Updated 4 hours ago

Product Support Representative

Kforce Technology Staffing

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Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Product Support Representative in Houston, TX. Responsibilities: * Product Support Representative will provide technical support regarding our products to our customers experiencing usage or performance-based issues * Monitor email and phone communication (both internal and external) to acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies promptly and properly * Determine the
Posted 7 days ago | Updated 2 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 17 days ago | Updated 3 hours ago

System Network Administrator

INSPYR Solutions

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Pasadena, Texas, USA

Full-time

Title: Systems/Network Administrator Location: Houston, TX (Pasadena, TX - 77505) Duration: Permanent, Direct-Hire Compensation: $90k-$120k Work Requirements: , Holders or Authorized to Work in the US. Key Points: Strong skills in hybrid server infrastructure with Azure/O365 is a requirement Knowledge and experience in routing & switching and firewalls is required Summary: As a Senior Systems/Network Administrator, you will be responsible for setting the strategic direction and overseeing the ne
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Posted 13 days ago | Updated moments ago

Sr. IT Cybersecurity Specialist (Hybrid)

Irvine Technology Corporation (ITC)

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Houston, Texas, USA

Full-time

Sr. IT Cybersecurity Specialist (Hybrid) We have an immediate need for a direct hire Sr. IT Cybersecurity Specialist to join a global oil exploration and production company. The ideal candidate is an experienced and dynamic individual who will manage day-to-day IT Security operations, oversee Security Incident Response, manage the 3rd party risk management program, coordinate with the security team to address risks, and ensure needs of the business and operations are addressed in a timely manner
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Posted 11 days ago | Updated 1 hour ago

IT Security Specialist - SOC (Hybrid)

Irvine Technology Corporation (ITC)

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Houston, Texas, USA

Contract

IT Security Specialist - SOC (Hybrid) We have an immediate need for an IT Security Specialist - SOC to join a global oil exploration and production company. The IT Security Specialist is an experienced and dynamic individual who will serve as the lead for the organization s Security Operations Center (SOC) function. Location: Houston, Texas (Hybrid) This job expects to pay around $135,000 140,000 annually. What You Will Do: Contribute to cybersecurity vision, roadmap, and execution planLead and
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Posted 60+ days ago | Updated 1 hour ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 3 hours ago

Sr Technical Analyst

Houston Methodist

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Houston, Texas, USA

Full-time

At Houston Methodist, the Senior Technical Analyst position is responsible for the continuity of IT services for end users through the timely response and resolution of routine and complex requests and concerns. Assignments for this position include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. The Senior Technical Analyst position responds to requests for installation, configuration and se
Posted 5 days ago | Updated 18 hours ago