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Tier 1 & 2 Help Desk Support Specialist

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2508076 Location: WASHINGTON, DC, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Network Technician Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Intelligence

Help Desk Analyst

Robert Half

Lexington, Kentucky, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to deliver exceptional technical support to our clients within a dynamic and fast-paced environment. In this role, you will diagnose and resolve hardware and software issues, assist with application installations, and guide users through troubleshooting processes. This is a contract-to-permanent position located in Lexington, Kentucky. Responsibilities: Diagnose and resolve technical issues related to software, hardware, and network con

Help Desk Technician III

General Dynamics

San Antonio, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Desktop Management, End User Support, Help Desk Operations, Information Technology (IT) Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: GDIT is looking for Help Desk Technician who holds an active TS/SCI cle

VDI Horizon Support Specialist

Infolob Global, Inc.

Dallas, Texas, USA

Third Party, Contract

Position: VDI Horizon Support Specialist Location: Dallas, TX (Hybrid) Duration: Long Term Rate: $ Open/Hour LOCAL RESOURCE WHO CAN GO FOR FACE TO FACE REQURIED Job Description: Support Specialist Horizon VDI Position Summary We are seeking a dedicated and customer-focused Support Specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model (Level 1 to Level

VMWare Horizon VDI Support Engineer

Genius Road, LLC

Dallas, Texas, USA

Contract

VMware Horizon VDI Support Engineer Contract Length: 12-18 months+ Location: Dallas, TX (Hybrid 3 days onsite) We are looking for a VDI Support Engineer to serve as a key technical resource for supporting and maintaining our client s VMware Horizon virtual desktop infrastructure. This hands-on role involves providing comprehensive support across all levels (L1 L3), managing desktop pools, maintaining golden images, and working closely with cross-functional teams to ensure the performance, secur

Network Technician JT3G0

iSphere

Dallas, Texas, USA

Contract

Wireless Access Point Installation Technician - 12+ Months | Onsite | Dallas, TX Client Industry: Commercial Multi-Site EnvironmentLocation: Multiple Facilities Throughout DallasTravel: Required to various client sites across the metroplexType: Contract (12+ Months) Ready to get your hands dirty upgrading the backbone of a client s wireless network?iSphere is seeking tech-savvy, boots-on-the-ground Wireless Access Point Technicians for a multi-site infrastructure refresh across North Dallas. If

Technical Support Analyst

TriosysIT Inc.

Richmond, Virginia, USA

Contract, Third Party

ABOUT THE ROLE Performs software installations manually and via automated deployment tools and command line scriptingKeep software updated on clients with the latest patches and updatesCreate software packages for ease of use and consistent deployments to agencyOnboarding and offboarding both new and separating employeesSupports and maintains user account information changes including system access rights, security, and system groupsManages and monitors customer IT issues using helpdesk tools Ke

IT Help Desk Analyst

Virginia Jobs

Remote or Staunton, Virginia, USA

Full-time

Title: IT Help Desk Analyst State Role Title:Info Technology Specialist I Hiring Range: $44,192 - $72,905 Pay Band: 4 Agency: VA School for the Deaf & Blind Location:VA School for Deaf & Blind Agency Website:vsdb.k12.va.us Recruitment Type: General Public - G Job Duties This position is focused on supporting teachers, staff, and students with disabilities at VSDB, ensuring technology is accessible, secure, and effective in an educational setting. The role requires strong technical and customer s

Telephone Technician Information Technology Specialist - OCONUS Cleared (Iraq)

Totally Joined For Achieving Collaborative Techniques (tjfact), LLC

Baghdad, Baghdad Governorate, Iraq

Full-time

About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. About the Position: TJFACT is seeking a Telephone Technician Information Technology Specialist to support our DOS DT (Diplomatic Technology) IT team in Baghda

IT system Engineer

Apexon

Leander, Texas, USA

Full-time

Description: We are seeking a qualified IT Desktop Engineer to support workstations and related software applications.The IT Desktop Engineer is expected to deliver excellent customer service to the business, exhibiting leadership competencies and leading through positive influence.This role requires a deep understanding and experience with installing, configuring, and troubleshooting Windows desktops, software, applications, WAN/LAN networks, and printers.The qualified candidate will focus effo

Senior Systems Administrator (Endpoint Technology)

Garmin

Olathe, Kansas, USA

Full-time

Overview We are seeking a full-time Senior Systems Administrator in our Olathe, KS location. In this role, you will be responsible for overseeing and administering endpoint technologies associated with managing, patching and securing Windows, Mac and Linux endpoints across the enterprise. Serves as escalation point for problems and issues which are not resolved by first tier support personnel. Shares knowledge and mentors other IT associates. Essential Functions Designs and develops complex, in

Network Technician

nLeague Services

Golden, Colorado, USA

Third Party, Contract

Network Technician Location: Golden, CO Duration: 12+ Months Client: CDOT Onsite Job The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams. The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need techn

Sr. Service Desk Engineer - (Port St Lucie, FL)

VITAS Healthcare Corporation

Port St. Lucie, Florida, USA

Full-time

Job Description Ensure all incidents, requests, changes etc. are fully managed and documented in a timely manner Orient new hires with relevant IT processes Effectively communicate to user community, IT team and relevant leadership Regularly interface with local business leadership and IT Leadership to ensure proper alignment Travel to related locations as needed to provide in-person support Maintain adequate daily backups of local File Server Maintain audio and video conferencing capabilities a

Information Technology Helpdesk Specialist - Full Time - Days

Dayforce

Niagara Falls, New York, USA

Full-time

JOB TITLE: Information Technology (IT) Helpdesk Specialist CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: IT Manager POSITION SUMMARY: A proactive and skilled IT Helpdesk Specialist will be a part of a dynamic IT support team. This position will be the first point of contact for employees seeking technical assistance with hardware, software, and basic network issues. This position will diagnose problems, provide troubleshooting guidance,

Service Desk Analyst - Hybrid

VIVA USA INC

Phoenix, Arizona, USA

Contract

Title: Service Desk Analyst - Hybrid Mandatory skills: Customer Service, Help Desk, Data Sharing Agreements, DSA, business systems, business functions, HIPAA Privacy Laws, Data Sharing, EDI files, FTP server utilization, Microsoft desktop applications, SQL, querying techniques, Production Support, Production Job Schedule, Production Release, system standard, system errors, standard operating systems, user requests, tickets, ticketing system, problem resolution, health plan, automated systems, s

Operational Support Specialist

Right Skale, Inc.

Illinois, USA

Contract

We are seeking a dedicated Operational Support Specialist to provide L2-level support, shadow existing processes, and eventually assume critical operational responsibilities to ensure business continuity. Key Responsibilities: Shadow and learn operational processes to ensure a seamless transition of responsibilities. Provide L2-level support for infrastructure, including VMware, SQL Server, and MySQL environments. Troubleshoot and support application integrations using APIs, JSON, and XML. Perfo

Service Manager - Deskside Support

Zensar Technologies Inc.

Dallas, Texas, USA

Full-time

Role : Deskside Support Service Manager -WPS Location : Dallas, TX (Onsite) Duration : Full Time With Zensar. Position Summary: The Service Manager is responsible for overseeing and coordinating a range of critical IT services, including SCCM (System Center Configuration Manager), Tools Management, VDI, Exchange (Virtual Desktop Infrastructure), and Security Services. This role involves managing a team, optimizing processes, and ensuring the efficient and secure operation of these services. The

Desktop Support

RMS Computer Corporation

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Job Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication

College Aide- Help Desk Technician

City of New York

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e

Systems Administrator

Robert Half

Cedar Rapids, Iowa, USA

Full-time

Description We are looking for a skilled Systems Administrator to our Clients team in Cedar Rapids, Iowa. The ideal candidate will have a strong background in managing and maintaining IT infrastructure, ensuring system reliability and efficiency - most importantly experience with M365 and it's cloud functionalities. This role offers an opportunity to collaborate on innovative solutions and optimize organizational technology in many different environments. Please apply now or call . This role i