it service management Jobs in jersey city, nj

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Vice President, IT Service Management - HIRING ASAP (Hybrid)

TEKsystems c/o Allegis Group

Hoboken, New Jersey, USA

Full-time

About the job This is an opportunity to join TEKsystems' client - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way. The cli

IT Service Management Analyst (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manage

IT Service Management Analyst (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manage

IT - Service Management and Production Control Analyst for the Division of HPD Tech

City of New York

New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Sr Manager / IT Service Management - IT Asset Management Controls

Northern Trust

Remote or Chicago, Illinois, USA

Full-time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world'

Sr. Manager, IT Service Operations

Datanomics

New York, New York, USA

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th

IT Service Specialist I

City of New York

The Bronx, New York, USA

Full-time

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC)

DBA Web Technologies

New York, New York, USA

Full-time

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) 8+ years of Experience POSITION: Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) LOCATION: REMOTE (Must be based in NY or DC only) SALARY: Excellent Compensation with benefits + Bonus DURATION: Full-Time Remote SKILLS: Managing IT Support Teams, ServiceNow, Jira, Operational Analytics, ACD (Automatic Call Distributor) S

Technology & Engineering Fellow , IT Service Desk

Metropolitan Transportation Authority

New York, New York, USA

Full-time

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI

IT Risk Management Senior Analyst

City National Bank

Hoboken, New Jersey, USA

Full-time

IT RISK MANAGEMENT SENIOR ANALYST WHAT IS THE OPPORTUNITY? "The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and challenges and process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitiga

Executive IT Service Consultant

Software Guidance & Assistance

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Executive IT Service Consultant for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. The Executive Service Team is dedicated to delivering the highest level of technology support to the firm's most senior managers. Our global team works closely together to optimize the firm's technology for each senior manager and provides 24/7 support. The role is highly visible and thought-provoking. I

IT Service Specialist 2

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

IT Knowledge Management Analyst

DBI Staffing

New York, New York, USA

Full-time

SUMMARY: The primary responsibility of the IT Knowledge Management Analyst is to help the Firm get the most out of its Knowledge Management (KM) systems by working directly with legal, paralegal, and IT staff. The IT KM Analyst will acquire an advanced technical understanding of the Firm s KM systems and awareness of how they are used in order to address data integrity issues, assist with reporting and information governance and provide tier II support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Loo

IT Product Manager, Bureau of Enterprise Technology Business Solutions

City of New York

Queens, New York, USA

Full-time

Company Description Job Description Division and Job Summary: The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a IT Product Manager to join its award-winning, innovative technology team in revolutionizing public health IT. Technology Bureau of Technology Strategy and Project Management

Senior IT Service Desk Engineer

Coinbase

Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Management Analyst V (Asset Management) - Remote

C4 Technical Services

Remote or Eagan, Minnesota, USA

Contract

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

Sr IT Product Manager

Commonspirit Health

Remote or Englewood, Colorado, USA

Full-time

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more tha

IT Program Manager(Enterprise Content Management, Enterprise Capture Solutions)

Tellus Solutions

Remote

Contract

Job Description: Project Scope: The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources.The creation of OTS consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third party software, and custom applications. OTS leads the State's technology procurement process to standardize technology over the entire organization, seek efficiencies of

IT Project / Product Manager (W2 Role)

Kani Solutions

Remote

Contract

Responsibilities: Plan, execute, and deliver IT projects on time, within scope, and within budgetCoordinate internal teams and third-party vendors for seamless executionDefine project scope, objectives, milestones, and resource requirementsManage risks, issues, and change requests throughout the project lifecycleMonitor progress using tools like JIRA, MS Project, or SmartsheetCommunicate effectively with stakeholders, providing status reports and resolving roadblocksEnsure compliance with securi

Sr. IT Systems Engineer (SaaS tools & Endpoint Management)- Remote

Maxonic, Inc.

Remote

Contract, Third Party

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Sr. IT Systems Engineer/ IT Generalist Job Description: Job Title: Sr. IT Systems Engineer/ IT Generalist Job Type: Contract or contract to hire (6 - 12 months) Location: Remote If you are comfortable remaining as a contractor. However, if you are looking to convert to a full-time role, you will eventually be required to work onsite (5 days a week) at one of the following