ivr analyst Jobs in nashville, tn

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Product Owner (IVR)

Katal Tech

•

Remote

Third Party, Contract

Role 3: Voice Product Owner Location: Remote (Preferred EST / CST) Required Skillsets Understanding of end-to-end contact centre functionalitiesExposure to Twilio IVR and Insights reporting will be a bonusGood communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholdersUnderstanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria s Task ownership and Accountab
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Posted 1 day ago

CX Architect (IVR)

Genius Business Solutions

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Remote

Contract, Third Party

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G
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Posted 35 days ago | Updated 13 days ago

IVR Technical Lead at Remote

Gtech LLC

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Remote or US

Full-time, Part-time, Contract, Third Party

Title : IVR Technical Lead Location : Remote Job Type : 12+ Months Contract Interview Mode: Video Key Responsibilities: Lead design and deployment of IVR and chatbot solutions using NICE CXone, Genesys Cloud, Dialogflow, and LLMs. Architect full-stack solutions with Python, Java, Node.js, and frontend frameworks like React/Angular. Build and integrate APIs, microservices, and backend services with cloud platforms (AWS preferred). Implement AI/NLP features for intent recognition, dynamic FAQs,
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Posted 5 hours ago | Updated 2 hours ago

Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

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Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful
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Posted 8 days ago | Updated 10 hours ago

Genesys Chatbot consultant/IVR Developer- Remote

Hirex

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Remote

Contract, Third Party

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de