ivr developer Jobs

21 - 27 of 27 Jobs

CX Architect (IVR)Job Title - CX Architect (IVR)

Genius Business SolutionsCompany Name - Genius Business Solutions

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Remote

Contract, Third Party

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G

NICE IVR consultant --Fort Mill, SCJob Title - NICE IVR consultant --Fort Mill, SC

CogniSoft TechnologiesCompany Name - CogniSoft Technologies

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Fort Mill, South Carolina, USA

Full-time, Third Party

NICE IVR consultant Location - Fort Mill, SC (Charlotte) Shift Timings 11 AM to 8 PM EST Project Duration: 6 months Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment anal

Business Analyst with Telecom Solutions and IVR SystemsJob Title - Business Analyst with Telecom Solutions and IVR Systems

Info Dinamica IncCompany Name - Info Dinamica Inc

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Charlotte, North Carolina, USA

Third Party, Contract

Role: Business Analyst with Telecom Solutions and IVR Systems Location: Charlotte, NC (Onsite from Day 1) Job Type: Contract Experience: 10+ years of experience as a Business Analyst, with a primary focus on: Telecom solutions IVR systems Telecom Back Office Operations Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, translating business needs into technical specifications,

NICE IVR Technical LeadJob Title - NICE IVR Technical Lead

New York Technology PartnersCompany Name - New York Technology Partners

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Fort Mill, South Carolina, USA

Contract

Role : NICE IVR Technical Lead Duration : Long Term Contact Location : Fort Mill, SC United States Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Respon

IVR Business AnalystJob Title - IVR Business Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Coral Gables, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking an IVR Business Analyst. Responsibilities: * The IVR Business Analyst will analyze, design, and evaluate computer systems and related processes to address and satisfy business requirements * Capture, verify, and manage customer requirements, preferences, configurations & settings, and create corresponding tickets to support our development, implementation, test and deliver * As an IVR Business Analyst, you will assist in

NICE IVR ConsultantJob Title - NICE IVR Consultant

Apar TechnologiesCompany Name - Apar Technologies

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Fort Mill, South Carolina, USA

Contract

Title: NICE IVR consultant Location - Fort Mill, SC (Charlotte) Project Duration: 6 months Shift Timings 11m AM to 8 PM EST Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer

Director of Software Engineering - Self-Service and IVR PlatformsJob Title - Director of Software Engineering - Self-Service and IVR Platforms

JPMorgan Chase & Co.Company Name - JPMorgan Chase & Co.

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Plano, Texas, USA

Full-time

Job Description If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Director of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Operations Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex