ivr developer Jobs

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IVR Developer

MDMS Recruiting

•

Newark, New Jersey, USA

Contract

W-2 ONLYNO C2CMUST BE LOCAL TO NEWARK, NJ Our direct client is seeking an IVR Chatbot Developer for a 12 month contract in Newark, NJ. (must be local) Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.Experience with management and development of speech recognition systems and grammars?Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAIWe
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Posted 60+ days ago | Updated 16 hours ago

Application Developer - IVR Call reporting

SOHO Square Solutions

•

Alpharetta, Georgia, USA

Third Party, Contract

Description: Required Skills: 7-10 years hands on experience with snowflake, SQL server, including data modeling, performance tuning, Data Visualization and working with structured/semi-structured data. It also includes data extraction, transformation, and analysis. Proficient in designing and managing data end to end ETL pipelines using IDMC / Spring batch/Autosys. Experience integrating data from diverse sources like Genesys Cloud, Salesforce and APIs provided any internal / externals systems
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Posted 46 days ago | Updated 1 hour ago

IVR Reporting Developer

Software Guidance & Assistance

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Alpharetta, Georgia, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an IVR Reporting Developer for a CONTRACT assignment with one of our premier Financial Services clients in Alpharetta, GA . Looking to recruit talent to support the Reporting Cloud Transformation initiative. Candidate should have vast experience working with design and implementation of Reporting as it relates to IVR and Routing call flows and service integration supporting various line of businesses including mortgage, banking, a
Posted 46 days ago | Updated 6 hours ago

Interactive Voice Response (IVR) Application Developer, Senior

BlueShield Of California

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El Dorado Hills, California, USA

Full-time

Job Description Your Role As an Application Developer you will support our Interactive Voice Response (IVR) system as we upgrade to next generation customer service tools and contact center products. In this role you will be responsible for maintaining and enhancing the enterprise IVR system which offers self-service capabilities and serves as the entry point into the contact center. Responsibilities Your Work In this role, you will: Be responsible for the development of enhancements to BS
Posted 56 days ago | Updated 9 hours ago

IVR Chatbot Developer

Hired by Matrix, Inc.

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Newark, New Jersey, USA

Contract

At-a-Glance: Are you ready to build your career by joining a global financial company. If so, our client is hiring a IVR Chatbot Developer.Position Type: Contract Hybrid (Hybrid - Newark)Required: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Ge
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Posted 60+ days ago | Updated 3 hours ago

Senior IVR Engineer | Remote | Contract

Walker Healthforce

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Remote

Contract

Senior IVR Engineer | 8+ years | Remote | Government Clearance Required | Contract Walker Healthforce is seeking a Senior IVR Engineer with 8+ years of experience to support a healthcare client. This is a 4-month contract opportunity. START DATE: ASAP CORE REQUIREMENTS: Needs to be familiar with Invision Studio 2.8.0 and how to code with this version have at least 2+ years experience preferred Understands functional block calls from within Invision Knows how to code xml files Knows how to co
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Posted 38 days ago | Updated 12 days ago

Telecom Solutions & IVR Systems Business Analyst

Info Dinamica Inc

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Charlotte, North Carolina, USA

Contract, Third Party

Roll: Telecom Solutions & IVR Systems Business Analyst Location: Charlotte, NC - Onsite 5 Days Type of Position: Contract/C2H Long Term Contract Bill-Rate: Competitive Experience: 10+ years of experience as a Business Analyst, with a primary focus on: > Telecom solutions > IVR systems > Telecom Back Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, tra
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Posted 4 days ago | Updated 7 hours ago

IVR Architect (Kore AI)

Nam Info Inc

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Charlotte, North Carolina, USA

Contract, Third Party

IVR Architect (Kore AI) Charlotte NC (100% Onsite) 12 Months Mandatory Skills Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation - Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). - Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data
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Posted 3 days ago | Updated 3 days ago

NICE IVR Consultant

TechClub Inc.

•

Fort Mill, South Carolina, USA

Contract, Third Party

Key Skills: * NICE CXone (ACD, IVR, Studio, WEM, QM) * Conversational AI. * NICE Studio scripting & call flow design * NLU integration (Dialogflow, Lex, LUIS) * Telephony protocols (SIP, VoIP, WebRTC) Good to Have: * Experience with omnichannel contact center solutions * Familiarity with Co-Pilot and Autopilot features * Exposure to cloud platforms (AWS, Azure) * Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including A
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Posted 4 days ago

IVR Architect (Kore AI)

Edge Global

•

Charlotte, North Carolina, USA

Contract, Third Party

Hi, hope you are doing well. I was trying to reach you for below mentioned job role, let me know if you are available in the job market or having any reference for the same. Job Title : IVR Architect (Kore AI) Location : Charlotte NC (100% Onsite) Job Type: Contract Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). Proficiency in integrating AI so
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Posted 4 days ago | Updated 1 hour ago

Twilio (IVR) Product Owner - Remote (Must be from EST, CST zone only) - Full-time

ERPMark Inc

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Remote or New York, New York, USA

Full-time

Role : Twilio (IVR) Product Owner Location: Remote (Needed Profiles from CST, EST only) Full-Time Technical functional Product Owner candidates with the following skills - Good exposure to database & queries and experience working on report creations Experience in gathering reporting specific business needs and translating them into US with detailed acceptance criteria for the team to work on Exposure and good understanding of end-to-end Twilio IVR an
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Posted 7 days ago | Updated 4 days ago

IVR Architect (Kore AI)

Sensiple Inc.

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Charlotte, North Carolina, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 4 days ago | Updated 14 hours ago

Lead - IVR & "Conversational AI" ChatBot Onsite

Virtusa Corporation

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Charlotte, North Carolina, USA

Contract

This is onsite engagement. NO remote/Hybrid option can be entertained IVR Architect/Conversational AI (Chatbot) expert Onsite at Charlotte NC Detailed Job Description Mandatory Skills Experience with Conversational AI projects, Intent identification, and LLM development with strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and i
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Posted 18 days ago | Updated 18 days ago

Automation IVR QA Testers

Keylent

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Remote

Contract

Role: Automation IVR QA Testers Need QA Testers Strong with IVR Testing and Cyara - Cyara IVR call flow testing & able to write Automation Scripts. Test Management tools: qTest Cyara Postman/Soap UI Tosca AWS Connect Lambda Testing Experience with Lambda Test Automation Gitlab Strong Testing Skills Experience understanding IVR Requirements/Data Mapping and estimating work effort Experience identifying the IVR conditions for requesting test data Experience with test data submission requests, pre
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Posted 14 days ago

Business Analyst with Telecom/IVR || Charlotte, NC || Contract

IT First Source

•

Charlotte, North Carolina, USA

Contract

Business Analyst with Telecom || Charlotte, NC || Contract Experience: 10+ years of experience as a Business Analyst, with a primary focus on: > Telecom solutions > IVR systems > Telecom Back Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, translating business needs into technical specifications, and leading solution delivery. Exposure to system integration,
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Posted 4 days ago | Updated 15 hours ago

NICE CXone IVR consultant immediate need for Onsite at SC/NC for longterm Contract!!!

Nam Info Inc

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Charlotte, North Carolina, USA

Full-time, Third Party, Contract

Dear Partners, Hope you are doing well. Please find the Job description. Kindly share resume along with contact details and expected bill rates on C2C and send it to Role : NICE CXone IVR consultant Location : Fort Mills SC (Charlotte NC) ( 100% Onsite all 5 Days) Duration : Longterm Required Skills: Must Have 8+ years of experience in leading CCaaS platform such as NICE CXONE(ACD, IVR, Studio, WEM, QM). Optional : 3+years of hands-on development background with java/springboot/APIs Option
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Posted 13 days ago | Updated 3 days ago

CX Architect (IVR)

Genius Business Solutions

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Remote

Contract, Third Party

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G
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Posted 12 days ago | Updated 15 hours ago

Business Analyst with Telecom Solutions and IVR Systems

Info Dinamica Inc

•

Charlotte, North Carolina, USA

Contract, Third Party

Role: Business Analyst with Telecom Solutions and IVR Systems Location: Charlotte, NC (Onsite from Day 1) Job Type: Contract Experience: 10+ years of experience as a Business Analyst, with a primary focus on: Telecom solutions IVR systems Telecom Back Office Operations Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, translating business needs into technical specifications,
Easy Apply
Posted 5 days ago | Updated 7 hours ago

IVR Business Analyst

Kforce Technology Staffing

•

Coral Gables, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking an IVR Business Analyst. Responsibilities: * The IVR Business Analyst will analyze, design, and evaluate computer systems and related processes to address and satisfy business requirements * Capture, verify, and manage customer requirements, preferences, configurations & settings, and create corresponding tickets to support our development, implementation, test and deliver * As an IVR Business Analyst, you will assist in
Posted 60+ days ago | Updated 2 hours ago

NICE IVR consultant

SolutionIT, Inc.

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Charlotte, North Carolina, USA

Full-time, Contract, Third Party

Solution IT Inc. is looking for a NICE IVR consultant Fort Mills SC (Charlotte NC) one of its clients in Fort Mill, SC (Charlotte) Job Title: NICE IVR consultant: Fort Mills SC (Charlotte NC) Responsibilities Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and QM components Develop and maintain skill-based routing, IVR logic, and omnichannel workflows Integrate NLU platforms with IVR and agent assist tools to enable conversational AI capabilities Design solu
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Posted 15 hours ago | Updated 7 hours ago