product support specialist Jobs in washington

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Tier 3 Help Desk Support Specialist

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2507988 Location: WASHINGTON, DC, US Date Posted: 2025-07-29 Category: Information Technology Subcategory: Network Technician Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Intelligence

Senior Computer User Support Specialist

Cayuse Holdings, LLC

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w

Senior Computer User Support Specialist

Cayuse Holdings, LLC

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w

Senior Computer User Support Specialist

Cayuse Holdings, LLC

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w

Senior Computer User Support Specialist

Cayuse Holdings, LLC

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w

Infrastructure Support Specialist

Smart Synergies

Reston, Virginia, USA

Contract

The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: Responsible for servicing incident and request tasks for deployed infrastructure services to end-users including moves, adds and changes. Technical expertise will also include training, problem resolution, hardware, software, and operati

IT Support Specialist 3

Kratos Defense and Security Solutions, Inc.

Herndon, Virginia, USA

Full-time

Job Description Kratos is looking for an IT Support Specialist 3 onsite at their Herndon, Virginia location. Kratos Defense & Security Solutions, Inc. (NASDAQ:KTOS) develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises. At Kratos, we encourage an entrepreneurial spirit balanced with discipline. We work hard, and take care of our customers, employees and families. Recognized as

IT Support Specialist II

Mindlance

Washington, District of Columbia, USA

Contract

Title: IT Support Specialist II Duration: 12 Months Long Term Location: Washington, DC 20433 100% Onsite This team is responsible for enabling and delivering IT support to staff and providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including: IT support and troubleshooting of client s provisioned hardware, software, and applications.Client IT training and outreach; direct desk side and remote support.Virtual meeting support;

Journeyman: Computer Network Support Specialist

Infinite Dimensions

Lanham, Maryland, USA

Contract

We need following candidate: Title: Journeyman: Computer Network Support Specialist Location: Kearneysville, WV / Memphis, TN / Lanham, MD / Ogden, UT Duration: 5 years Educational Background: Associate s degree in computer science, Information Technology or related fieldCertifications: Network+ OR Cisco Certified Network Associate (CCNA) at a minimum. Additionally, ASWS Certified solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect

Cloud Support Specialist (UNITED STATES CITIZEN OR PERMANENT RESIDENT; ONSITE - BETHESDA, MD)

Soft Tech Consulting Inc

Bethesda, Maryland, USA

Full-time

MUST BE ABLE TO OBTAIN NIH SUITABILITY Soft Tech Consulting, Inc. is seeking a Cloud Support Specialist to support one of our clients in Bethesda, MD. We are looking for a bright, energetic, customer service oriented professional to join our team. The ideal candidate for this position will play a critical role in developing a cloud services delivery model for enterprise hosting and storage services, and will help to operate and maintain multiple cloud systems for the client. The designated can

Junior IT Operations Support Specialist

Hekima Business Solution

Washington, District of Columbia, USA

Full-time

Job details Hekima is a collaborative network of elite professionals established by IT veterans. Our goal is to bridge the gap between having a good job and a great career by providing opportunities that will help develop and refine the skills of the IT professionals within our network. We are actively seeking a Jr IT Operations Support Specialist who will exemplify Hekima s culture and mission. About the company At Hekima, we are guided by the conviction that the true measure of a company s st

Softeon WMS Support Specialist

CSI Consulting

Remote

Contract, Third Party

1005 Remote project Softeon WMS Support Specialist Roles and Responsibilities: Provide techno-functional support for Softeon WMS across multiple warehouse operations.Troubleshoot and resolve issues related to order management, picking, packing, and shipping processes.Collaborate with cross-functional teams including operations, IT, and business stakeholders to ensure smooth WMS operations.Lead and mentor a small team of support analysts or developers.Analyze and optimize warehouse processes to i

IT Support Specialist (TS/SCI w Poly)

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o

IT Support Specialist

Dunhill Professional Search

Remote

Full-time

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. Implements routine changes on production systems per direction and guidance from Adm

Test & Evaluation Engineering Support Specialist (CWL)

General Dynamics

Manassas, Virginia, USA

Full-time

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Must have experience with one of the following skills: the AN/BLQ-10, AN/BYG-1, Submarine Weapon Launchers, or AN/BQQ-10 systems. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibili

End User Support Specialist

DMI

Annapolis, Maryland, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Tier 2 Support Specialist - Junior

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Junior to provide essential IT support to the USDA Customer Experience Center (CEC). This role involves assisting end users with technical issues, managing service tickets, and ensuring timely and effective resolutions to maintain a seamless IT environment. The position is on-site, supporting USDA's commitment to high-quality, accessible IT services. Duties & Responsibilities Respond to end-user technical support request

Tier 2 Support Specialist - Mid

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Mid to provide in-depth technical support for the USDA Customer Experience Center (CEC). The role requires expertise in troubleshooting and resolving incidents, managing change requests and work orders, and supporting on-site and remote IT services. This role operates under general supervision to deliver consistent and high-quality support, maintaining USDA's IT standards and ensuring reliable, effective end-user service

Tier 3 Senior Support Specialist (Team Lead)

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 3 Senior Support Specialist (Team Lead) to provide expert IT support and team leadership for the USDA Customer Experience Center (CEC) Tier 3 end-user services. This role involves managing escalated support issues, guiding Tier 2 teams, and ensuring that all technical support aligns with USDA standards and service level agreements. The position is on-site at designated USDA facilities to support seamless and high-quality service delivery. Duti

Access Management Specialist

Tandym Tech

Vienna, Virginia, USA

Contract

Our Fortune 50 financial client is currently seeking an Access Management Specialist to join its User Management team in a contract capacity. This role supports effective provisioning, access management, and security oversight of user accounts across internal systems and applications. About the Opportunity: Hybrid: Preferred locations include Pensacola, FL; Vienna, VA; or Winchester, VA Schedule: Standard business hours (Monday-Friday) Role Type: Contract Setting: Enterprise IT/User Access Mana