•Hartford, Connecticut, USA
Tier 3 resource that can also go out in the field to assist members or triage on-site as needed. Job duties: 1.Network Availability and Functionality: Ensure continuous, uninterrupted availability and functionality of the network. Troubleshoot and resolve network-related problems, occasionally under extreme pressure. Perform optimizations including tuning, upgrading, troubleshooting, and capacity planning. 2.Installation and Maintenance: Perform installation, provisioning, and decommissioni