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Help Desk Analyst

Robert Half

•

Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T
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Posted 7 days ago | Updated 7 hours ago

Helpdesk Technician

TEKsystems c/o Allegis Group

•

Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 1 day ago | Updated 7 hours ago

Global IT Change Management / Compliance Management Analyst

iQuest Solutions Corp

•

Denver, Colorado, USA

Full-time, Third Party, Contract

Global IT Change Management / Compliance Management Analyst: Part of the Change & Compliance Management team with focus on the SAP, Oracle (HRMS/ERP), HFM, Kyriba, CPQ, Warehouse Maintenance Systems (WMS) and Business Intelligence (Cognos & ETL) activities. The role encompasses several responsibilities, including the following tasks related to Global ITGS Change Management and Compliance Management: Change Management / Compliance Management Oracle Application & Database 2+ years' experience S
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Posted 24 days ago | Updated 17 days ago

Onsite IT Support

Arcosa Lightweight

•

Tinton Falls, New Jersey, USA

Full-time

Arcosa Construction Products Group contains multiple business units that support three product segments in the Aggregates, Specialty Materials and Construction Site Support markets. Job Summary Arcosa Construction Products Group is seeking an Onsite IT Support Specialist, based out of our Tinton Falls, NJ regional office, to provide hands-on technical support for hardware, software, and network systems. This role supports multiple business units across three key product segments: Aggregates, S
Posted 49 days ago | Updated 10 hours ago

Helpdesk Technician

TEKsystems

•

Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 3 days ago

Customer Support Analyst

SAIC

•

Stafford, Virginia, USA

Full-time

Job ID: 2507799 Location: STAFFORD, VA, US Date Posted: 2025-08-05 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense
Posted 16 days ago | Updated 8 hours ago

Senior Technical Product Manager - ServiceNow

Apex Systems

•

Austin, Texas, USA

Full-time

Job#: 2084606 Job Description: Job Title: Senior Technical Product Manager - ServiceNowContract Duration: 12 months w/ extensionOnsite M-F 9-5 We are looking for a seasoned and driven Senior Technical Product Manager to join our Product Management team, responsible for the strategy, development, and ownership of Incident, Request, and Change Management within our ServiceNow platform. In this role, you will serve as both the Product and Process Owner, partnering with Infrastructure Operations, E
Easy Apply
Posted 22 hours ago | Updated 11 hours ago

IT Technician - Tier I

SNI Technology

•

Colorado Springs, Colorado, USA

Contract

Job Details SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented IT Technician - Tier I for an exciting, full-time, 4-month contract-to-hire position. Please note this is a fully onsite position and work from home/remote work options will not be provided. General Purpose Install, maintain, and repair customer approved hardware and software; provide first-level technical and troubleshooting assistance to customer incidents and requests, all in a manner that bui
Posted 6 days ago | Updated 8 hours ago

VDI System Engineer - TS/SCI w/Poly

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Operating Systems (OS), VMware, VMware VDI Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: VDI Systems Engineer Deliver simple solutions to complex problems as a VDI Systems Enginee
Posted 40 days ago | Updated 10 hours ago

Software Engineer 2

Costco Wholesale Corporation

•

Dallas, Texas, USA

Full-time

Software Engineer 3 (multiple positions) JOB DESCRIPTION: Design and develop software applications and programs that support Costco Logistics warehouses and Call Centers. Evaluate and address support problems reported by customers, team members, and suppliers. Prepare detailed specifications that support functional and technical requirements. Interact with other developers, operations, Product Owners, and Business Solutions Analysts to ensure that technical solutions support business needs. Cr
Posted 53 days ago | Updated 10 hours ago

IT Technician - Tier 1 (Windows 10/11 Consultant)

SNI Technology

•

Colorado Springs, Colorado, USA

Full-time

Job Details SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented IT Technician - Tier I for an exciting, full-time, 3-month (temporary) contract position. Please note this is a fully onsite position and work from home/remote work options will not be provided. General Purpose Install, maintain, and repair customer approved hardware and software; provide first-level technical and troubleshooting assistance to customer incidents and requests, all in a manner that
Posted 6 days ago | Updated 8 hours ago

Field Operations Manager (IT)

Maximus, Inc.

•

Camp Springs, Maryland, USA

Full-time

Description & Requirements Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms. The Field Operations Manager (IT) applies deep expertise in field deployments, IT infrastructure management, and hardware procu
Posted 53 days ago | Updated 2 hours ago

Desktop Support Technician

NuAxis LLC

•

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We are currently seeking a Desktop Support Technician for a full time position. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This is an Enterprise Operations Support role, as suc
Posted 9 hours ago

Desktop Support Technician

NuAxis LLC

•

Denver, Colorado, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We are currently seeking a Desktop Support Technician for a full time position. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This is an Enterprise Operations Support role, as suc
Posted 9 hours ago

Application System Analyst Ii-Converge Information Services

Christus Health

•

San Antonio, Texas, USA

Full-time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issu
Posted 2 days ago | Updated 18 hours ago

Application System Analyst Ii-Converge Information Services

Christus Health

•

Tyler, Texas, USA

Full-time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issu
Posted 2 days ago | Updated 18 hours ago

Connected Drive - Technical Support Specialist (TSS)

Bosch

•

Fort Lauderdale, Florida, USA

Full-time

Company Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. More information is available at ;br> Company benefits are eligible from Day 1 of employment, includes but not limited to the following: Health and Wellness: Medical, Dental, Vision, Health Savings Account, Flexible Spending Accounts, TelemedicineTime off: PTO, PAA (sick), paid company holidaysRetirement: 401k and Roth IRA with company matchCompan
Posted 60+ days ago | Updated 10 hours ago

F-35 Network Engineer | Active Secret clearance

General Dynamics

•

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Cisco Technologies, LAN WAN, Microsoft Azure, Network Engineering Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Senior Network Engineer with GDIT. A career in enterprise IT mean
Posted 2 days ago | Updated 10 hours ago

Premium Support Engineer II

Landis Gyr

•

Kirkland, Washington, USA

Full-time

At Landis+Gyr, we don't just manage energy-we lead the transformation toward a smarter and more sustainable energy future. With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics. Today, our global team of about 6,300 professionals is shaping the digital energy era-developing innovative technol
Posted 12 days ago | Updated 10 hours ago

Senior Systems Administrator (Australia) - TS/SCI with Polygraph

General Dynamics Information Technology

•

Independence, Kansas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Linux, System Administration, Windows Applications Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: General Dynamics Information Technology (GDIT) is seeking an IT Engineer with M
Posted 7 days ago | Updated 21 hours ago