service desk Jobs

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Service Desk / Client Support - IT Service Desk AssociateJob Title - Service Desk / Client Support - IT Service Desk Associate

American National Insurance CompanyCompany Name - American National Insurance Company

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Galveston, Texas, USA

Full-time

Join Our Team as a Service Desk Associate! Are you passionate about technology and eager to help others? Do you thrive in a collaborative environment and enjoy solving problems? If so, we have the perfect opportunity for you! Position: Service Desk Associate Locations: Galveston, TX and Springfield, MO Company: American National About the Role: As a Service Desk Associate, you will be the first point of contact for agents, employees, and customers seeking technical support. You'll provide essent

Service Desk Technician 1.0Job Title - Service Desk Technician 1.0

GovCIOCompany Name - GovCIO

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Kiln, Mississippi, USA

Full-time

Overview GovCIO is currently hiring for a Service Desk Technician to provide call center report for our federal customer . This position is located in Kiln, MS and will be a hybrid position. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service levels are achieved. The hours of operations are 24 hrs./7 days a week. Shift Flexibility is a must. The qualified candidate will perform the following: Responds

Service Desk - WeekendJob Title - Service Desk - Weekend

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Auburn, Washington, USA

Full-time

Description Service Desk Technician Shift Options are: Wednesday - Sunday 2:00p - 10:30p or Thursday - Monday 2:00p- 10:30p; or This is an onsite position. The Service Desk Specialist is a vital part of the contact between customers and Information Services exemplifying a professional demeanor and quality customer service in a 7 by 24 environment. This position is providing hardware/software/network support to the customer primarily via (but not limited to) the phone. Solving technology opera

Service Desk AnalystJob Title - Service Desk Analyst

Electronic Consulting Services, Inc (ECS Federal)Company Name - Electronic Consulting Services, Inc (ECS Federal)

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Washington, District of Columbia, USA

Full-time

Job Description ECS is seeking a Service Desk Analyst to work in our Washington, DC office. Provide Tier 2-3 support to users across a large enterprise Deploy software through various means to different networks Work with several other teams daily Manage, process, and resolve tickets through the Service Manager ticketing system Provide reports to leadership Update software packages Author, collaborate on, and maintain project and system documentation Provide occasional after-hours support for hi

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystemsCompany Name - TEKsystems

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Remote or New Haven, Connecticut, USA

Full-time

Position Overview In this role, you will provide Tier 1 and Tier 2 support across various platforms, assisting end-users in troubleshooting hardware, software, and network-related issues. You will work in a fast-paced environment supporting 10,000-20,000 end users. Key Responsibilities 80-100% phone support, troubleshooting IT-related issues across Windows, Mac, and Linux environments.Provide technical support for business applications, including HR systems, procurement tools, and various ent

Service DeskJob Title - Service Desk

Capgemini America, Inc.Company Name - Capgemini America, Inc.

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Columbia, South Carolina, USA

Full-time

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of thei

Service Desk Technician IJob Title - Service Desk Technician I

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Green Bay, Wisconsin, USA

Full-time

TEKsystems is seeking a Service Desk Technician I to join our team in Green Bay, WI. This role involves handling tickets and providing exceptional support across various IT functions. Key Responsibilities: End Point Support: Provide hardware and Windows 10 support.Application Support: Assist with Microsoft Office and other applications.Conference Room Support: Address UC and telephony issues.On-boarding/Off-boarding: Manage the process for new hires and departures. Essential Duties: Deliver worl

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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New Haven, Connecticut, USA

Full-time

Service Desk Technician IJob Title - Service Desk Technician I

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Green Bay, Wisconsin, USA

Full-time

Job Opportunity: Service Desk Technician II We're partnering with a client who is seeking a skilled and customer-focused Service Desk Technician II to join their IT support team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving technical challenges, and is passionate about delivering exceptional service. As a Service Desk Technician II, you'll handle escalated tickets from the Level I triage team and provide hands-on support across a variety of technical are

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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St. Cloud, Minnesota, USA

Full-time

Description The primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team members, as necessary. This position is expected to follow up with end users appropriately throughout the communication and resolution process. Ca

Service Desk PersonnelJob Title - Service Desk Personnel

Robert HalfCompany Name - Robert Half

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Cookeville, Tennessee, USA

Contract

Description Robert Half is looking for a dedicated Service Desk Personnel to support a government-based client and external help desk operations. This role requires a strong focus on resolving system issues, managing change requests, and ensuring efficient ticket processing and communication. As a Long-term Contract position, it offers the opportunity to work both onsite in Cookeville, Tennessee, and potentially remotely after successful training and demonstrated proficiency. Responsibilities:

Service Desk ManagerJob Title - Service Desk Manager

LMI Government Consulting (Logistics Management InCompany Name - LMI Government Consulting (Logistics Management In

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Tysons, Virginia, USA

Contract

Overview The Service Desk Manager is responsible for leading and managing a technical support team that delivers exceptional IT support to users across the organization. This position requires a combination of strong technical expertise, leadership skills, and customer service orientation to ensure timely resolution of IT issues and maintain high service quality. The role involves overseeing daily operations, mentoring staff, implementing processes, and driving continual service improvement ini

Service Desk Administrator/Field Technician- BilingualJob Title - Service Desk Administrator/Field Technician- Bilingual

Veterans Enterprise Technology SolutionsCompany Name - Veterans Enterprise Technology Solutions

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New York, New York, USA

Full-time

Staffing Pros, a division of VETS Inc., is recruiting for a full-time Service Desk Administrator/Field Technician in New York City, NY. The selected candidate must be bilingual in English and Spanish. ResponsibilitiesService Desk Administrator Responsibilities: Classify and triage escalated incidents, problems, and complex requests.Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible.Troubleshoot and resolve problems reported by two or more users as qu

Service Desk Support Level IIJob Title - Service Desk Support Level II

H & R Computer Consulting ServicesCompany Name - H & R Computer Consulting Services

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Falmouth, Massachusetts, USA

Full-time

Job Title: Service Desk Support Level IILocation: Woods Hole, MA On-SiteClearance Required: Public Trust EligibleSalary Range: $65K-$68K Application Deadline: June 30, 2025 To apply, please follow these steps: Visit .Select the position you are interested in.Review the job details, then click Apply Now.Complete and submit your application.DescriptionIBSS is seeking a Full Time IT Service Desk Support Specialist to provide technical support to tele-working and remote Northeast Fisheries Science

Service Desk ManagerJob Title - Service Desk Manager

Maximus, Inc.Company Name - Maximus, Inc.

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Columbus, Mississippi, USA

Full-time

Description & Requirements Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms. The Service Desk Manager possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans an

Intermediate (5-7+yrs) Workplace Service Desk AnalystJob Title - Intermediate (5-7+yrs) Workplace Service Desk Analyst

Peoplelink LLC dba TeamSoftCompany Name - Peoplelink LLC dba TeamSoft

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Cincinnati, Ohio, USA

Contract

Intermediate (5-7+yrs) Workplace Service Desk Analyst Location: Cincinnati, OH Duration: CONTRACT TO HIRE. Contract for at least 3 months possibly more prior to becoming an FTE. Onsite 5 days a week until they truly get up to speed. After they can potentially work remote for one day a week taking turns with team. REQUIRED SKILLS 5-7+yrs of the following: Cisco Call ManagerWorking with multiple telecom/IT vendorsProvision and manage cloud-based calling and tracing out analog linesPunch down use

Service Desk Supervisor - Indianapolis, IN - HybridJob Title - Service Desk Supervisor - Indianapolis, IN - Hybrid

Gainwell Technologies LLCCompany Name - Gainwell Technologies LLC

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Indianapolis, Indiana, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The position is responsible for the goals defined above and will report directly to the Account Delivery Manager (ADM). The Ser

Service Desk AnalystJob Title - Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Radford, Virginia, USA

Full-time

Job#: 2073000 Job Description: Service Desk Analyst needed onsite in the Radford, VA area Location: Radford, VA Pay: $25/hr.+ Shift: 3rd shift (11 PM - 7 AM) Contract: 24 months Qualifications: Degree or Sec+ or ITIL certification (degree preferred)Previous military experience would be a plus Responsibilities: Field user communication, create and document tickets, troubleshoot, and escalate issues.Provide initial support and analysis, monitor and track incidents, and communicate progress.Co

Service Desk TechnicianJob Title - Service Desk Technician

Electronic Consulting Services, Inc (ECS Federal)Company Name - Electronic Consulting Services, Inc (ECS Federal)

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Albuquerque, New Mexico, USA

Full-time

Job Description ECS is seeking a Service Desk Technician to work in our Albuquerque, NM office. ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law._ ECS is a leading mid-sized provider of technology