service desk Jobs

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Service Desk Lead

GovCIO

District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for a Service Desk Lead to support our U Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities Confers with staff, users, and management to establish requirements for new systems or modifications Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications Answers questions or resolves c

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming

Service Desk Technician

TEKsystems c/o Allegis Group

Louisville, Kentucky, USA

Full-time

Overview: We're seeking a Service Desk Technician to provide hands-on assistance for hardware and service desk operations focused on interactive racing kiosks. This role involves active troubleshooting, high-level support, and a strong customer service mindset. Key Responsibilities: Maintain and support kiosk hardware in live racing environmentsProvide front-line help desk and service desk assistanceTroubleshoot technical issues swiftly and effectivelyDeliver high-quality support to end users a

FW IT Service Desk Analyst II (Monday - Friday, 9:30 a.m. - 5:30 p.m.)

Kirkland & Ellis LLP

Chicago, Illinois, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Service Desk Technician

GovCIO

District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for a Service Desk Technician to support our U Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities Confers with staff, users, and management to establish requirements for new systems or modifications Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications Answers questions or reso

Sr. Service Desk Engineer - (Port St Lucie, FL)

VITAS Healthcare Corporation

Port St. Lucie, Florida, USA

Full-time

Job Description Ensure all incidents, requests, changes etc. are fully managed and documented in a timely manner Orient new hires with relevant IT processes Effectively communicate to user community, IT team and relevant leadership Regularly interface with local business leadership and IT Leadership to ensure proper alignment Travel to related locations as needed to provide in-person support Maintain adequate daily backups of local File Server Maintain audio and video conferencing capabilities a

FW IT Service Desk Analyst II (Wednesday - Sunday, 4:00 p.m. - 12:00 a.m.)

Kirkland & Ellis LLP

Chicago, Illinois, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Service Desk Analyst

TEKsystems c/o Allegis Group

Oshkosh, Wisconsin, USA

Full-time

Join Our Team as a Service Desk Analyst I - First Shift or Afternoon Shift! Are you ready to launch your IT career with a company that values growth, learning, and innovation? We're looking for enthusiastic, tech-savvy individuals to join our onsite Service Desk team and be the first line of support for our internal users. This is your chance to gain hands-on experience in a dynamic enterprise environment! Shift Options: First Shift: Monday-Friday, 7:30 AM - 4:30 PMAfternoon Shift: Monday-Fri

IT Service Desk Analyst

TEKsystems

Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel

Service Manager - Service Desk

Zensar Technologies Inc.

Dallas, Texas, USA

Full-time

Service Manager Service Desk Dallas, TX (Onsite) Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Zensar is offering an excellent opportunity for a Service Manager to advance your career and achieve your goals. Their amazing benefits include a competitive salary, strong benefits package, and a friendly work environment

Service Desk Hardware Technician

SAIC

Colorado Springs, Colorado, USA

Full-time

Job ID: 2508246 Location: COLORADO SPRINGS, CO, US Date Posted: 2025-08-04 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description We are seeking a Service Desk Hardware Technician to support our NORAD/NITES program. This is an onsite position in Colorado Springs with an active Secret clearance as a requirement.

Service Desk Analyst

TEKsystems

Remote or Kansas City, Missouri, USA

Full-time

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motiva

Service Desk Contractor

Judge Group, Inc.

Cincinnati, Ohio, USA

Contract

Location: Cincinnati, OH Salary: $20.00 USD Hourly - $25.00 USD Hourly Description: Minimum Qualifications: 3+ years of experience in Help Desk or technical support within a fast-paced enterprise environment. Strong understanding of computer hardware, software, and operating systems. Proven ability to troubleshoot and resolve technical issues independently. Excellent problem-solving, logical reasoning, and analytical skills. Experience with Help Desk ticketing systems and customer suppor

Technology & Engineering Fellow , IT Service Desk

Metropolitan Transportation Authority

New York, New York, USA

Full-time

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel

Service Desk Analyst

TEKsystems

Remote or Chicago, Illinois, USA

Full-time

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motiva

IT Service Desk Clinical

JConnect Inc

Salt Lake City, Utah, USA

Full-time

Strong problem-solving and troubleshooting skills - Ability to identify and triage issues related to the Epic system, and if required resolve them. Excellent communication and interpersonal skills: Ability to collaborate with diverse teams and effectively communicate technical information. Experience in Service Desk ITIL practices and working knowledge on ServiceNow ITSM tool Understanding of EPIC EHR system preferable, not necessary - Knowledge of specific modules relevant to the role (e.g.,

IT Service Desk Specialist

Advantage Technical

Waltham, Massachusetts, USA

Full-time

IT Service Desk Specialist Location: Waltham, MA (onsite) Duration: 6+ month contract Rate: $35-38 an hour W2 Description: Service Desk Analyst with strong system administration, PC technician and problem-solving skills to serve as a key member of our IT team providing technical support. Provide quick and effective assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance Listen attentively to customer

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Trenton, South Carolina, USA

Full-time

Description: We are seeking a customer-focused and technically skilled Tier 1 Helpdesk Technician to provide first-level support for end-users in a fast-paced, performance-driven environment. The ideal candidate will have a strong foundation in IT support, excellent communication skills, and a proactive approach to problem-solving. Key Responsibilities: Provide technical support for Microsoft Windows 10/11 operating systems, Office 365 applications, network printing, and Active Directory service

Service Desk Analyst

TEKsystems c/o Allegis Group

Kansas City, Missouri, USA

Full-time

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motiva