Woonsocket, Rhode Island
•
6d ago
Job Title: Service Desk Analyst Location: Woonsocket, RI (Onsite) Duration: 6+ Months Contract Job Descriptions: Respond to tech inquiries via email, through online chats, over the phone, or in person. Inform customers about IT products and services.Walk customers step-by-step through the problem-solving process.Help with troubleshooting hardware and software.Follow up with customers to ensure satisfactory service.Communicate customer feedback to the appropriate internal team members.Skills and
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Depends on Experience