service desk Jobs

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Service Desk Tech L2

Ledgent Technology

Huntington Beach, California, USA

Contract

-100% onsite in Huntington Beach, CA -Contract-to-hire -$29-35.00 per hour (based on experience) -Service Desk Tech Level 2 Partnered with a Managed Service Provider who is big in building a strong company culture with mission, purpose and value. Looking for a competent Service Desk Technician II to provide fast and useful technical assistance on computer systems. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the proble

Service Desk Analyst

Phoenix Technology Partners, LLC

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Technician

AAC Inc

Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk Technician II (Secret Clearance)

Red River Technology LLC

Lexington, Massachusetts, USA

Full-time

Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! This position will work onsite with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from other team members. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification, and resolution activities, a

Service Desk, Desk Side Support Agent

Navigant Consulting

McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Service Desk/NOC Specialist

AAC Inc

Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Senior Service Desk Administrator

Modern Technology Solutions

Alexandria, Virginia, USA

Full-time

Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Senior Service Desk Adminsitrator in Alexandria, VA. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.

ASG Service Desk Analyst

SHI International Corporation

Remote

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl

Mid-level Cyber Incident Management/Service Desk Analyst

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

IT Service Desk Manager

Vanguard

Wayne, Pennsylvania, USA

Full-time

We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our employees. As an IT Desktop Support Manager at Vanguard, you will be responsible for overseeing the day-to-day operations of our desktop support team, ensuring timely and effective resolution of technical issues, and driving continuous improvement in our processes and services. **This On-Site Role (in-office Mon-Fri) is based in Wayne, PA**

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk Front Line Support Agent

Navigant Consulting

Tampa, Florida, USA

Full-time

Job Family : User Support Travel Required : None Clearance Required : None What You Will Do : Guidehouse is looking for an IT professional providing technical support in a fast-paced, service-oriented environment. As part of the Guidehouse Service Desk team, this individual will work closely with other IT professionals to resolve technical issues and provide essential services to Guidehouse employees working in over 60 offices and remotely around the globe. The role will include troubleshootin

Senior IT Service Desk Specialist

Randstad Digital

Minneapolis, Minnesota, USA

Full-time

job summary: How Will You Make a Difference? Answer IT Service Desk calls and emails, providing solutions and/or escalating requests and problems to designated second level responders. Act as a point of escalation and support for other members of the Service Desk for advanced technical issues and requests. Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out. Monitor and process the

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

Service Desk Technician - Tier 3

Motion Recruitment Partners, LLC

Irving, Texas, USA

Full-time

Our client, a local financial tech company, is looking to grow their Service Desk team. This is a client that has been a staple within the Fort Worth/Dallas community, offer mortgage, car, and same-day loans. Right now, they are looking for a Service Desk Tech who is skilled with Windows based technologies. You'll be helping with Tier 3 support - username and password build out, helping with imaging, provisioning of equipment, and hardware/software installations and deployments. Tech wise, you'l

Service Desk Agent

Peraton

Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk Support Specialist

Prudent Technologies and Consulting

Dallas, Texas, USA

Full-time

Service Desk Support Specialist - MSP Support Engineer Dallas TX 75244 6 months Contract to Hire Must be client facing, with good comm. Skills. In this role, you will be responsible for providing onsite and remote advanced technical support to our clients, troubleshooting complex IT issues, and ensuring the smooth operation of their IT infrastructure. You will leverage your expertise in Microsoft and Fortinet technologies to diagnose, resolve, and escalate IT problems, working collaboratively

Service Desk Engineer

Alleare Consulting

Irving, Texas, USA

Contract

Service Desk Engineer 6+ Month Contract Irving, TX We have an exciting new job opening for a Level 2 Service Desk Engineer. This individual will work on-site at our global client s North American headquarters in Irving, Texas. Under the guidance and direction of the IT Service Desk Manager, this position will be responsible for providing both level 1 and level 2 phone support solving technical problems that arise within our user community. RESPONSIBILITIES Provides primary 1st tier phone suppo

System Administrator - Service Desk

Apex Systems

Charlotte, North Carolina, USA

Full-time

Job#: 2030802 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: System Administrator Location: 100% remote, need to be able to work EST Duration: 2 month contract - potential for conversion Pay Rate Range: $50+/hr W2 Requirements:Azure Virtual Desktop DaaSOS Management (Windows or Mac

Service Desk Agent

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client in Los Angeles, CA that is seeking a Service Desk Agent. Responsibilities: * Responsible for supporting the end user community at hospitals and clinic locations * Provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology * End user support * Quickly analyze & diagnose application/system issue