service desk Jobs

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Service Desk Analyst

Phoenix Technology Partners, LLC

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk I

Apex Systems

Vienna, Virginia, USA

Full-time

Job#: 2070498 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

IT Service Desk Analyst

SAIC

Norfolk, Virginia, USA

Full-time

Job ID: 2407381 Location: NORFOLK, VA, US Date Posted: 2024-05-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This p

Service Desk Analyst II (Remote)

Milliman IntelliScript

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Service Desk Analyst II (Remote)

Milliman IntelliScript

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Systems Administrator / Service Desk

Jacobs

Columbia, Maryland, USA

Full-time

Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Systems Administrator / Service Desk to join our team of passionate individuals in Columbia, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security and intelligence mission. Your Impact: Come be a part of an exciting and ever-changing program that provides a comprehensive range of state-of-the-

IT Service Desk Specialist II

American Systems Corporation

San Diego, California, USA

Full-time

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities As an IT Service Desk Specialist you will have the opportunity to do the following: Deliver exceptional assistance and expert advice to end users who encounter issues with hardware, software, and systems. Diagno

Managed IT Service Desk Technician

RSM US LLP

Oregon, USA

Full-time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere

Linux System Administrator (Service Desk)

General Dynamics

Schriever, Louisiana, USA

Full-time

Basic Qualifications Education Requirements: Bachelor's degree in a specialized area; or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. Clearance Requirements: Department of Defense TS/SCI security clearance with ability to obtain a Polygraph is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of w

Technical Support Specialist II - FT - Days - IT Service Desk Support

DHR Health

Edinburg, Texas, USA

Full-time

DHR Health - US:TX:Edinburg - Days Summary: FLSA STATUS: Exempt Non-Exempt MISSION STATEMENT: Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time. VISION: Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence. POSITION SUMMARY: The Technical

Technical Support Specialist I - FT - Days -IT Service Desk Support

DHR Health

Edinburg, Texas, USA

Full-time

DHR Health - US:TX:Edinburg - Days Summary: FLSA STATUS: Exempt Non-Exempt MISSION STATEMENT: Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time. VISION: Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence. POSITION SUMMARY: The Tier I Te

Senior IT Service Desk Engineer

Coinbase

Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLC

Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

Help Desk III

MARS IT

Madison, Wisconsin, USA

Contract, Third Party

Job ID: 145054 Department: Department of Transportation (DOT-DBM) Location: Madison, WI Duration: 12+ Months Contract (with option to renew) Note: Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy. Top Required Skills & Years of Experience: Service Desk & IT/Desktop Support (2-5+ years of relevant experience)Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)Strong communicati

Desktop Support PPD L2 Position in Boise ID - Night Shift

Vailexa Technology LLC

Boise, Idaho, USA

Contract

Job Title: Desktop Support PPD Level 2 Location: Boise, ID (5 Days Onsite) - Night Shift Job Type: ContractKey responsibilities: Manage user incidents routed from the Service Desk, or escalate where appropriate, ensuring high quality support and timely responseProvide an efficient and effective support service to on site and remote usersLoad and install preconfigured images on PCs and troubleshoot failuresDeploying desktops and laptops, monitors and other equipment and software to end users at C

Help Desk Analyst/Desktop engineer (773261)//In-person interview

Key Business Solutions, Inc.

Columbus, Ohio, USA

Contract, Third Party

Help Desk Analyst/Desktop engineer (773261)//In-person interview On Site Position; 3-month contract with the possibility of extension Columbus, OH Required: Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment. Candidates must provide relevant professional references Required / Desired Amount of Experience Focused, h

Field Engineer 3

DCM Infotech Limited

Tarrytown, New York, USA

Contract

As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.This is a journeyman position for the typical desk side support technician.You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.You will al