service desk Jobs

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Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi

Service Desk Agent (Active Directory, Technical Support)

Apidel Technologies

Los Angeles, California, USA

Contract

Service Desk Agent Work location: Los Angeles, CA 90032 24/7 support required (potential for morning, mid, or overnight work) Summary: Service Desk Agent is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology. High School Diploma is required. Minimum Exper

Service Desk Analyst

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel

IT Service Desk, Desktop Support Technician / Analyst

Intelliswift Software Inc

Burbank, California, USA

Contract

IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a contract position. This position pays up to $25 W-2. What you will be doing: - Remote, helpdesk and desktop support for all issues hardware, software, application, and imaging - Remote, helpdesk support through VPN - Supporting Windows 10 and O365 environment - PC Imaging using SCCM - Support using Active Directory Azu

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk Technician - Bilingual Dutch/English

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

IT Service Desk / Technical Support

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Duties: ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize us

Service Desk Level 1

Kforce Technology Staffing

Remote or Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Level 1 in Orlando, FL to join them on a temporary contract basis for 5 months. The selected candidate will commence their duties on May 6th, working remotely from Monday to Friday, 9 am to 6 pm. We require someone who can seamlessly integrate into our team and provide exemplary service to our clients. Details: * Start Date: May 6th * Work Schedule: Monday to Friday, 9 am to 6 pm (100% remote) REQUIREMENTS: We are specificall

Service Desk Analyst

Kollasoft Inc.

Phoenix, Arizona, USA

Contract

Service Desk Analyst with the State of AZ (Locals to AZ only) This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included)regarding clients, personal computers, personal computer peripherals, printers, telephone services, cellular services, Active Directory assistance, Google account assistance, VPN account assistance, and st

AV Service Desk Coordinator

Superior Communication Services

Framingham, Massachusetts, USA

Full-time

AV Service Desk Coordinator (Framingham, MA) Are you an experienced AV field technician with strong computer and customer service skills, in search of a new opportunity? Superior Communication Services (SCS) is hiring an AV Service Desk Coordinator to oversee the fulfillment of AV and low-voltage service requests in commercial environments across the U.S. The ideal candidate has experience with the installation and deployment of AV systems and is organized, self-sufficient, and personable. Respo

AMER East Central Service Desk Manager

Stripe

Remote or New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for

L2 Helpdesk/ Service Desk Support Engineer

Alchemy Software Solutions LLC

San Antonio, Texas, USA

Contract, Third Party

Alchemy Software Solutions, a worldwide talent management company we help firms match the appropriate talent with the right employment openings. With a strong emphasis on developing long-term connections with both clients and candidates, our goal is to provide a smooth recruitment process that corresponds with your needs and beliefs. Role: L2 Helpdesk/ Service Desk Support Engineer Location: San Antonio, TX 100% Onsite Duration: Long term Contract Job Description: We Need Resource Who Has Strong

IT Service Desk Manager

Prosum

Los Angeles, California, USA

Full-time

The Service Desk Manager will be responsible for overseeing all related operations of the support center, servicing all internal and external customers of the Hospital and Clinics. The Service Desk provides a centralized resource to answer questions, troubleshoot problems, and facilitate solutions to known issues. Methods of contacting the Service Desk include inbound phone calls, ITSM service portal, emails, and Now Virtual Agent. In collaboration with the Service Desk supervisors, the manager

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Service Desk Analyst FL Law Enforcement - Patrol Radios

IT Resources Corp

Land O' Lakes, Florida, USA

Part-time

Shift: 8am-5pm Mon-Fri Location: Land O Lakes, FL Education: In process of getting their Computer Science degree Experience: * Desire to get some valuable experience in an IT related role * Stable previous FT/PT employment Must be able to pass a level 2 FLE background Role: The job is responsible for working as a part of a service desk team. This role is responsible for working at the fleet location in Land O lakes for installing and solutioning hand held and in car radios.

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

IT Service Desk Technician

Apex Systems

Milwaukee, Wisconsin, USA

Full-time

Job#: 1364456 Job Description: Our great client in Downtown Milwaukee has an immediate opening for a Service Desk Technician. If you are interested please apply with resume to . Communicates highly effectively with the end user community, establishes rapport and troubleshoots their issues as needed. Ability to quickly understand and offer suggestions on established procedures. Identifies recurring problems and suggests solutions. Able to quickly become familiar with the environment and organizat