service desk Jobs in summit, nj

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Service Desk Lead

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metrics
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Posted 33 days ago | Updated 4 days ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description Candidates must have a great combination of excellent customer service and strong technical troubleshooting. Candidates must have strong experience supporting Windows, Active Directory, MS Office, mobile devices, Citrix, and VPN issues. Any legal experience or experience supporting a document management system is a big plus. Candidates should have experience taking the initial call from end users (when the end user is most irritated). The first 5-6 months you will be onsite every day
Posted 4 days ago | Updated 6 hours ago

Service Desk Analyst

Trigyn Technologies, Inc.

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New York, New York, USA

Third Party, Contract

Trigyn's direct government client has an immediate need for a Service Desk Analyst in Manhattan, NY. The details of the opportunity are below. Description: Service Desk Analyst provide technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL based ITSM processes. Daily Tasks: ? Provide comprehensive IT technical support to user. ? Maintain accurate call information in system ? Escalate more comple
Posted 10 days ago | Updated 6 hours ago

Senior Service Desk Technician -100% Onsite - Permanent Residents Only

Stone Search

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Jersey City, New Jersey, USA

Full-time

The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities Advanced Technical SupportTroubleshoot and resolve complex hardware,
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Posted 60+ days ago | Updated 9 days ago

Part-Time Service Desk Analyst

Kforce Technology Staffing

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Remote or Leawood, Kansas, USA

Contract

RESPONSIBILITIES: Kforce is looking for a Service Desk Analyst for a part-time, fully onsite, contract opportunity with an organization in the Leawood, KS area. The ideal candidate will provide Tier 1 support, assist with password resets, roll out PCs, and perform basic Active Directory tasks. This role requires excellent troubleshooting skills and the ability to communicate effectively with stakeholders at all levels. Responsibilities: * Service Desk Analyst will perform password resets and as
Posted 5 days ago | Updated 1 day ago

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Full-time

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl
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Posted 12 days ago | Updated 3 days ago

Americas East/Central Service Desk Manager

Stripe

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New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most impor
Posted 60+ days ago | Updated 9 hours ago

College Aide- Help Desk Technician

City of New York

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New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD IT-Operations is seeking a College Aide to perform the below duties: - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and soft
Posted 21 days ago | Updated 9 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni
Posted 5 days ago | Updated 6 hours ago

Help Desk Analyst/ Trainer

Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 17 days ago | Updated 6 hours ago

Junior .Net Developer

City of New York

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New York, New York, USA

Full-time

Company Description Job Description Note: This position is open only to current employees of the City of New York serving in a permanent (not provisional) civil service titles of either Computer Associate (Software) or Computer Programmer Analyst. Please clearly indicate your permanent civil service title on your resume and cover letter. The New York City Comptroller's Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strength
Posted 5 days ago | Updated 9 hours ago

Senior IT Engineer (Business Applications)

Headway

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New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 9 days ago | Updated 9 hours ago

IT Support Specialist

Headway

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New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 9 days ago | Updated 9 hours ago

Sr. Engineer, Engineering Tools and Support

Lucid Group, Inc.

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Newark, New Jersey, USA

Full-time

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and en
Posted 32 days ago | Updated 9 hours ago

Helpdesk Service Specialist

ITC Infotech (USA), Inc

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Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol
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Posted 4 days ago | Updated 4 days ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 2 days ago | Updated 9 hours ago

Solutioning and Insights Architect, Application Managed Services- Sr. Manager

PricewaterhouseCoopers LLP

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New York, New York, USA

Full-time

Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Manager Job Description & Summary At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver hig
Posted 51 days ago | Updated 9 hours ago

Deputy Chief Technology Officer (DCTO)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description Please Note: This position is open only to internal candidates serving at the NYC Comptroller's Office in a permanent (not provisional) civil service title of either Computer Systems Manager or Computer Operations Manager. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE on your resume and cover letter. The New York City Comptroller's Office works to promote the financial health, integrity, and effectiv
Posted 20 days ago | Updated 9 hours ago

TSD Project Manager I (Team Lead) w/ACE Experience | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 6 days ago

IT Sourcing/Procurement Solution Consultant - Remote

Benchmark IT- Technology Talent

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Remote

Contract

Our direct client is actively seeking a IT Sourcing Solution Consultant to join their team for an immediate project. You'll work remotely with a focused team of procurement professionals helping clients optimize their infrastructure and overall IT spend. Enjoy the freedom to lead initiatives while collaborating with top industry experts. Responsibilities:Contribute to high-impact projects that deliver measurable business value to clients.Provide strategic guidance on IT strategy, digital transfo
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Posted 60+ days ago | Updated 3 days ago