service desk Jobs in summit, nj

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Service Desk Administrator/Field Technician- Bilingual

Veterans Enterprise Technology Solutions

•

New York, New York, USA

Full-time

Staffing Pros, a division of VETS Inc., is recruiting for a full-time Service Desk Administrator/Field Technician in New York City, NY. The selected candidate must be bilingual in English and Spanish. ResponsibilitiesService Desk Administrator Responsibilities: Classify and triage escalated incidents, problems, and complex requests.Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible.Troubleshoot and resolve problems reported by two or more users as qu
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Posted 25 days ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer ser
Posted 2 days ago | Updated 10 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 5 days ago | Updated 21 hours ago

Service Desk Lead

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metri
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Posted 60+ days ago | Updated 26 days ago

Service Desk Support

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Position: Service Desk Support Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / FTE Job Description Service Desk support (or service desk analyst/technician) is typically the first point of contact for end users seeking IT help.Acting as the initial contact for user incidents and service requests, via phone, email, chat, or self-service portal.Logging, categorizing, and prioritizing tickets based on urgency and impact.Troubleshooting and resolving common technical issues; escalating co
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Posted 33 days ago | Updated 19 days ago

Service Desk Analyst

ITC Infotech (USA), Inc

•

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 13 hours ago | Updated 13 hours ago

Service Desk Analyst

TEKsystems

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Remote or Maryland, USA

Full-time

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working kno
Posted 2 days ago | Updated 10 hours ago

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

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Remote or Los Angeles, California, USA

Third Party, Contract

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi
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Posted 14 days ago | Updated 2 hours ago

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti
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Posted 60+ days ago | Updated 10 days ago

IT Service Desk Engineer

Coinbase

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New York, New York, USA

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 11 days ago | Updated 1 hour ago

MANAGER, SERVICE DESK

University of Washington

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Seattle, Washington, USA

Full-time

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Manager, Service Desk. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW)
Posted 16 days ago | Updated 1 hour ago

Service Desk Technician

TEKsystems

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Remote or New Haven, Connecticut, USA

Full-time

Position Overview In this role, you will provide Tier 1 and Tier 2 support across various platforms, assisting end-users in troubleshooting hardware, software, and network-related issues. You will work in a fast-paced environment supporting 10,000-20,000 end users. Key Responsibilities 80-100% phone support, troubleshooting IT-related issues across Windows, Mac, and Linux environments.Provide technical support for business applications, including HR systems, procurement tools, and various ent
Posted 4 days ago | Updated 6 hours ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 7 days ago

Senior Service Desk Technician - onsite, no Remote

Marlabs LLC

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New York, New York, USA

Contract, Third Party

Please email me your resumes @ ()or call me on my cell . Job Title: Senior Service Desk Technician Location: NYC, NY Duration: 6-12 months Job Description: Mandatory Skills: Systems/Apps administration including installation/upgrade of software s, account management, access control, building workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support. ITSM /INTUNE / Cisco phone systems. Must have deep understanding of windows operating
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Posted 60+ days ago | Updated 6 days ago

Support Analyst

Phoenix Technology Partners, LLC

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New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 7 days ago | Updated 21 hours ago

End User Trade Floor Support Analyst

Mitchell Martin, Inc.

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New York, New York, USA

Full-time, Contract

Title: End User Trade Floor Support AnalystLocation: North America (Onsite) Employment Type: ContractCompensation Pay Range:$77000-$130000/YrsDescription * Provide IT support for business users in North America. * Support trading technology used by various trading and banking businesses. * Lead and communicate effectively within the team and across peer units. * Engage in strategic initiatives and platform enhancements. * Ensure service objectives are achieved through various communication tools
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Posted 15 hours ago | Updated 8 hours ago

College Aide- Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Support and set up audio/visual equipme
Posted 5 days ago | Updated 1 hour ago

IT Service Operations Engineer/IT Support Analyst

Irvine Technology Corporation (ITC)

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New York, New York, USA

Contract

Our client is seeking a proactive and service-oriented IT Support Analyst to join their team and play a key role in ensuring smooth and effective technology experiences for end users across the US and Europe. This is an opportunity to get involved in a dynamic environment where you ll contribute to ongoing digital transformation efforts and support a wide range of technologies and business users. Location: New York city, New York - OnsiteCompensation: This job is expected to pay about $35/hour p
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Posted 24 days ago | Updated 2 hours ago

Lead Engineer/Team Manager

HAYS

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New York, New York, USA

Contract

Lead Engineer/Team Manager - Contract - Jane Street, NYC - $30.00 - $57.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is
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Posted 3 days ago | Updated 10 hours ago

Lead Engineer

HAYS

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New York, New York, USA

Contract

Lead Engineer - Contract - Jane Street, NYC - $30.00 - $39.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Lea
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Posted 3 days ago | Updated 10 hours ago