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Service Designer

Photon

New York, New York, USA

Full-time

Collaborate with stakeholders, including product managers, developers, designers, and business analysts, to define service requirements and objectives. Lead end-to-end service design projects, from initial research and ideation to prototyping and implementation, ensuring alignment with user needs, business goals, and brand objectives. Conduct user research, usability testing, and customer journey mapping to gain insights into user behaviors, pain points, and preferences. Define service blueprint

Field Service Engineer - Must be local to Laredo, TX

General Dynamics Information Technology

Laredo, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Field Engineering Job Qualifications: Skills: Critical Thinking, Customer Satisfaction, Problem Solving, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: At GDIT, people are our differentiator. As a Field Engineer you will help

Service Desk Technician

SAIC

Adelphi, Maryland, USA

Full-time

Job ID: 2507345 Location: ADELPHI, MD, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services t

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Shift Openings: Sunday - Friday (Remote) 1) 4pm-1am 2) 8pm-5am Monday - Friday (Remote) 1)

Service Desk Analyst

DBI Staffing

New York, New York, USA

Full-time

Top tier law firm seeking Service Desk Analyst with a strong background in computer and mobile device support. This role is part of a broader transformation within Global Technology Services to reorient our teams and structures enhancing user-facing technology support, streamlining operations, and embedding AI-driven efficiencies. The ideal candidate will possess excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to technical support, with a strong commit

ITSM - IT Service Management Engineer

Javen Technologies, Inc

Remote

Contract

The Impact You Will Have The selected resource will configure and automate ITSM tools and workflows to optimize service delivery and operational efficiency. As a highly skilled professional, the ideal candidate will design ITSM solutions to ensure the efficient and effective delivery of IT services. This role requires an understanding of ITSM platforms, workflows, processes, and integration techniques, as well as the ability to work collaboratively with various stakeholders to drive continuous i

Field Service Engineer Windows 11 Migration and Imaging @ Full Time Role

BURGEON IT SERVICES LLC

St. Louis Park, Minnesota, USA

Full-time

Job Title: Field Service Engineer Windows 11 Migration and Imaging Location: St Louis Park, MN Onsite Duration: Full Time Job Description Performs installation of desktop software products as approved by client.Performs additional application installation and/or configuration as required as per advice and guidance from TechM2-3 Years of experience to support L1 level Windows devices break fix IssuesCompletion of tasks as per advice and guidance from TechMParticipates and communicates effective

Junior IT Service Technician

GovCIO

Miami, Florida, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Miami, FL and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operati

Customer Service Representative

ResolveTech Solutions Inc.

Fort Smith, Arkansas, USA

Contract

Resolve Tech Solutions is actively hiring Customer Service Representatives (CSRs) for a W2 contract role supporting a utility industry client in Arkansas. Location Preference:Must be local to Fort Smith, Little Rock, NW Arkansas, or Fayetteville. Key Details: Start Date: Sept 8, 2025 Employment Type: W2 Contract Work Model: Hybrid (1 week in-person + remote) Equipment Provided Training Period: Duration: 6 weeks (Sept 8 Oct 27) 1st week: In-person at Fort Smith Office Next 5 weeks: Remote Role Re

Customer Service Fundamentals Career Training Opportunity

Year Up United

Miami, Florida, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,

Field Service Engineering Support

Leidos

Remote

Full-time

The Digital Modernization Sector at Leidos has an opening for an experienced Field Service Engineering Support for the GIG Service Management - Operations II (GSM-O II) contract at Fort Meade, MD. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). This position demands a broad skill set, including network engine

SAP Service Management (SM) Consultant

Connect Tech+Talent

Remote

Contract

SAP Service Management (SM) Consultant Duration: 6 months Remote Experience: 8+ Years Job Description SAP Service Management (SM) Consultant/Skills: Consultant should be good at warranty / Whole unit exchange / Whole unit repair / Service notification / Service order process including SAP configuration . Having an OTC skill is a plus at least manage the concepts / high level configuration. Should have good communication skills and should be able to run the project independently by communicating

Security Service Technician

Johnson Controls

Tampa, Florida, USA

Full-time

Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning op

Field Service Engineer - Must be local to Laredo, TX

General Dynamics Information Technology

Laredo, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Field Engineering Job Qualifications: Skills: Critical Thinking, Customer Satisfaction, Problem Solving, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: At GDIT, people are our differentiator. As a Field Engineer you will help

Service Desk Analyst - Hybrid

VIVA USA INC

Phoenix, Arizona, USA

Contract

Title: Service Desk Analyst - Hybrid Mandatory skills: Customer Service, Help Desk, Data Sharing Agreements, DSA, business systems, business functions, HIPAA Privacy Laws, Data Sharing, EDI files, FTP server utilization, Microsoft desktop applications, SQL, querying techniques, Production Support, Production Job Schedule, Production Release, system standard, system errors, standard operating systems, user requests, tickets, ticketing system, problem resolution, health plan, automated systems, s

Windows Infrastructure and Managed Service Engineer

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

IT Support Engineer - Greater Boston Area - Full-Time - IT Consulting We are working with a fast-growing IT consulting firm based in the Greater Boston area that is looking to add a skilled IT Support Engineer to their team. This is a full-time opportunity supporting a variety of client environments, offering the chance to work with cutting-edge technologies and gain hands-on experience across desktop support, system administration, and basic networking. This is a client-facing, field-based rol

Service Support Specialist

Cynet Systems

Indiana, USA

Contract

Job Description: Responsibilities: Provides reporting support, monitors field rosters, and assigns territory responsibilities. Develop, maintain, and or assemble information/documentation that supports business operations and standard operating procedures for one plus business units. Acts as a primary contact for escalated issues and requests concerning multiple, complex processes or procedures. Serves as liaison to internal and external stakeholders as appropriate. Utilize databases or spreadsh

Service Support Specialist

Cynet Systems

Indiana, USA

Contract

Job Description: Responsibilities: Provides reporting support, monitors field rosters, and assigns territory responsibilities. Develop, maintain, and or assemble information/documentation that supports business operations and standard operating procedures for one plus business units. Acts as a primary contact for escalated issues and requests concerning multiple, complex processes or procedures. Serves as liaison to internal and external stakeholders as appropriate. Utilize databases or spreadsh

Computing Architect

Innova Solutions, Inc

Medina, Washington, USA

Full-time

A client of Innova Solutions is immediately hiring for an Computing Architect in Seattle, WA Position type: Full-time, Contract Duration :12+ Months Location: Seattle, WA As a(n) Computing Architect you will: You will be accountable for the technical delivery of solutions related to customer information data management and customer relationship management applications, including data warehousing, Extract-Transform-Load (ETL) processes, and database management, as well as Salesforce CRM. Your wo

ServiceNow-IT Service Management (ITSM)-Subject Matter Expert (SME)

Rose International

Tampa, Florida, USA

Full-time

Date Posted: 08/05/2025 Hiring Organization: Rose International Position Number: 486562 Industry: Financial Services Job Title: ServiceNow-IT Service Management (ITSM)-Subject Matter Expert (SME) Job Location: Tampa, FL, USA, 33607 Work Model: Hybrid Work Model Details: Hybrid: 4 days/week on-site Shift: 8 am to 5 pm EST Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 7 Min Hourly Rate($): 75.00 Max Hourly Rate($): 90.00 Must Have Skills/Attributes: API, REST