service Jobs in Phoenix, AZ

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Principal Consultant- Field Service Management

Shaarpro

Phoenix, AZ, USA

Full-time, Part-time, Contract, Third Party

Role: Principal Consultant- Field Service Management Location: Phoenix, AZ Job Type: Long term Contract Job Description: Required Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years Information Technology Experience in Utilities Field Service management Area. Experience working in Field Service implementation and/or support

Service Desk Manager

Motion Recruitment

Mesa, AZ, USA

Full-time

A tech company that makes products for the transportation industry is looking for a Service Desk Manager to add to their growing team. This individual will be directly responsible for overseeing the work of 16 technicians spread globally. This individual will also be tasked with working cross-functionally to lead enterprise level projects across the organization. An ideal candidate will have a strong technical background with experience troubleshooting both Windows and Mac devices, familiarity w

Service Desk Technician

Motion Recruitment

Phoenix, AZ, USA

Full-time

A global law firm is looking for a Help Desk Support Specialist to join their Technology Department in their Phoenix office. These specialists support their attorneys and staff in a 24x7 call center environment. This will involve using a high level of customer service to troubleshoot and resolve complex technical issues. Required Skills & Experience 1+ years of technical support experience Excellent customer service skills Ability to relay highly technical information to less technical individu

IT Service Specialist

Progilisys Solutions LLC

Scottsdale, AZ, USA

Full-time

Complete Description Our client is adding an IT Support Specialist to their growing team. The Technology Service Specialist is a critical role for the IT team providing front line, in person support to corporate and remote team members. The ideal candidate has a customer service mindset with a tenacity to find a resolution to the customer problem. Job Type: Contract role with a 6-month duration Job Location: Phoenix, AZ Schedule: Hybrid - Monday - Friday 8:00am - 5:00pm with 2 days traveling

IT Service Process Manager

TriWest Healthcare Alliance

Phoenix, AZ, USA

Full-time

Taking Care of Our Nation’s Heroes. It’s Who We Are. It’s What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®! Our job is to make sure that America’s heroes get connected to health care in the community. At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996. Veterans, Reservists, Guardsmen and military family members are strongly encouraged to apply We offer remote work opportuni

Service Delivery Manager

Hexaware Technologies, Inc

Scottsdale, AZ, USA

Full-time

Role: Service Delivery Manager Location: Scottsdale, AZ (Onsite) Job Description Program Manager Onsite (SDM Onsite) On-site Service Delivery Manager will be the primary contact point and accountable for overall function/delivery of activities as defined in this agreement.Ensures service area operational compliance with the agreement and that fulfils all its obligations committed service delivery solution, SOW requirements, Service Levels, process leadership and coordination responsibilities, co

Service Desk Technician (Remote)

Tandym Tech

Remote or Silver Spring, MD, USA

Contract, Third Party

A recognized services organization in Maryland has a great Remote opportunity awaiting a new Service Desk Technician. In this role, the Service Desk Technician (Remote) will be responsible for providing software, hardware, and network problem resolution for end users. Responsibilities: The Service Desk Technician (Remote) will: Provide technical support to customers for a wide range of computer-related issues Actively listen to customer problems and be able to document them appropriately Follow-

Service Desk Agent

Hexaware Technologies, Inc

Remote or Jersey City, NJ, USA

Full-time

Position: Service Desk Agent Location: Jersey City (Remote) Hiring: Fulltime Note: Work Location and Requirements This is a hybrid of in-office and working from home position. The candidate will be able to work from home the majority of the time but will also be required to come into the office based on a regular schedule, job performance and as needed for client visits, training, or other events. The candidate would also be expected/required to come into the office for any WFH disruptions/

Platform Service Engineer

SAIC

Remote

Full-time

Job ID: 2313323 Location: REMOTE WORK, TX, US Date Posted: 2023-09-25 Category: Software Subcategory: DevSecOps Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description SAIC is seeking a Platform Service Engineer to join our energized team to support the Department of Air Force's (DAF) mission to establish and maintain the Advanced Battle Management Syste

Customer Service Agent

Collabera LLC

Remote or Boston, MA, USA

Full-time

Title: Customer Service Representative Location: 100%REMOTEDuration: 6+ monthsResponsibilities: Monitor and sets targets for call agents to achieve based on aligned KPIs Provides feedback guidance and support to call agents. Reviews and assesses current procedures and identifies opportunities to improve claimant service, effectiveness, and productivity. Works with Enablement Manager to escalate and resolve all technology roadblocks for new and existing agents that cannot be resolve by Team Le

Cloud Service Engineer ($Open) - Remote Work

Two95 International

Remote

Contract

Title – Cloud Service Engineer Position – Contract (6+ Months) Location – Remote Work Rate - $Open(Best Possible) Job Description: Work with IT teams to ensure reliable operation of assigned software/services and systems.Work hand in hand with Systems Infrastructure Architect in planning/implementation of systems solutions.Resolve any assigned work problems, incidents, changes or project tasks within assigned SLA. Ensure all assigned tasks are appropriately updated within ITSM platform. Repai

IT Service Delivery Manager (Public trust clearance)

Ameriinfo Vets

Remote

Contract

POSITION SUMMARY DIGIT is looking for a Service Delivery Manager (SDM) to support the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order. GSA IT provides global enterprise-wide IT service delivery and management to its large, diverse, and mobile customer base. GSA IT focuses on delivering innovative, mobile-ready, and collaborative solutions for its users and strives to be the technology leader in agility, efficiency, mobility, and product

ServiceNow Solution Service Engineer / Business Solutions Analyst

Kanini

Remote

Full-time

About Kanini Kanini provides Agile Software Development, Cloud Computing, Data Science, and Location Intelligence services to public and private organizations. We have successfully served our clients in government, finance, transportation, utility, and software industries since 2003. Why you should join Working at Kanini is flexible and personal. We are a highly motivated, collaborative team experimenting with the latest technologies. We are committed to everyone having a healthy work/life balan

Service Delivery Manager

McKinsol Consulting Inc

Remote

Contract

Excellent interpersonal and communication skills Excellent leadership and people management skills High level of knowledge around ITIL disciplines Able to work under pressure and meet deadlines Strong analytical and problem solving skills Experience with managed services design and delivery Demonstrated organizational skills with focus on multiple high priority project and time management skills

Service IT Operations Director

Y & L Consulting Inc.

Remote

Full-time

A Service IT Operations Director is a senior-level position that oversees the delivery and management of IT services and operations for an organization. They are responsible for ensuring that the IT infrastructure, systems, applications, and networks are reliable, secure, efficient, and aligned with the business goals and objectives. A Service IT Operations Director job description may include the following duties and responsibilities: - Lead and supervise the IT service and operations teams,

Service Desk Technician (Remote)

Sigma Information Group, Inc.

Remote

Full-time

Role The Service Desk Technician supports our consulting teams by providing first line support of client requests received by email, ticket or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot and resolve primarily Tier 1 issues, including password resets, email access issues, authentication questions, simple Microsoft Office application usage, virus scans/removals, and device problems (printers, monitors, mice). Responsibilities Pr

Service Partner Operations Manager

Red River Technology LLC

Remote

Full-time

Red River is seeking a Service Partner Operations Manager to join our growing team! The Service Partner Operations Manager provides research/identification, operations and lifecycle management for partners providing services to Red River customers. The position identifies, onboards, monitors and facilitates interactions with partners, giving our sales teams the leverage needed to earn sales opportunities and renewals. Primary Position Tasks: Work with sales, engineering, and project management

ACBS Application Service consultant

Javen Technologies, Inc

Remote

Contract

Looking for application knowledge of ACBS Servicing and/or FIS ACBS/CLS (CLS stands for Commercial Loan Servicing). They must have done support or testing. Must be able to walk through the steps of creating a loan on ACBS. Seeking a Business Analyst for remote contract opportunity or preferably onsite in Cincinnati OH / Chicago IL. If interested , share your word document resume, work authorization, expected hourly pay rate , current location , availability for remote work, skill stack and Linke

Service Desk Analyst & Security Provisioning

Y & L Consulting Inc.

Remote

Contract

A service desk analyst is a professional who provides technical support and troubleshooting for IT equipment, applications, and networks. They are responsible for resolving issues and answering questions from users and guests through various channels, such as phone, email, remote, or desk side visits. They also perform tasks such as technical maintenance, software installation and updates, and security checks. They document, verify, and categorize user issues and communicate data through proper

Customer Service Represntative

ApTask

Remote

Contract

- Utilize systems to monitor workflow and load the work to qualified technicians. Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes. Communicate with technicians and/or other departmental employees to resolve force availability imbalances. Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria. Ensure that service orders and repair tickets are processed accuratel