service Jobs in Phoenix, AZ

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Bilingual Customer Service Representative - 1 - Loyalty S...

Robert Half

Phoenix, Arizona, USA

Full-time

Job DescriptionJob DescriptionWe are offering a contract for a permanent position as a Bilingual Customer Service Representative in Phoenix, Arizona. The role is primarily situated in a hybrid work environment, with a balance of remote work and in-office duties. This position is focused on customer service in the insurance industry, where the individual will be a key player in retaining and enhancing customer relationships. Responsibilities: Serve as a primary point of contact for customers, pr

Customer Service Representative (Wealth Management Company)

TEKsystems

Tempe, Arizona, USA

Full-time

Job DescriptionJob DescriptionDescription Hybrid Job - Must be local to Tempe, AZ area Equipment provided 6-8 weeks of training, open book tests Will be required to take the SIE exam at 4th month of employment Our Financial Service Professionals spend their days on a dynamic set of activities including: - World-Class Service: You ll have the opportunity to deliver stellar experiences with each interaction, embodying our client-centric values. - Problem Solve & Advise: Utilize your critical thi

Service Desk Analyst

TEKsystems c/o Allegis Group

Phoenix, Arizona, USA

Full-time

Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused. Onsite in Phoenix (4 days onsite / 1 day remote). 12-18 month ongoing contract role with opportunity to convert FTE. M-F Core Business Hours. Tec

CCaaS (Contact Center as a Service) Engineer w/ Nice CXone Exp

Combined Computer Resources

Phoenix, Arizona, USA

Contract

Sr CCaaS Engineer w/Nice CXone Experience Primary Skills: 5+ years Nice CXone Scripting experience 5+ years business call center requirements gathering 3+ years experience with integrating applications into Nice CXone 3+ years experience supporting call center reporting on Nice CXone 2+ Years other application development experience nice to have In this role, the Engineer will: Participate as a member of a CCaaS team supporting business needsRepresent the Telecomm Team to business stakeho

Service Desk Analyst (100% Onsite)

SR International Inc.

Phoenix, Arizona, USA

Contract

Expertise in HP/Dell hardware products needed, W2 only. State of AZ AZDEQ - Technical Support - Service Desk Analyst Req # 1638 (100% Onsite) Location: 1110 W. Washington, Phoenix, AZ, 85007 Shifts: 8:00AM 5:00PM (40 hours) Closing: 12/11/2024 Position Description: Service Desk Analyst Open, monitor, work, and close tickets in a ticket tracking system responding promptly to customer needs.Monitor calls, including tickets entered in the ticket tracking system for problems; verifies user informa

Service Lead for Blue Yonder Warehouse Management System

HCL America Inc.

Phoenix, Arizona, USA

Full-time

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. ( ) The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version

Associate Service Desk Technician Level 1

Milestone Technologies, Inc.

Phoenix, Arizona, USA

Full-time

We are looking for an Associate Service Desk Technician to join our IT Service Desk Operations team, providing essential support to local and global internal users. This role focuses on delivering excellent customer service and basic technical support to ensure efficient resolution of user issues. You ll be supporting both Mac and PC environments and will work to resolve a variety of technical issues while maintaining a customer-centric approach. The position operates Monday through Friday durin

IT Service Manager - Managed Service Provider - MSP

K2 Staffing, LLC

Tempe, Arizona, USA

Full-time

Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client s business needs. Duties & Responsibilities Manage projects from start to finishWork with sales to provide pre- and post-sales sup

Digital Service Specialist

Credit Union West

Glendale, Arizona, USA

Full-time

Job DescriptionJob DescriptionCredit Union West has been named a Top Company to Work for in Arizona for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying w

IT Service Manager - Managed Service Provider - MSP

K2 Staffing

Tempe, Arizona, USA

Full-time

Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ)and they are in need of aIT Service Manager. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & ResponsibilitiesManage projects from start to finishWorkwith sales to provide pre- and post-sales support,

Field Service Engineer

Prosum

Chandler, Arizona, USA

Full-time

Field Service Engineer On-Site in Phoenix, AZ Heavy Travel Required for the first 6-9 months of employment (domestic and international) Must Haves: Working experience with hand tools (oscilloscope, digital voltmeter, etc.)Comfortable interfacing with customers/clients in person2+ years of professional engineering experience. Hands on engineering experience.Electrical or Mechanical Engineering DegreeProfessional Engineering Experience in the Semiconductor Manufacturing Industry2-5 years of exper

Technical Service Engineer (injection molding)

Kaizen HR Solutions, LLC

Remote or Maryland, USA

Full-time

Job DescriptionJob DescriptionWe are seeking a Technical Service Application Development Engineer to lead internal and external mold trials, providing expertise in injection molding to support our growing business. This new role has been created due to continued growth and offers flexibility in location, anywhere in the Midwest or East Coast. Fully remote role. Key Responsibilities: Customer-Centric Solutions: Leverage a deep understanding of customer needs to influence product development and

Salesforce Architect (E Commerce, Sales Cloud and Service Cloud)

R Systems, Inc.

Remote

Contract, Third Party

Position: Salesforce Architect Location: Remote, able to work in MST Zone Duration: 12 Months Job Requirement:Lead the design and implementation of Salesforce solutions for Sales Cloud, Service Cloud, Experience Cloud as well as provide guidance on evolution Client s Salesforce environmentWork closely with stakeholders to gather requirements and translate them into technical solutions.Provide architectural guidance and best practices for Salesforce platform use.Collaborate with development tea

Technical Lead - Salesforce Service Cloud & Genesys Contact Center Int

Specialty Company

Remote or Indianapolis, Indiana, USA

Full-time

Job DescriptionJob DescriptionPosition Title: Technical Lead Salesforce Service Cloud & Genesys Contact Center Integration Location: Remote Employment Type: Full-Time or Contract Role Overview We are looking for an experienced and dynamic Technical Lead to spearhead the design and implementation of advanced customer service solutions. This role demands a deep expertise in Salesforce Service Cloud and a strong background in Genesys Contact Center technologies, with a focus on creating seamless, i

Technical Lead - Salesforce Service Cloud & Genesys Contact Center Int

Specialty Company

Remote or Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionPosition Title: Technical Lead Salesforce Service Cloud & Genesys Contact Center Integration Location: Remote Employment Type: Full-Time or Contract Role Overview We are looking for an experienced and dynamic Technical Lead to spearhead the design and implementation of advanced customer service solutions. This role demands a deep expertise in Salesforce Service Cloud and a strong background in Genesys Contact Center technologies, with a focus on creating seamless, i

Cloud Service Delivery Manager

SAIC

Remote

Full-time

Job ID: 2415552 Location: REMOTE WORK, VA, US Date Posted: 2024-12-05 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description We are seeking a seasoned Cloud Service Delivery Manager to lead cloud services for a federal government agency . The ideal candidate will be responsible for ensuring the successful de

Service Desk Analyst

SAIC

Remote

Full-time

Job ID: 2415495 Location: REMOTE WORK, TN, US Date Posted: 2024-12-05 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Service Desk Analyst to support the US Army Corps of Engineers RITS Program. This is a REMOTE opportunity that can be performed anywhere in the US. The Service Desk (ESD

Customer Service Representative

ResolveTech Solutions Inc.

Remote

Full-time

Job Title: Customer Service Representative Location: Arkansas or Oklahoma, or Texas or Missouri Remote Type: Contract to Hire s, s and those who are authorized to work for fulltime/perm position are encouraged to apply. They would be remote workers, preferably in Arkansas or Oklahoma but they might be open to Texas or Missouri. The tricky part, they MUST be bilingual, and they also must have customer service phone experience. Bonus if they have utility customer service experience.

Director of Service Delivery

Arch Systems, LLC

Remote

Full-time

Position Overview: We are seeking a highly skilled and results-oriented Director of Service Delivery to oversee the delivery of multiple IT projects across our federal clients. This individual will be responsible for ensuring that all projects are delivered on time, within scope, and within budget while maintaining a high level of quality. As a key member of the leadership team, the Director will collaborate closely with Project Managers to ensure smooth and exceptional project execution. The ro

Service Design Manager

Nexford University

Remote or Washington, District of Columbia, USA

Full-time

Job DescriptionJob DescriptionSalary: 90000 Position Title: Service Designer Location: Remote United States Salary: Up to $90,000/year Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your timezone, we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to tim