service Jobs in arizona

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Sr. IT Project Manager - Call Center Systems Implementation

R4 Resources

•

Remote

Contract

Looking for a high-energy & detail-oriented Senior IT Project Manager to lead the discovery, selection and implementation of a new technology platform in a national call center operation. This is a high-impact, cross-functional role responsible for partnering with a 3rd party vender and coordinating across multiple lines of business to consolidate and streamline problem resolution workflows into the call center environment. The successful candidate needs exceptional organization, communication
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Posted 7 days ago

ServiceNow Architect - EC Pro

New Digital IT Inc.

•

Remote or Los Angeles, California, USA

Third Party, Contract

Expert in EC PRO Hands on Tech Lead Expertise in ServiceNow ITSM modules and FSM modeless as Incident, Change, Problem,Request, and Asset Management, enabling streamlined IT operations and service delivery. Proven skills in ServiceNow Scoped Applications development using JavaScript, GlideRecord, Script Includes, Flow Designer, and Integration Hub for scalable automation andintegrations. Hands-on experience designing and building RESTful and SOAP API integrations with cloudplatforms including
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Posted 48 days ago | Updated 31 days ago

SAP CRM Functional Consultant

Cosmic-I LLC DBA Northern Base

•

Remote or Tallahassee, Florida, USA

Contract

Job Title: CRM Functional ConsultantLocation: Tallahassee, FL (50% Travel required for non-local candidates)Position Type: Contract or C2H Job Description: We are seeking a SAP CRM Functional Consultant with strong expertise in SAP ECC CRM and S/4HANA Service Management. The ideal candidate will bring 8 10 years of experience and have led at least 2 full-cycle migrations from SAP CRM to S/4HANA.Key Responsibilities:Lead SAP CRM to S/4HANA Service migration efforts Configure, develop functional
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Posted 12 hours ago | Updated 5 hours ago

Senior Analyst - IT Support

Marsh & McLennan Companies

•

Houston, Texas, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to
Posted 35 days ago | Updated 6 hours ago

Customer Accounts Advisor

Aarons

•

Gilbert, Arizona, USA

Full-time

Customer Accounts Advisor Hiring Range Minimum to Maximum: $16.25 - $17.00 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring
Posted 18 hours ago | Updated 18 hours ago

Grant Manager

Sunrise Systems, Inc.

•

Phoenix, Arizona, USA

Contract

Grant Manager 1 Years from projected start date Onsite Phoenix AZ The DSS Grant Manager will manage program activities, monitoring, and compliance for the Title I: Direct Student Services Grant. This position will be responsible for tracking data, submitting programmatic and fiscal reports, and collaborating with internal and external partners to ensure grant compliance. They will provide technical assistance and monitoring to LEAs who apply for the DSS grant. Grants management experience pref
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Posted 14 days ago | Updated 13 hours ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Third Party, Contract

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 27 days ago | Updated 6 hours ago

Business Analyst @ Dauphin County, PA - REMOTE

KSN Technologies, Inc.

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Remote

Contract

Business Analyst Dauphin County, PA - REMOTE One Year Contract We are currently hiring candidates who are authorized to work on our W2. Candidate with previous state/govt client experience is preferred. Currently the position is 100% remote, but that could change if the Governor decides to call Commonwealth employees back into the office on a full-time or hybrid basis. The current telework policy is subject to change at the Governor s discretion. There may be additional in-person requirements
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Posted 12 hours ago

Sr ServiceNow Developer

World Wide Technology

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Remote

Contract

World Wide Technology is looking for a ServiceNow Developer. This role is part of WWTs Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWTs preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Why WWT? At Worldwide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does
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Posted 7 days ago | Updated 3 days ago

Software House L3 Technical Support Engineer (hybrid)

Johnson Controls, Inc.

•

Remote or Westford, Massachusetts, USA

Full-time

What you will do Johnson Controls is seeking a highly skilled and experienced Level 3 Technical Support Specialist to join our enterprise Software House team based in Westford, MA. This role is critical in providing advanced technical support for our security products, including access control systems and networked security devices. The ideal candidate will possess deep technical knowledge, excellent problem-solving skills, and the ability to work collaboratively with internal teams and external
Posted 17 hours ago | Updated 6 hours ago

*ServiceNow Senior Technical Consultant (CSM)* (Fluent Spanish speaker - MUST)

Kellton

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Remote

Contract, Third Party

Kellton Tech is a full-service software development company, offering end-to-end IT solutions, strategic technology consulting and product development services in Web, SMAC (Social, Mobile, Analytics, Cloud), ERP-BPM, and IoT space Our methodology of inventing infinite possibilities with technology helps us develop best in-class and cost effective solutions for our clients. Currently Kellton Tech is looking for talented resources for one of our listed client. Below are the position details: Job
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Posted 28 days ago | Updated 14 days ago

ServiceNow Developer

iSpace, Inc

•

Remote

Contract

Job Title: ServiceNow Developer Location: 100% Remote Contract Duration - 6 Months Contract with a possibility of an extension We are looking for a ServiceNow Developer to join our client s dynamic and growing organization. The primary goal for this position will be to assist in development and administration of ServiceNow. The ServiceNow Developer will provide tools and resources necessary for successful implementation and use of industry best practices including but not limited to ITIL Inci
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Posted 42 days ago | Updated 1 hour ago

Ivanti Knowledge Management Lead

NTT DATA Americas, Inc

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Remote or Plano, Texas, USA

Contract

Company Overview: Req ID: 332912 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Ivanti Knowledge Management Lead to join our team.Job Description: Job Description: Ivanti Subject Matter Expert with Knowledge Management Workflow experience Location: Remote (with occasional on-site support as needed) Employment Type: Temp
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Posted 24 days ago | Updated moments ago

L1 Help Desk Support

TEKsystems c/o Allegis Group

•

Sierra Vista, Arizona, USA

Full-time

Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network
Posted 10 days ago | Updated 2 hours ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 3 days ago

Program Manager - TPA Services & Call Center Operations

Infinite Computer Solutions (ICS)

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Remote

Full-time

Program Manager - TPA Services & Call Center Operations Location: [Remote] Department: Operations/Client Services Employment Type: Full-Time Position Overview: We are seeking an experienced Program Manager to oversee the end-to-end delivery of Third-Party Administrator (TPA) services and Call Center operations. The ideal candidate will have a strong background in managing TPA services and be able to ensure service excellence, maintain client relationships, and adhere to governance frameworks. Th
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Posted 3 days ago

Help Desk Support Spec

CVS Health

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South Carolina, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 1 day ago | Updated 6 hours ago

Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routin
Posted 20 days ago | Updated 7 hours ago

IT Manager (118114)

John Hopkins University

•

Remote

Full-time

Job Title: IT ManagerIT@JH Research Data Analytics and Engineering is seeking an IT Manager who will support service delivery for the unit, which provides analytic and engineering services to meet the diverse needs of the Johns Hopkins University and Johns Hopkins Medicine research community. Research IT is a growing and developing area within the IT@JH organization. This role will help support and implement a new set of service offerings for the Research Data Analytics and Engineering unit bein
Posted 18 days ago | Updated 18 days ago

UISC/- Salesforce Architect - Remote - Long Term Contract

iCUBE Solutions

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Remote

Contract, Third Party

Job Title: Salesforce Architect Duration: C2H with Client ($160k/Annum + Benefits) Location: Remote Rate: $75/hr on C2C Only locals to AZ, CA, AK, MT, NV, UT, WY, TX, MI states Position Summary: We are seeking a motivated Salesforce Junior Architect to join our team and support the delivery of scalable Salesforce solutions. The ideal candidate has hands-on experience in Sales Cloud and Service Cloud and exposure to specialized Salesforce products such as Field Service Lightning (FSL), CPQ, Reven
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Posted 60+ days ago | Updated 13 hours ago