support Jobs in detroit, mi

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Field Service Technical Support

Apex Systems

•

Detroit, Michigan, USA

Full-time

Job#: 2072340 Job Description: Job Title: Field Technician Location: Detroit, MI Contract: 12 months (possible extension/conversion) Responsibilities: Analyzes, troubleshoots, and resolves issues within IT infrastructure including systems, servers, storage, and networking.Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshootingProvide installation and or break/fix support including component replacemen
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Posted 4 days ago | Updated 2 hours ago

Customer Support Representative

Apex Systems

•

Detroit, Michigan, USA

Full-time

Job#: 2070249 Job Description: 4 - 6 Month Contract On-Site Detroit MI $15 - $19/HR Job Description: Job Overview Provides Detroit powertrain & Chassis technical support for service issues, concerns, or complaints related to technical service or service parts. Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic submissions from authorized service locations, end-users, and internal customers. Responsibilities Answer calls, emails and electronic tickets
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Posted 24 days ago | Updated 2 hours ago

Desktop Support Analyst

Robert Half

•

Detroit, Michigan, USA

Contract

Description We are in search of a Desktop Support Analyst to join our team located in Detroit, Michigan. As part of your role, you will be troubleshooting both hardware and software issues, managing user accounts, and providing excellent customer service and end user support. This position provides a long term contract opportunity Responsibilities: Providing end user support and troubleshooting basic network problems. Supporting desktop hardware and software, ensuring optimal operation. Utilizi
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Posted 21 days ago | Updated 10 hours ago

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

•

Detroit, Michigan, USA

Third Party, Contract

DTS is looking for Technical Client Service Specialist for a Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Micro
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Posted 30 days ago | Updated 13 hours ago

Technical Support

TEKsystems c/o Allegis Group

•

Detroit, Michigan, USA

Full-time

Description Our client is looking for a resource to assist with a AI Tool for reservations tool tied to their Reservations Plus system. They will be validating Information from customer and asking questions from the customer and put data into AI tool which then in turn will give summary back to customer of what needs to be done. More less SW validation of SW/Diagnostic issues that customer has before coming into a dealership. Candidates should have a diagnostic and SW based background within aut
Posted 1 day ago | Updated 10 hours ago

Client Services Support II

Robert Half

•

Troy, Michigan, USA

Contract

Description Responsibilities: Interface directly with customers to provide day-to-day IT support. Offer MAC support, requiring self-initiative and the ability to follow directions. Travel to different sites as needed to provide support. Maintain an accurate record of customer credit and resolve customer inquiries. Monitor customer accounts and take appropriate action. Provide 'White Glove Support' for Executive members of the client base as needed. Contribute to updating existing processes to st
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Posted 8 days ago | Updated 10 hours ago

Auto Technical Support

TEKsystems c/o Allegis Group

•

Southfield, Michigan, USA

Full-time

TEKsystems has a client that is looking for a resource to assist with an AI Tool for a reservations tool tied to their Reservations Plus system. They will be validating information from customers and asking questions from them to put data into the AI tool which then in turn will give a summary back to customers of what needs to be done. This will involve software validation of diagnostic issues from customers. Candidates should have diagnostics and software experience that is based within the au
Posted 1 day ago | Updated 10 hours ago

Client Services Support II

Robert Half

•

Troy, Michigan, USA

Contract

Description Responsibilities Deliver technical deskside and remote IT support for customers, ensuring timely resolution of technical issues. Provide specialized MAC support, including imaging, deploying, and troubleshooting Apple devices. Manage and maintain accurate records of IT equipment and mobile devices for inventory purposes. Support conference room technologies, including Teams Rooms and Crestron systems, ensuring seamless meeting experiences. Utilize tools like ServiceNow to document, t
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Posted 8 days ago | Updated 10 hours ago

Senior Specialist, Help Desk Support

Raymond James Financial Inc

•

Southfield, Michigan, USA

Full-time

Job Description Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Southfield, MI Corporate Office. Job Summary: With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact center environment. Responsibilities: Provide second-line hardware, software, and end-user support as required and
Posted 26 days ago | Updated 1 hour ago

Agiloft Support

Vision Square

•

Remote or Stamford, Connecticut, USA

Contract

Job responsibilitiesProvide excellent customer service to all customers, partners, and internal stakeholders when interfacing with themFollow all ticket SLA and notation departmental guidelinesBecome knowledgeable about Agiloft and products with which we integrate, such as Active Directory, LDAP, Outlook, Word, Excel and SalesforceTake customer calls and manage the creation and submission of support tickets to track and resolve customer issuesAssist in generating software licenses and overseeing
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Posted 1 day ago | Updated 20 hours ago

Live Tech Customer Support

RMS IT Solutions Inc

•

Remote

Full-time

Position: Live Tech Customer Support Company: RMS IT Solutions Inc About the Company: RMS IT Solutions Inc is a leading IT solutions provider for businesses of all sizes. We offer a wide range of services including network management, cyber security, cloud computing, and more. Our clients trust us to provide innovative solutions and efficient support to help them grow and succeed in their industries. We are looking for a dynamic and customer-oriented Live Tech Customer Support to join our team a
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Posted 11 hours ago

IT Technical Support Analyst

Sacrum Technologies LLC

•

Plymouth, Michigan, USA

Contract

At SACRUM Technologies, what we do here changes your WORLD! Come let us make it happen! You won't go wrong- We only believe in building great teams TOGETHER to deliver great results. Project needs to configures and installs complex hardware and software for IT users' desktops, workstations, weigh stations, POS, security cameras and mobile devices. Provides advanced technical support for software and hardware of end-user computing. Provides advanced troubleshooting to readily identify complex or
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Posted 21 days ago | Updated 12 hours ago

Systems Technical Support (STS) and Futures Program Manager

General Dynamics

•

Sterling Heights, Michigan, USA

Full-time

Job Description About the Role This position is for the Systems Technical Support (STS) and Futures Program Manager (PM) for one of our Ground Combat Vehicle programs. This individual will be responsible for the successful execution of the Booker STS and Spares program scope within the allotted budget and schedule, and for all future Booker development through Independent Research and Development (IRAD), Market Assist (MA), Bid and Proposal (B&P), and other funded efforts. This position will man
Posted 30 days ago | Updated 1 hour ago

Technical Assistance and Field Support Manager

Stellantis

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Auburn Hills, Michigan, USA

Full-time

We are seeking an operationally focused leader of Technical Assistance and Field Support in the NA Technical Services organization. The right candidate will be highly skilled, solutions-oriented with excellent program management skills, strong technical expertise , and a hands-on approach to continuously improve the identification, resolution, and implementation of service actions required in the dealer network. As head of Technical Assistance and Field Support you will require a strong passi on
Posted 1 day ago | Updated 16 hours ago

Client Services - Help Desk 1

RICEFW Technologies Inc

•

Detroit, Michigan, USA

Third Party, Contract

Technical Client Service Specialist Location: Support Services Building A, 1425 East Warren, Detroit, MI 48201 Reports to: Senior Director, Client Services Position Summary: As a significant member of the Technology Division's Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing an
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Posted 4 days ago | Updated moments ago

App Ops support specialist

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Job Description Job Title: Output Solutions Production Assurance App Ops Engineer Job Purpose: As a App Ops support specialist in Output Solutions, you will be responsible for delivering a predictable and positive customer experience for the Fiserv products and services our client s use daily. We are seeking an experienced support specialist to join a highly skilled and customer-focused team. The ideal candidate will have client facing experience in a fast paced, dynamic setting with a focus
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Posted 4 days ago

Account Support Field Engineer

Innova Solutions, Inc

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Detroit, Michigan, USA

Contract

A client of Innova Solutions is immediately hiring an Account Support Field Engineer/Desktop Support. Position Type: Full-Time, Contract Duration: 14 months Location: Detroit, MI (Onsite) As an Account Support Field Engineer/Desktop Support, you will: Responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of customer s data centers.Analyzes, troubleshoots, and resolves issues within IT
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Posted 30 days ago | Updated 9 days ago

IT Operations Support Engineer- Cloud

JRD Systems Inc

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Dearborn, Michigan, USA

Contract

Job Title - IT Operations Support Engineer- Cloud Base Location Dearborn, Michigan(Hybrid) Duration 12 months **Candidates local to Michigan Only ** Job Description : The IT Operations Support Engineer is primarily responsible for following and critically reviewing policies and configurations for the use of cloud apps & services, taking responsibility for customer-report issues through troubleshooting to successful resolution, tracking and communication, maintaining a secure cloud environment, e
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Posted 30 days ago | Updated 10 days ago

Middleware Support Engineer

Sidmans

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Remote

Contract, Third Party

Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field from an accredited college or possess equivalent work experience. Level - 5+ years of relevant experience with middleware application support. Level II - 2+ years of relevant experience with middleware application support. Proven experience supporting middleware technologies in enterprise-level environments. Working knowledge of AWS Cloud services Hands-on experience managing microservices a
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Posted 21 hours ago

Datacenter Support Technician Hands and Feet

HPTech Inc.

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Troy, Michigan, USA

Contract

The Datacenter Hands and Feet Technician is responsible for providing on-site support for the bank s datacenter infrastructure. This role involves physical installation, maintenance, troubleshooting, and support for servers, storage devices, networking equipment, and other critical IT assets. The technician acts as the remote hands for the bank s IT operations team, ensuring optimal uptime and system performance while adhering to regulatory compliance standards. Additionally, this role involves
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Posted 1 day ago | Updated 21 hours ago