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VP - IT Resource Management Lead

Grant-Peters Associates

•

White Plains, New York, USA

Full-time

Our client, an extremely successful international investment bank, is looking for an IT Resource Management Lead to align workforce management with ITIL practices ensuring optimal utilization of resources, monitor IT performance and generate reports to support decision-making processes within the IT organization. You will create and establish an ongoing capacity plan to leverage existing resources and/or accomodate new resources within the budget guidelines according to KPI metrics. In addition,
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Posted 60+ days ago | Updated 12 days ago

Requirement for UC Engineer / Cisco Engineer

Kairos

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Remote or Minneapolis, Minnesota, USA

Full-time, Part-time, Contract, Third Party

Hi , Please let me know if you're comfortable with the position detailed below. This position is an urgent hire. Location : Bloomington , MN Hybrid on-site few times a month Duration : 6-12 months contact to Hire Job Description currently hiring for a Senior Cisco Contact Center Engineer. This role is accountable for the applications and telephony infrastructure supporting contact center agents across the organization. In this hands-on role, you will leverage your knowledge of contact center
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Posted 23 days ago | Updated moments ago

UKG Workforce Management Pro Techno Functional

Avance Consulting

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Dallas, Texas, USA

Full-time

Completed UKG Pro WFM Certification and UKG Boomi Certification Minimum 8+ years industry experience in working with UKG WFM . Leads all aspects of workforce management configurations, implementations, modifications including gathering and defining requirements, gap analysis, design, development and support. Should interact and gather requirements from business. Strong configuration knowledge on various UKG modules like Workforce Timekeeper, Accruals, Attendance, and Leave. Possess in depth expe
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Posted 3 days ago

Workforce Consultant UKG Telestaff

ARK Infotech Spectrum

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Dallas, Texas, USA

Contract, Third Party

Role : Workforce Consultant UKG Telestaff Location : onsite Wilmington DE / Washington D.C / Dallas TX / Jersey City , NJ Onsite only Key Skills: Job Description: - Minimum 6+ years industry experience in working with UKG Telestaff and Pro WFM.Client facing and full end to end project, requirements gathering, design, build, test and deploy.Configure complex scheduling requirements in Telestaff.Create and manage overtime and absences in Telestaff.Configure notifications and build/run reports in T
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Posted 10 days ago

Salesforce Omnichannel Developer - Immediate Interview

Rootshell Enterprise Technologies Inc.

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Santa Clara, California, USA

Full-time, Contract

Hello All, Greetings from Rootshell Inc. Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Salesforce Omnichannel Developer for one of our client, Please share your resume with current location & full contact info Job Title: Salesforce Omnichannel Developer Location: Santa Clara, CA Onsite Required skills: Extensive experience and Expertise in Salesforce Omnichannel for Case Routing and integrated with A
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Posted 2 days ago | Updated 12 hours ago

Workforce Software Consultant

MSITEK LLC

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Remote

Contract

WFS Certification in Configuration / Integration Specialist and above is desirable.5-8 years experience as a techno-functional consultant in Time & Attendance system with Workforce Software.Working with SQL, Java scripts along with WFM software s such as WorkForce SoftwarePT102/ PT103 certification is preferable.Candidates with experience on WorkForce Software products (Time & Attendance, Absence Compliance Tracker, Advanced Scheduler and Workforce Analytics)Configuration of policy, Profile bas
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Posted 1 day ago

Lead UKG Consultant

Craftner

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Pleasanton, California, USA

Contract

Lead UKG Consultant Location: Phoenix, AZ or Pleasanton, CA (onsite) - Administer, Enhance, and Support HR systems, focusing on UKG/Kronos applications (Time clocks / Attendance setup, maintenance, and troubleshooting in UKG / Kronos ) - This role serves as the technical point of contact for system maintenance and configuration, ensuring data integrity, system testing, reporting, and process improvements - Working in the full lifecycle of a UKG WFM Pro project or workstream including, Business
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Posted 60+ days ago | Updated 17 days ago

Infor HRIS Analyst

Medix IT Staffing Solutions

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Knoxville, Tennessee, USA

Full-time

Overview: We are actively seeking an HRIS Analyst to join our team. This role is critical to the success of our HRIS team, and we are looking for a highly skilled, adaptable individual who thrives in a fast-paced, ever-changing environment. Key Responsibilities: Manage and support Infor Lawson (S3) system, ensuring smooth operations. Ability to code complex SQL queries (Advanced+), including SSRS reports. Collaborate with the team on Infor Workforce Management (WFM) implementation. Must-Have
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Posted 24 days ago | Updated 4 hours ago

Genesys developer

Stanley David and Associates

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Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 16 days ago | Updated 3 days ago

Cisco Voice Engineer / NICE CxCloud Subject Matter Expert (SME)

American IT Systems

•

Remote

Contract, Third Party

Title: NICE CxCloud Subject Matter Expert (SME) for Customer SDAP (Standard Data Access Platform) Program Location: Remote work Travel: No Time Zone: NY area to be supported. Must work East Coast hours(M-F 8:30AM ET until 5:30 PM including lunch) JOB DESCRIPTION Using Client provided computing infrastructure and hardware, The NICE CxCloud Subject Matter Expert (SME), will work with the customer team to serve as the subject matter expert and API designer for the NICE CxCloud including the followi
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Posted 25 days ago | Updated 1 day ago

Integrations Developer ? MS Dynamics CE/UKG Pro

EDI Specialists, Inc.

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Dothan, Alabama, USA

Full-time

Job Description: Reporting to the Manager AX/.NET Applications Development, the Integrations Developer position will focus on Microsoft Dynamics 365 Customer Engagement and UKG Pro/WFM applications administration, support, integrations, and development. This role will be engaged in the continued growth and support of Cooper's Microsoft Dynamics Azure cloud - D365 environment, UKG PRO/Workforce Management, and associated applications across the company, and in supporting initiatives designed to
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Posted 60+ days ago | Updated moments ago

ERP Business Systems Analyst

Saama Technologies, LLC

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Remote

Full-time

We are seeking a skilled Business System Analyst to join our team and play a critical role in collecting, analyzing, and interpreting data related to healthcare services.The ideal candidate will have strong analytical skills, experience with healthcare data, and proficiency in data management and analysis tools.This role requires close collaboration with subject matter experts (SMEs) to understand data needs and objectives.Experience working with EHR systems, healthcare claims data, ERP Space (F
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Posted 59 days ago | Updated 29 days ago

IT Project Manager -(Call Center)

EITAcies, Inc.

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King of Prussia, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

Must have: IT PM Call Center set up exp Linked In Page IT Project Manager We are seeking a results-driven and detail-oriented IT Project Manager to lead the planning, execution, and delivery of a new Call Center / Service Center standup. This role will oversee the full project lifecycle-from requirements gathering and vendor coordination to system implementation and go-live support. The ideal candidate has experience in call center technologies, IT infrastructure, and cross-functional stakehol
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Posted 18 days ago | Updated moments ago

Nice InContact CXone resource

Software People, Inc.

•

Lansing, Michigan, USA

Contract, Third Party

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Posted 60+ days ago | Updated 2 days ago

Senior Cisco Contact Center Engineer

HireTeq

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Bloomington, Minnesota, USA

Contract

JOB DESCRIPTION: The candidate will resolve issues and perform installations in collaboration with other Cisco engineers and analysts, infrastructure teams, network team, business users, and vendors. The engineer will develop, test, and update disaster recovery plans, ensure security compliance and change management. This position also analyzes utilization levels, monitors traffic, proposes configuration or technology changes to meet service levels, and oversees the design and execution of upgra
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Posted 40 days ago | Updated 27 days ago

Senior Cisco Contact Center Engineer

Eclaro

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Bloomington, Minnesota, USA

Contract

ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including: Consulting, Professional Hire, Global Integrated Delivery and Managed Services. Kindly email with a Word resume along with the position ID number, your hourly rate and availability. Senior Cisco Contact Center Engineer Bloomington, MN (MOSTLY REMOTE) 6 months CTH 25-03988 Job Description Client is curren
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Posted 45 days ago | Updated 13 days ago