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Digital Support Systems Analyst (Contact Center)

First National Bank

•

Pittsburgh, Pennsylvania, USA

Full-time

Primary Office Location: 503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Digital Support Systems Analyst Business Unit: Retail Operations Reports to: Varies by Assignment Position Overview: This position is responsible for supporting Contact Center technology, systems, reporting generation, and agent scheduling in a work force management environment. The incumbent reviews data and analytics to
Posted 32 days ago | Updated 9 hours ago

Ceridian Dayforce(HRIS) Project Manager

HTC Global Services

•

Washington, District of Columbia, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an
Posted 17 days ago | Updated 10 hours ago

Contact Center Analyst

Kforce Technology Staffing

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New York, New York, USA

Full-time

RESPONSIBILITIES: Kforce is working with a client in search of a Contact Center Analyst to join their team! This position is full time, direct hire, and on-site 2-days a week in New York, NY. Summary: The Contact Center Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration, and effective communication with contact center leadership across the enterprise. Through knowledge of call center systems, such as CRM and telephony platform
Posted 11 days ago | Updated 1 day ago

HCM Analyst and Technical Support Expert

UKG Careers

•

Maitland, Florida, USA

Full-time

Company Overview Here at UKG, our purpose is people . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assist
Posted 5 days ago | Updated 9 hours ago

HCM Analyst and Technical Support Expert

UKG Careers

•

Atlanta, Georgia, USA

Full-time

Company Overview Here at UKG, our purpose is people . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assist
Posted 5 days ago | Updated 9 hours ago

Contact Center Transformation Workforce Management Analyst - Forecasting and Scheduling Support (Senior Business Execution Consultant)

Wells Fargo

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St. Louis Park, Minnesota, USA

Full-time

About this role: Wells Fargo is seeking a Contact Center Transformation Workforce Management Analyst - Forecasting and Scheduling Support (Senior Business Execution Consultant) within our Contact Center product teams. Role is required to support ongoing product management functions across legacy and CCaaS environments. This role will support the Workforce Management product area to facilitate product delivery and ensure product adoption by assisting LOBs with forecasting and scheduling migrati
Posted 6 days ago | Updated 6 hours ago

Disability New Business Underwriting Director

Mass Mutual Financial Group

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Springfield, Massachusetts, USA

Full-time

The Opportunity The New Business Director will lead a team of Account Managers and Case Managers who are committed to driving strong business results and exemplary customer experience to our Distribution partners and their clients through our various sales channels. Account Managers are the primary point of contact for aligned agency partnerships for all onboarding, service and support issues across distribution channels for all new business. They proactively own and manage an assigned book of b
Posted 11 days ago | Updated 11 hours ago

Senior Manager, CX Workforce Management

Headway

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New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 60+ days ago | Updated 9 hours ago

SAP S4 Hana Functional Consultant

Comtech LLC

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Remote

Contract

Comtech has urgent need of SAP S4 Hana Functional Consultants for the long-term DOD SAP ERP program we are supporting. These positions are 100% remote, Candidates with prior or current Clearance (Secret, Top Secret, Public Trust) will be preferred. Job Title: SAP S4 Hana Functional Consultants Location: Remote work Duration: Long Term Role: This position is expected to provide Subject Matter Expertise on business process guidance on SAP S4 Hana ERP's requirements and design, discuss same with Cl
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Posted 60+ days ago | Updated 2 days ago

Kronos Integration

Hexaware Technologies, Inc

•

Remote

Full-time

Greeting..! Hope you are doing well! This is Mohamed Anas from Hexaware Technologies Inc () part of Carlyle Group (). Hexaware is a $1.2B company with about 25K employees worldwide. Reaching out to you to check if you are available for a new project. The position is a direct hire for Hexaware. We can connect over the phone for a quick discussion. Kindly do share your updated resume for review Role: Kronos Integration Location: Atlanta, GA (Onsite) Full Time Opportunity JD : We are seeking a high
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Posted 6 days ago

UKG Administrator

VAK Consulting LLC

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Remote

Contract, Third Party

Role : UKG AdministratorLocation : RemoteClient : Confidential Required skills : We want to ensure theInstance/environment profile has hands on experience. To stand up and build UKG Pro instances. Tenant management Code/configuration migration strategy. Build Environment strategy to support DEV, Test, UAT, Parallel testing cycles. UKG Pro refreshes management ( Plan, pre & pro refresh steps) Boomi Integration tool setup and templates and provide env support for tool. Use Boom Integrations and P
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Posted 5 days ago | Updated 5 days ago

Fully Remote(Occasional travel) :: UKG Solutions Architect opening in Richmond, VA

SUS Infotech Inc

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Remote or Virginia, USA

Full-time, Part-time, Contract, Third Party

Hi, Position: UKG Solutions Architect Location: Remote (Occasional travel to Richmond, VA Company pays for everything) Duration: 6 months -1 year Top 4 Skills: Must have experience implementing UKG WFM (within the last 5 years) Must have first hand experience configuring/implementing interfaces using Boomi Must have 1st hand experience with UKG APIs EXCELLENT communication Will be presenting in front of stakeholders (groups of 20-40 people). Additional Notes: Why the role is open: Doing a m
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Posted 41 days ago | Updated 10 days ago

Data/Business Analyst

Strategic Staffing Solutions

•

San Antonio, Texas, USA

Contract

DATA /BUSINESS ANALYST PAY- $40-$50/HR DURATION- 12 MONTHS SAN ANTONIO, TX (onsite) Required Skills: Intermediate knowledge of Tableau (2 years)Intermediate knowledge of Excel (2 years)Proven ability to work independently and deliver results (2 years) Jira, Excel, TableauMaintain system configuration settings for NICE WFM and NICE Performance Management applications that are used by the contact centers. Trouble shoot issues/tickets and respond to emails. Assist with project work such as data en
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Posted 6 days ago | Updated moments ago

Customer Relations Specialist.

Pyramid Consulting, Inc.

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San Antonio, Texas, USA

Contract

Immediate need for a talented Customer Relations Specialist. This is a 12+ months Contract opportunity with long-term potential and is located in San Antonio, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-22237 Pay Range: $15 - $16/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experien
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Posted 18 days ago

ADP Workforce Manager Consultant- T&A experience

Bayforce

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Remote

Contract

Role Title: ADP Workforce Manager Consultant Duration: 1 year+ extensions Preferred Location: Remote- Work CST time zone. Open to traveling in for workshops possible **Start date late June, early July** Role Description: As an ADP Workforce Manager Consultant, your role involves assisting with implementing and supporting the ADP Workforce Manager Solution to achieve all departmental Key Performance Indicators (KPIs) with a focus on industry best practices and limited customization. You'll provi
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Posted 25 days ago | Updated 3 days ago

OSP Engineer

Indotronix International Corp

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Alexandria, Virginia, USA

Contract

Details Job Posting Title: Network Project Manager - I Working Model: Hybrid role Description: Targeted Years of Experience: 0-3 years Responsibilities: Analyzes architecture, relationship between systems, and systems flow of end-to-end designs. Interface with Engineering, Operations and Network Planning organizations to serve and support proper designs needed to simplify and modernize the legacy network. Track monthly Engineering and Operations progress to ensure progress is being made to achie
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Posted 6 days ago | Updated 3 days ago

Oracle HCM Techno - Functional

Oraapps Inc

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Corte Madera, California, USA

Full-time

Job Title - Oracle HCM Techno Functional Full Time Position Onsite - Corte Madera, CA Note - The Client is Willing to do H1B Transfer. Non Local Candidate will get relocation benefits. Job Description 7+ years of Oracle HCM Cloud application and hands-on experience in developing reports and interfaces using Oracle BI Reporting .Experience configuring approval workflows and working across global payroll interfacesHands-on experience with Oracle HCM Cloud Tools such as HCM Extracts and HDL .Posse
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Posted 27 days ago | Updated 15 hours ago

Network Project Manager - I

Randstad Digital

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Alexandria, Virginia, USA

Contract

job summary: Description : Targeted Years of Experience: 0-3 years MUST HAVE SKILLS: Planning and organization skills in a dynamic and high pressure work environment. Good analytical skills. Proficiency with Microsoft Office products including Word, Excel, Outlook, and Power Point. Experience with OSP engineering and processes Experience in Engineering systems (e.g. WFM, BDMS, nTAS Canvas, vBuild) Good leadership skills Excellent oral and written communication skills Ability to act indep
Posted 12 days ago | Updated moments ago

UKG Leave of Absence Consultant

APN Software Services, Inc

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Remote

Contract

Please contact Abdul on "" OR email me at "" he UKG Leave of Absence Consultant will assist with UKG Pro Workforce Management Project for approximately six months. The UKG WFM consultant is responsible for working with HR and Payroll to configure, test and mentor the project team. This role will also work closely with our Human Resources and Payroll Departments to ensure that appropriate policies & procedures are adhered to within the implementation(s) and that the existing live functionality is
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Posted 18 days ago | Updated 2 days ago

UKG Interface Consultant - Dell Boomi integration & Hospital Background

APN Software Services, Inc

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Remote

Contract

Please contact Abdul on "" OR email me at "" The UKG Interface Consultant will assist with UKG Pro Workforce Management Project for approximately six months. The UKG Interface consultant is responsible for working with HR and Payroll to configure, test and mentor project team. This role will also work closely with our Human Resources and Payroll Departments to ensure that appropriate policies & procedures are adhered to within the implementation(s) and that the existing live functionality is not
Easy Apply
Posted 5 days ago | Updated 2 days ago