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Senior Product Manager - Agentic AI experiences

Atlanta, Georgia

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Today

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and w

Full-time

Compensation information provided in the description

Sr Staff Forward Deployed Engineer

Seattle, Washington

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Today

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibil

Full-time

USD 145,600.00 - 240,695.00 per year

Product Technical Manager (PMT)

Seattle, Washington

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Today

Position: Product Technical Manager (PMT)/ Amazon Connect Administration Consultant Location: Seattle, Washington Duration: Contract Job ID: 179624 Job Overview: We are seeking a highly skilled Product Technical Manager (PMT) to oversee the administration and strategic development of Amazon Connect instances. The ideal candidate will have extensive experience in managing contact center platforms, providing architectural recommendations, and mentoring team members. This role requires a blend

Easy Apply

Full-time

USD 80.00 - 82.00 per hour

Senior Contact Center Engineer - Genesys

San Antonio, Texas

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12d ago

"I can be myself at work." You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stron

Full-time

USD 141,648.00 - 226,637.00 per year

Technology Engineer - Contact Center

Franklin, Tennessee

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Today

Job Description Job Description: Senior Technical Engineer - Genesys Cloud CX Role Summary The Senior Technical Engineer - Genesys Cloud CX is a hands-on engineering role responsible for designing, implementing, supporting, and optimizing contact center solutions on the Genesys Cloud CX platform. This role focuses on execution and technical depth, owning complex configurations, integrations, and operational support while contributing to platform stability and continuous improvement. The Senio

Full-time

Technology Engineer, Senior - Contact Center

Franklin, Tennessee

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Today

Full-time

Contact Center Analyst

Granite Bay, California

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3d ago

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on

Full-time

USD 28.85 - 38.46 per hour

Senior Customer Support Systems Administrator

San Francisco, California

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23d ago

We're looking for a skilled System Administrator to join our Customer Support Operations & Strategy team. In this role, you'll be the backbone of our support infrastructure - ensuring that our systems are secure, reliable, and always optimized for performance. As Mercury's Zendesk ecosystem and CS tech stack continue to grow in scope and complexity - and as we move toward a bank charter* - this role is increasingly central to how we scale, automate, and govern our systems. If you're excited abou

Full-time

USD 154,200.00 - 192,800.00 per year

Jr. HRIS Analyst

Golden Valley, Minnesota

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Today

Description This position is responsible for configuring and supporting Production Scheduling and other HR systems and processes that enhance user experience support, HR process, and technology efforts and deliver value to our global workforce. This role is expected to demonstrate proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills. You'll work collaboratively across teams to provide recommendations on aligning technical solutions to bu

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Contract

USD 28.00 - 30.00 per hour

Data Analyst, IT Service Center

Remote or Ohio

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Today

IT Service Center Operations Data Analyst delivers high value insights that improve performance, efficiency, and customer experience of our Service Center operations and projects. This role integrates subject matter expertise in call center metrics and project reporting with strong analytical skills in SQL, Hive, Tableau, and Alteryx to produce scalable reporting, conduct deep dive analytics, and support operational strategies. Responsibilities: Analytical & Critical Thinking Applies advanced a

Full-time

USD 80,900.00 - 115,500.00 per year

Systems Analyst, CS Workforce Management

Remote

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Today

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. Summary of the Role The Systems Analyst, CS Workforce Management, plays a critical role in supporting and optimizing the g

Full-time

USD 95,000.00 - 147,000.00 per year

Engineer II - UKG

Virginia

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Today

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Engineers II research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. Yo

Full-time

USD 88,800.00 - 133,200.00 per year

Sr. AWS Developer

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics,

Full-time

Salesforce Business Systems Analyst

Maryland Heights, Missouri

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Today

Description: Hybrid 4 onsite in Maryland Heights, MO Our client seeks a Business Systems Analyst to support Salesforce-driven field operations and workforce management initiatives for the Tech Mobile domain. The role shall shape early-stage requests, define measurable value, and translate operational needs into clear requirements for enhancements to a field-technician application integrating with a Salesforce-based workforce management platform. The position values hands-on experience with fie

Contract

Genesys Cloud Architect

Remote or New York, New York

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

UKG Kronos Consultant

Remote or Dallas, Texas

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Today

Position: UKG Kronos Consultant (Functional) Location: Remote (On Demand Travel Needed) Duration: Long term contract Job Summary: We are looking for an experienced UKG Kronos Functional Tester with strong hands-on experience in functional testing, validation, and QA of UKG/Kronos Workforce Management solutions. The ideal candidate should understand Kronos/UKG business processes, create and execute test scenarios, and work closely with functional and technical teams to identify and resolve iss

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Contract, Third Party

Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect)

Plano, Texas

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Today

Req ID: 388258 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) to join our team in Plano, Texas (US-TX), United States (US). Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) Join our team in a hybrid role where you

Full-time

USD 102,675.00 - 136,900.00 per year

Sr. AWS Developer, Managed Services

Remote

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Today

Full-time

USD 94,400.00 per year

Manager, Technology Operations - Finance

Bentonville, Arkansas

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Today

Position Summary The Manager, Workforce Management Financial Planning will lead financial planning and budget management for the Marketplace Global WFM organization. This role will ensure the organization remains within budget while proactively identifying financial impacts, risks, opportunities, and changes in key assumptions. The manager will connect workforce plans, headcount, vendor costs, and operational demand to financial outcomes and provide clear, actionable recommendations to leadershi

Full-time

USD 80,000.00 - 155,000.00 per year

Windows / Linux System Administrator

Maryland

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Today

Description & Requirements Maximus is seeking a Windows / Linux System Administrator to manage and support internal-use telephony systems for our Homeland Security customer. This role provides technical leadership for the configuration, maintenance, and troubleshooting of enterprise telephony infrastructure, with responsibilities spanning operating systems, networking, security, and application support. This position is on-site and requires a Secret Clearance. Maximus TCS (Technology and Consul

Full-time

USD 90,000.00 per year