Wfm jobs | Dice.com

Franklin, Tennessee

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Today

Job Description Job Description: Senior Technical Engineer - Genesys Cloud CX Role Summary The Senior Technical Engineer - Genesys Cloud CX is a hands-on engineering role responsible for designing, implementing, supporting, and optimizing contact center solutions on the Genesys Cloud CX platform. This role focuses on execution and technical depth, owning complex configurations, integrations, and operational support while contributing to platform stability and continuous improvement. The Senio

Full-time

Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect)

Plano, Texas

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Today

Req ID: 388258 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) to join our team in Plano, Texas (US-TX), United States (US). Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) Join our team in a hybrid role where you

Full-time

USD 102,675.00 - 136,900.00 per year

Manager, Technology Operations - Finance

Bentonville, Arkansas

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Today

Position Summary The Manager, Workforce Management Financial Planning will lead financial planning and budget management for the Marketplace Global WFM organization. This role will ensure the organization remains within budget while proactively identifying financial impacts, risks, opportunities, and changes in key assumptions. The manager will connect workforce plans, headcount, vendor costs, and operational demand to financial outcomes and provide clear, actionable recommendations to leadershi

Full-time

USD 80,000.00 - 155,000.00 per year

IT Support & Operations Consultant IV - Telephony Infrastructure

Portland, Oregon

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Today

Job Summary: Advanced CCSTI (Contact Center Strategy & Telephony Infrastructure) technology consultant with expert-level application administration, complex troubleshooting, solution design, and workflow optimization experience supporting enterprise clinical contact center operations. Demonstrates advanced proficiency in at least three CCSTI applications, such as Alvaria (Aspect), mPulse, Intradiem, and VHT, with a broad understanding of contact center technologies across multiple markets. Bring

Full-time

USD 85,300.00 - 110,330.00 per year

Director, Systems Reliability Engineering

Henderson, Nevada

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Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. Reporting to the Sr. Director, IT - Global Distribution & Logistics, this role is a key member of the D&L IT leadership team, responsible for the strategy, reliability,

Full-time

USD 148,600.00 - 217,900.00 per year

Senior Telecomm Engineer - Remote

Remote or La Crosse, Wisconsin

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Today

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Our Optum Serve IT team develops cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's m

Full-time

USD 91,700.00 - 163,700.00 per year

Real Time Specialist I (Hybrid Onsite)

Hybrid in Cumberland, Rhode Island

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Today

Job Title Real Time Specialist I (Hybrid Onsite) Location Cumberland, RI Duration 12 Months Interview Type Virtual / In-Person Note This position sits in Cumberland, RI. This position is hybrid and will sit onsite 3 days a week max. Candidate may be asked to work a shift that falls between 8am and 7pm. Description Job Summary Reporting to the Manager of Workforce Management, the Workforce Management Real Time Specialist is responsible for providing real-time and intraday management o

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Contract, Third Party

Depends on Experience

Integration Engineer, Finance

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 85,000.00 - 100,000.00 per year

Technology Engineer, Senior - Contact Center

Franklin, Tennessee

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Today

Full-time

Sr Staff Forward Deployed Engineer

Seattle, Washington

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Today

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibil

Full-time

USD 145,600.00 - 240,695.00 per year

Senior Full Stack Java Engineer

Remote or Austin, Texas

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18d ago

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Full Stack Java Engineer

Remote

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Today

Full-time

AWS Technical Architect

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics,

Full-time

USD 94,400.00 per year

Full Stack Java Engineer

Remote or New York, New York

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Today

Full-time

Senior Data Analysis Manager

Richmond, Virginia

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Today

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local com

Full-time

USD 108,100.00 - 168,000.00 per year

Navy ERP SME

Washington, District of Columbia

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Today

At Significance, we believe the best results come from investing in great people. As a woman-owned consulting firm supporting federal civilian and Department of Defense customers, we bring together talented professionals who are passionate about solving complex challenges and making a meaningful impact. We're proud of the culture we've built - one rooted in trust, collaboration, respect, and genuine relationships. Our people are empowered to share ideas, grow their careers, and deliver exceptio

Full-time

Data Scientist / Product Data Analyst - (3-5 years exp) $65/hr W2

Hybrid in San Diego, California

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Today

Data Analytics Engineer / BI Engineer / Data Engineer We are looking for a hands-on Data Analytics Engineer, BI Engineer, Data Engineer, or Analytics Developer to own and support critical workforce management reporting pipelines and dashboards. This role focuses on maintaining production data products, ensuring reporting reliability, and supporting forecasting and capacity planning operations. What You'll Work On Own production Qlik dashboards and underlying data pipelines Maintain and optimiz

Easy Apply

Contract

$65 - $65

Manager, Workforce Systems & Analytics

Chesapeake, Virginia

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Today

The WFM Systems Project Manager is responsible for the administration, optimization, and strategic development of workforce management systems used to forecast, schedule, and monitor staffing across the organization. This role ensures that WFM technology supports business goals, drives operational efficiency, and provides accurate and actionable workforce insights. The ideal candidate will have deep knowledge of WFM platforms, computer programming language, strong analytical skills, and the abil

Full-time

USD 105,000.00 - 118,500.00 per year

Senior Software Engineer - UKG

Virginia

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Today

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Engineers II research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. Yo

Full-time

USD 104,000.00 - 156,000.00 per year

Contact Center Technology Change & Implementation Manage

Brentwood, Tennessee

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2d ago

Role Purpose: Lead the seamless onboarding and adoption of new technologies and service lines into the enterprise contact center. Team Leadership: Direct a dedicated team of onboarding specialists and project managers supporting IT, HR, Payroll, and Operations front-line teams. Technology Delivery: Manage the end-to-end operational integration of contact center platforms, routing tools, and digital capabilities. Change Management: Implement human-centered change strategies and training alignment

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Full-time

Depends on Experience