Wfm jobs

System Engineer - Quality Engineering (HCM/Logile)

Memphis, Tennessee

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Today

Job Description We are seeking an experienced System Engineer (QE) to lead quality assurance and test automation initiatives across HCM and Workforce Management (Logile) platforms. This role will play a key part in ensuring high-quality releases, seamless integrations, and scalable automation within an Agile/DevOps environment. Responsibilities Lead end-to-end testing activities for HCM and Logile releases, patches, and support initiatives, including regression, integration, SIT, and UAT testi

Full-time

Customer Experience (CX) Solution Architect - Google Cloud (Gemini Enterprise)

Illinois

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Today

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location This is a hybrid role based in one of the preferred locations - Atlanta, GA / New Yo

Full-time

USD 88,544.00 - 207,401.00 per year

Customer Experience Workforce Management Director

Austin, Texas

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Directs omnichannel and back-office workforce planning to ensure optimal staffing and service level adherence across customer ex

Full-time

USD 119,100.00 - 170,100.00 per year

Customer Experience Workforce Management Director

Dallas, Texas

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Today

Full-time

USD 119,100.00 - 170,100.00 per year

Customer Experience Workforce Management Director

Houston, Texas

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Today

Full-time

USD 119,100.00 - 170,100.00 per year

Lead AI Product Manager, Workforce Management Products

Lowell, Massachusetts

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Today

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibil

Full-time

USD 129,500.00 - 186,100.00 per year

Product Owner

San Antonio, Texas

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24d ago

Job Title/Role Name : Product Owner Work Location (City, State) : San Antonio, Texas Experience level (Years) : 8+ Must have skills :Jira, CPO Preferred skills Jira, NICE Performance Management (NPM) or NICE WFM, Microsoft Office Suite The role regularly uses NICE Performance Management or NICE WFM and Jira to support business operations, troubleshoot issues, and deliver solutions that improve coaching and performance management processes. Job Description Manage the product backlog and priori

Easy Apply

Contract

$50 - $60

Lead Software Engineer (Java & AI-Driven Development)

Richardson, Texas

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Location: Richardson, TX (Hybrid - 2 days/week in office) We are seeking a Lead Software Engineer to join our Workforce Management (WFM) engineering team. In this role, you will provide technical leadership

Full-time

Software Engineer (Java & AI-Driven Development)

Richardson, Texas

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Workforce Management (WFM) Engineering Team Richardson, TX (Hybrid - 2 days in office) Build the Future of AI-Driven Software Development At NICE, we're redefining how software gets built. We're looking fo

Full-time

Senior Genesys Consultant/ Tech Lead

Houston, Texas

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9d ago

Senior Genesys Consultant/ Tech Lead Houston, TX - 5 Days Onsite Type : Contract Summary: Senior Systems Engineer with 15+ years designing, configuring and optimizing Genesys Engage / Cloud and contact-center technologies. Strong in system design and architecture, leading technical teams, and advanced support across routing, PBX, outbound dialer, omni-channel, call recording, CTI and VoIP/SIP plus Workforce Management, Incident Management and DevOps. Key Skills: Genesys Engage / Cloud Qu

Easy Apply

Contract, Third Party

Depends on Experience

Senior Manager, AI/ML Engineering

Remote or Schaumburg, Illinois

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Today

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. The Optum Tec

Full-time

USD 112,700.00 - 193,200.00 per year

Data Engineer-Snowflake

Pittsburgh, Pennsylvania

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Today

Job#: 3044100 Job Description: Data Engineer - Snowflake Data Ingestion & Data Products (ECC Platform) The Data Engineer will support the Enterprise Contact Center (ECC) data platform, with a primary focus on data ingestion into Snowflake (SPN) and creation of curated data products (views) for downstream analytics and AI use cases. This role will be part of building scalable pipelines to ingest data from multiple source systems (e.g., Avaya, Genesys, NICE, Dynamics, IVR platforms) into Snowfla

Easy Apply

Full-time

$50 - $50 per hour

AWS Solution Architect

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics,

Full-time

USD 94,400.00 per year

Senior Data Analyst, Labor Operations

Atlanta, Georgia

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Today

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete

Full-time

Senior Systems Analyst -Information/HR Technology (UKG & Peoplesoft)

Dallas, Texas

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Today

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goa

Full-time

Principal Engineer, Software

Remote

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Today

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen

Full-time

USD 166,000.00 - 206,000.00 per year

Engineering Lead

Remote

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Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. Levi Strauss & Co. is hiring for its Digital and Technology Engineering team. We are a technology-driven enterprise focused on delivering transformative solutions acros

Full-time

USD 150,000.00 - 180,000.00 per year

AWS Technical Architect

Remote

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Today

Full-time

USD 94,400.00 per year

Java & AI Software Engineer

Plano, Texas

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Today

Job Description Java & AI Software Engineer Career Opportunity We are currently seeking a dynamic individual with high energy and drive to join our Workforce Management (WFM) software development team as a Java & AI Software Engineer. This engineer will primarily focus on server-side component design, development, testing, and implementation. Experience with client-side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices.

Full-time

Senior Java & AI Engineer

Plano, Texas

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Today

Job Description Senior Java & AI Engineer Career Opportunity We are currently seeking a dynamic individual with high energy and drive to join our Workforce Management (WFM) software development team as a Senior Java & AI Engineer. This engineer will primarily focus on server-side component design, development, testing, and implementation. Experience with client-side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices. As p

Full-time

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