wfm jobs

San Antonio, Texas

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Today

Job#: 3010499 Job Description: ** If you are qualified and interested in applying for this role, please email your resume to Nicole Rosipal at ** Job Title: Sr. Call Center Product Manager Contract term: 12 months - potential to extend or convert Location: San Antonio, TX (preferred), Phoenix, AZ, or Colorado Springs, CO On site expectation: 4 days on site, 1 day remote Rate: up to $95/hr. Job Summary: Our client is seeking a seasoned Senior Product Manager to lead initiatives within their

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Full-time

USD 95.00 per hour

Director Service Manager Contact Center and Telephony Technologies

Irving, Texas

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 144,500.00 - 240,900.00 per year

Director Service Manager Contact Center and Telephony Technologies

Richmond, Virginia

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Today

Full-time

USD 144,500.00 - 240,900.00 per year

Director Service Manager Contact Center and Telephony Technologies

Jacksonville, Florida

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Today

Full-time

USD 144,500.00 - 240,900.00 per year

SAP IS-U developer

Remote

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2d ago

Job Title: Senior SAP IS-U Developer (Utilities) Location: Remote Duration 6+ Months with possible extension Build and modernize core utility platforms meter-to-cash, billing, FICA, device/meter data, and customer engagement on SAP IS-U / S/4HANA Utilities. You ll design and deliver high-quality code and integrations that actually move the needle on reliability, collections, and CX. What you ll do: Design & develop IS-U enhancements: BAdIs, user exits, BAPIs/RFCs, IDocs, events, Print Workbench

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Contract, Third Party

Depends on Experience

Cloud-Native Java Developer

Plano, Texas

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Today

Cloud-Native Java Developer Career Opportunity Our client is seeking a dynamic individual with high energy and drive to join their Work Force Management (WFM) software development team as a Software Engineer. This engineer will primarily focus on the development of cloud native applications with server-side design, development, implementation, and testing. This engineer will work in an Agile development environment and follow Agile processes and practices. Cloud-Native Java Developer Role and R

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Full-time

Telephony Analyst

Maryland

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Today

Description & Requirements Maximus is seeking a Telephony Analyst to manage and support internal-use telephony systems for our Homeland Security customer. This role will provide technical leadership for the design, configuration, maintenance, and troubleshooting of enterprise VoIP and telephony infrastructure, with responsibilities that span operating systems, networking, security, and application support. This position is on-site five days a week and requires an active secret security clearanc

Full-time

USD 80,000.00 per year

Senior Reporting and Analytics Lead

No location provided

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Today

Overview The Senior Reporting & Analytics Lead will leverage data analytics and reporting to drive operational efficiency, identify performance trends, and support informed decision-making for the client. By creating and maintaining robust data frameworks, this role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through advanced data visualization tools and predictive analytics, the Reporting

Full-time

Depends on Experience

Director, Product Owner

Newark, New Jersey

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12d ago

Job Classification: Technology - Project Mgmt/Business Analysis We're seeking a Lead Product Owner to define and deliver our enterprise Conversational & Agentic AI strategy across voice, chat, and digital self-service. You'll drive the roadmap forward for IVR modernization, intelligent chatbots capabilities, integrating with CCaaS platforms and core enterprise systems to create measurable business impact-higher containment, lower cost per contact, better CSAT, faster resolution, and a truly effo

Full-time

USD 164,700.00 - 222,700.00 per year

UKG AutoTime Consultant (17202)

Remote

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Today

Baer is looking for UKG AutoTime Consultant for a 6+ month Federal remote project. Title: UKG AutoTime Consultant Location: Remote with occasional travel for workshops, or go-live support (travel expenses paid) Duration: 6 months Rate: Hourly Plus Expenses Reimbursed Alignment: W2 or C2C Description: Lead or assist in migrating from Kronos WFC to UKG AutoTime, including requirements gathering, configuration, data conversion, and testing.Configure AutoTime modules (labor distribution, TTA, job/

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Contract

Depends on Experience

GenAI Cloud Engineer

Gaithersburg, Maryland

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Today

The Civil Group at Leidos has an opening for an early career GenAI Cloud Engineer to help design, secure, and automate an AWS contact center platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a cloud infrastructure/security engineering role, and you will write and maintain Python code and Infrastructure as Code (IaC) to build secure, compliant foundations; integrate AI services; and help improve customer experience thro

Full-time

USD 67,600.00 - 122,200.00 per year

IT Business Analyst - Hybrid

Hybrid in Atlanta, Georgia

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30+d ago

Title: IT Business Analyst - Hybrid Mandatory skills: Power BI,Microsoft applications,Time Management, Labor, HRIS implementations, upgrades, testing, post launch optimization, maintenance,UKG Pro Workforce Management, UKG Human Resources Service Delivery, HR Dashboards, Cross Reference Tables, CRT, roll-out of HRSD, digital files, Pro WFM, Workforce Advanced Scheduler,data migration, clean ups, SAO requests,UAT testing, systems integration,data imports, data exports, prescribed timeframes, cond

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Contract

Depends on Experience

Enterprise Solution Architect- Workforce Management Technologies

Atlanta, Georgia

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Today

Job Title: Enterprise Solutions Architect Workforce Management Technologies Location: Hybrid for Atlanta, GA Long Term Contract Job Summary: Design and evaluate architecture for Workforce Management (WFM) capabilities including Forecasting, Labor Demand Planning, Task Management, and Time and Attendance systems. Lead architectural evaluations for WFM vendor platforms in collaboration with IT, HR, and Operations stakeholders. Investigate and discover existing processes and technical components r

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Full-time, Contract

$DOE

JD Edwards Workforce Management Senior Business Analyst IT

Austin, Texas

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Today

Title: JD Edwards Workforce Management (WFM) Senior Business Analyst IT Location: Remote, but willing to travel to Texas frequently. Hiring Mode- Contract Job Description: We are looking for a Senior Business Analyst experienced in JD Edwards (JDE) Work Force Management (WFM). This person will act as a bridge between the business and IT teams. The main goal of this role is to understand business processes, find ways to improve them, and turn those ideas into practical system or process chan

Third Party, Contract

$DOE

UKG Workplace Management Integration Lead

Hybrid in Columbus, Ohio

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4d ago

UKG Workforce Management Integration Lead Top Consulting is seeking a highly skilled and strategic UKG Workforce Management Integration Lead to join our implementation team as we move into the final stages of our WFC to WFM transition. This role will be responsible for managing all integrations in our WFM environment. The ideal candidate will bring deep technical expertise, strong solution architecture capabilities, and a passion for optimizing workforce operations through automation and scalabl

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Contract

Depends on Experience

UKG Program Manager at Seattle, WA || Hybrid|| Full Time

Seattle, Washington

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Today

Hello This is Pushpendra from Veridian Tech Solutions Inc. We have urgent opening with one of our clients, kindly check below about job description and reply with your resume along with contact details. Role : UKG Program Manager Location : Seattle, WA Hybrid- 3 days onsite Full Time Job Description Job Description Experience in managing large enterprise HCM transformation programs (Preferably UKG Pro WFM Implementation) Ensure project milestones, budgets and resources are effectively manage

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Full-time, Third Party

Resource Management Representative

Santa Clara, California

•

Yesterday

Title: Resource Management Representative Location: Santa Clara, CA, 95045 Hybrid 2 days onsite/ week Duration: 12 Months Job Description: What you get to do in this role: Case Dispatch Work closely with and in the same shift pattern as the Global Queue Manager (GQM) for a designated region, to ensure cases are dispatched to the best-skilled resources with enough time to meet initial response Service Level Agreements (SLAs). Responsible for reviewing all new and unassigned cases on the RMR Dashb

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Contract

$20+

Infor Developer

Remote

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3d ago

CEIs Client is a leader in healthcare, and they are adding an Infor Developer to their team based in Philadelphia who is working on a WFM migration. Infor Developer Philadelphia, PA (remote - can sit in PA, NJ, MD, or DE) Contract (Contract to hire) Responsibilities include: Participate in a semi-agile development workflow using Scrum/Kanban methodology using Jira Financials & Supply Management (FSM) and Global Human Resources (GHR) modules Develop in LPL (Infor's proprietary scripting languag

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Contract

Depends on Experience

IT Business Analyst 2

Atlanta, Georgia

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Today

We are seeking a Human Resources Business Analyst to join our team. This role will involve providing support for Time Management and Labor, HRIS implementations, upgrades, testing, and post-launch optimization. The ideal candidate will have experience with UKG Pro Workforce Management, HR Service Delivery systems, data migrations, and enterprise-level rollouts, along with a passion for streamlining HR processes through technology-driven solutions. Job Title: Human Resources Business Analyst L

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Third Party, Contract

$$33/hr

Genesys Developer

Charlotte, North Carolina

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Today

A financial services firm has a great opportunity awaiting a new Genesys Developer. This person can sit in Charlotte, NC or Detroit, MI. Responsibilities: Design, develop, deploy, and support constantly evolving IVR based on business requirements Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams, such as middleware and salesforce engineering Work wi

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Contract

$68 - $68 per hour

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