wfm jobs

Workforce Management (UKG/ Workday) Architect

Remote or Dallas, Texas

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Today

Solution IT Inc. is looking for Workforce Management (UKG/ Workday) Architect for one of its clients in Dallas, TX / Las Vegas, NV (Remote) Job Title: Workforce Management (UKG/ Workday) Architect Summary: We are seeking experienced Workforce Management (WFM) Architect to design and implement an integrated HR systems architecture connecting Workday, UKG, and Databricks with the Ready On onboarding tool. The role involves building new integrations, applying AI-driven workforce optimization, a

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Full-time, Contract, Third Party

Senior IVR Engineer NICE CXone-Vancouver, Canada (PR & Canadian Citizen only)

Remote

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4d ago

Job Title: Senior IVR Engineer NICE CXone Location: Vancouver, Canada Remote or Onsite (Remote for 3 months, then Onsite) Contract Type: Contract-to-Hire Pay Rate: $55/hr CAD Visa: Canadian PR & Canadian Citizen only Position Summary We are seeking a highly skilled Senior IVR Engineer with deep expertise in NICE CXone to lead the design, development, and optimization of intelligent voice and digital customer engagement solutions. This role focuses on building advanced omnichannel IVR workflows,

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Third Party, Contract

Depends on Experience

IT Business Analyst - Hybrid

Hybrid in Atlanta, Georgia

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23d ago

Title: IT Business Analyst - Hybrid Mandatory skills: Power BI,Microsoft applications,Time Management, Labor, HRIS implementations, upgrades, testing, post launch optimization, maintenance,UKG Pro Workforce Management, UKG Human Resources Service Delivery, HR Dashboards, Cross Reference Tables, CRT, roll-out of HRSD, digital files, Pro WFM, Workforce Advanced Scheduler,data migration, clean ups, SAO requests,UAT testing, systems integration,data imports, data exports, prescribed timeframes, cond

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Contract

Depends on Experience

Senior Application Developer - Boomi Developer (Open to Remote)

Remote or Atlanta, Georgia

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Today

Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare,

Full-time

USD 95,000.00 - 150,000.00 per year

Technology Vendor Program Manager

No location provided

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Today

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb is a vision and mission-driven company. Our Leads embody this culture and mindset. Technical team leads here imagine the ideal end

Full-time

USD 126,000.00 - 148,000.00 per year

Kronos Functional Consultant Workforce Management (WFM)

Hybrid in Dallas, Texas

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30+d ago

Job Summary We are looking for a highly skilled Kronos Functional Consultant Workforce Management (WFM) to join our HR Technology team. You will play a key role in driving the optimization, configuration, and integration of UKG/Kronos WFM solutions, ensuring alignment with operational and compliance requirements across the organization. Experience with Kronos Business Process Models will be highly regarded. Years of experience needed 8+ years Technical Skills: 8+ years of experience as a Krono

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Contract

$80 - $90

JD Edwards Workforce Management Senior Business Analyst IT

Austin, Texas

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Today

Title: JD Edwards Workforce Management (WFM) Senior Business Analyst IT Location: Remote, but willing to travel to Texas frequently. Hiring Mode- Contract Job Description: We are looking for a Senior Business Analyst experienced in JD Edwards (JDE) Work Force Management (WFM). This person will act as a bridge between the business and IT teams. The main goal of this role is to understand business processes, find ways to improve them, and turn those ideas into practical system or process chan

Third Party, Contract

$DOE

UKG Program Manager at Seattle, WA || Hybrid|| Full Time

Seattle, Washington

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Today

Hello This is Pushpendra from Veridian Tech Solutions Inc. We have urgent opening with one of our clients, kindly check below about job description and reply with your resume along with contact details. Role : UKG Program Manager Location : Seattle, WA Hybrid- 3 days onsite Full Time Job Description Job Description Experience in managing large enterprise HCM transformation programs (Preferably UKG Pro WFM Implementation) Ensure project milestones, budgets and resources are effectively manage

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Full-time, Third Party

Resource Management Representative

Santa Clara, California

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2d ago

Title: Resource Management Representative Location: Santa Clara, CA, 95045 Hybrid 2 days onsite/ week Duration: 12 Months Job Description: What you get to do in this role: Case Dispatch Work closely with and in the same shift pattern as the Global Queue Manager (GQM) for a designated region, to ensure cases are dispatched to the best-skilled resources with enough time to meet initial response Service Level Agreements (SLAs). Responsible for reviewing all new and unassigned cases on the RMR Dashb

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Contract

$20+

Resource Management Representative

Hybrid in Santa Clara, California

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2d ago

Job Title: Resource Management Representative Location: Santa Clara, CA Job Id : 36539413 Job Duration: 12 Months Pay rate : $25/hr on W2 What you get to do in this role: Case Dispatch Work closely with and in the same shift pattern as the Global Queue Manager (GQM) for a designated region, to ensure cases are dispatched to the best-skilled resources with enough time to meet initial response Service Level Agreements (SLAs).Responsible for reviewing all new and unassigned cases on the RMR Dashboa

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Contract

$20 - $25

Infor Developer

Remote

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8d ago

CEIs Client is a leader in healthcare, and they are adding an Infor Developer to their team based in Philadelphia who is working on a WFM migration. Infor Developer Philadelphia, PA (remote - can sit in PA, NJ, MD, or DE) Contract (Contract to hire) Responsibilities include: Participate in a semi-agile development workflow using Scrum/Kanban methodology using Jira Financials & Supply Management (FSM) and Global Human Resources (GHR) modules Develop in LPL (Infor's proprietary scripting languag

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Contract

Depends on Experience

IT Business Analyst 2

Atlanta, Georgia

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Today

We are seeking a Human Resources Business Analyst to join our team. This role will involve providing support for Time Management and Labor, HRIS implementations, upgrades, testing, and post-launch optimization. The ideal candidate will have experience with UKG Pro Workforce Management, HR Service Delivery systems, data migrations, and enterprise-level rollouts, along with a passion for streamlining HR processes through technology-driven solutions. Job Title: Human Resources Business Analyst L

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Contract

$$33/hr

Genesys Developer

Charlotte, North Carolina

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Today

A financial services firm has a great opportunity awaiting a new Genesys Developer. This person can sit in Charlotte, NC or Detroit, MI. Responsibilities: Design, develop, deploy, and support constantly evolving IVR based on business requirements Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams, such as middleware and salesforce engineering Work wi

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Contract

$68 - $68 per hour

Salesforce Developer with NICE CXone

Remote

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4d ago

1. CCaaS Platform Configuration & Design Design, configure, and optimize contact center solutions on the NICE CXone platform to meet business needs. Set up and manage agent profiles, call routing strategies, IVR systems, queues, and reporting tools on NICE CXone. Customize platform features for improved efficiency, customer satisfaction, and operational effectiveness. Leverage AI-based routing, real-time analytics, and automation features to enhance agent performance and customer experience. Uti

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Contract, Third Party

Depends on Experience

US_East | IT Consultant - General \/ Varied_L3

Malvern, Pennsylvania

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Today

Genesys Senior Developer Location Malvern, PA Duration: 6+ months with possible extension Job Description: Minimum 5 years of application development experience implementing multichannel selfserviceIVR and OmniChannel Orchestration Routing on Genesys Cloud CX Functional and hands on experience on development on Voice and NonVoice SMS Email Chat Bot etc applications solutioning using Genesys Cloud CX Architect Experience in implementing third party integration like AWS Lambda Lex Polly and CRMD

Easy Apply

Third Party

Systems Analyst- Unified Communications Admin.

Remote

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30+d ago

Position: Systems Analyst - Unified Communications Admin Department: Enterprise Applications Reports to: Systems Analyst Team Lead FLSA: Exempt Grade: IT 600 SUMMARY The Systems Analyst Unified Communications Admin is responsible for the configuration, ongoing support, and enhancement of the Genesys Cloud CX platform and integrated business applications, including TTEC Smart Apps. This position works in close partnership with Product Management to drive platform improvements, integrations, a

Full-time

$80,000+

Workforce Technical Consultant

Dearborn, Michigan

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Today

Stefanini Group is hiring! Stefanini is looking for a Workforce Technical Consultant, Dearborn, MI (Onsite) For quick apply, please reach out Pawan Rawat at / We are embarking on a critical digital transformation initiative to modernize its timekeeping infrastructure across the US and Canada. We are seeking an experienced and highly skilled Technical Consultant to play a pivotal role in replacing our legacy timekeeping applications, TWOS and Kronos, with a state-of-the-art WorkForce Software sol

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Contract

$69 - $74 /hr

Manager, IT (CCaaS - Genesys)

Hybrid in Northbrook, Illinois

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Today

Job Summary This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth. The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement. The manager will collaborate closely with IT teams, business stakeholders, and operational leaders to ensure se

Full-time

USD 115,440.00 - 173,160.00 per year

Sr. Contact Center Solutions Engineer

No location provided

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Today

Job Title: Sr. Contact Center Solutions Engineer/ Voice Engineer Location: FORT LAUDERDALE, FL (Hybrid) Type: Contract About the Role: We are seeking a Contact Center Solutions Engineer with hands-on expertise in Cisco Webex Contact Center. You'll be the technical backbone of our customer experience infrastructure - building, optimizing, and maintaining scalable voice solutions that power agent productivity and seamless customer interactions. If you enjoy solving complex routing issues, fin

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Contract, Third Party

Voice Engineer / Contract / Remote

Remote or Pleasanton, California

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Today

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati

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Full-time

73.34/hr - 83.34/hr

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