Wfm jobs | Dice.com

Franklin, Tennessee

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Today

Job Description Job Description: Senior Technical Engineer - Genesys Cloud CX Role Summary The Senior Technical Engineer - Genesys Cloud CX is a hands-on engineering role responsible for designing, implementing, supporting, and optimizing contact center solutions on the Genesys Cloud CX platform. This role focuses on execution and technical depth, owning complex configurations, integrations, and operational support while contributing to platform stability and continuous improvement. The Senio

Full-time

Sr Staff Forward Deployed Engineer

Seattle, Washington

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Today

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibil

Full-time

USD 145,600.00 - 240,695.00 per year

Contact Center Analyst

Granite Bay, California

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7d ago

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely o

Full-time

USD 28.85 - 38.46 per hour

Technology Engineer, Senior - Contact Center

Franklin, Tennessee

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Today

Full-time

Jr. HRIS Analyst

Golden Valley, Minnesota

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Today

Description This position is responsible for configuring and supporting Production Scheduling and other HR systems and processes that enhance user experience support, HR process, and technology efforts and deliver value to our global workforce. This role is expected to demonstrate proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills. You'll work collaboratively across teams to provide recommendations on aligning technical solutions to bu

Easy Apply

Contract

USD 28.00 - 30.00 per hour

Data Analyst, IT Service Center

Remote or Ohio

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Today

IT Service Center Operations Data Analyst delivers high value insights that improve performance, efficiency, and customer experience of our Service Center operations and projects. This role integrates subject matter expertise in call center metrics and project reporting with strong analytical skills in SQL, Hive, Tableau, and Alteryx to produce scalable reporting, conduct deep dive analytics, and support operational strategies. Responsibilities: Analytical & Critical Thinking Applies advanced a

Full-time

USD 80,900.00 - 115,500.00 per year

Genesys Cloud Architect / Developer

Pittsburgh, Pennsylvania

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Today

Company Overview Req ID: 394032 NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a professional to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). Position Summary We are seeking an experienced professional to support the design, development, integration, and deployment of voice a

Full-time

USD 55.00 - 65.00 per hour

Telephony Engineer

Longwood, Florida

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Today

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Summary The Telephony Engineer is an individual contributor who ru

Full-time

Business Process Designer

Hartford, Connecticut

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Today

Business Process Designer (Conversational AI / Amazon Connect) Remote Job Title: Business & Technology Integration Business Process Designer Duration: 11/16/2026 02/28/2027 Work Location: Boston, MA (100% Remote) Client Location: Hartford, CT W2 Only Visa :EAD Career Level: CL08 Position Overview We are seeking an experienced Business Process Designer with strong expertise in Conversational AI, Amazon Connect, Customer Experience (CX) Design, and Business Process Analysis. This role is

Easy Apply

Contract, Third Party

Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect)

Plano, Texas

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Today

Req ID: 388258 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) to join our team in Plano, Texas (US-TX), United States (US). Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) Join our team in a hybrid role where you

Full-time

USD 102,675.00 - 136,900.00 per year

Sr. AWS Developer, Managed Services

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics,

Full-time

USD 94,400.00 per year

Manager, Technology Operations - Finance

Bentonville, Arkansas

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Today

Position Summary The Manager, Workforce Management Financial Planning will lead financial planning and budget management for the Marketplace Global WFM organization. This role will ensure the organization remains within budget while proactively identifying financial impacts, risks, opportunities, and changes in key assumptions. The manager will connect workforce plans, headcount, vendor costs, and operational demand to financial outcomes and provide clear, actionable recommendations to leadershi

Full-time

USD 80,000.00 - 155,000.00 per year

Director, Systems Reliability Engineering

Henderson, Nevada

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Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. Reporting to the Sr. Director, IT - Global Distribution & Logistics, this role is a key member of the D&L IT leadership team, responsible for the strategy, reliability,

Full-time

USD 148,600.00 - 217,900.00 per year

CCaaS Platform Engineer

Tampa, Florida

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Today

Job#: 3054723 Job Description: CCaaS Platform Engineer Location: 100% REMOTE Role Overview The CCaaS Platform Engineer is responsible for the technical ownership, administration, performance, and continuous optimization of our Contact Center as a Service (CCaaS) platform and Intelligent Virtual Agent (IVA) solutions, built on Five9. This role ensures a reliable contact center experience by maintaining call flows, IVRs, routing logic, conversational AI experiences, and integrations with syste

Easy Apply

Full-time

$65 - $75 per hour

Senior Telecomm Engineer - Remote

Remote or La Crosse, Wisconsin

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Today

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Our Optum Serve IT team develops cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's m

Full-time

USD 91,700.00 - 163,700.00 per year

Senior Systems Analyst, Payroll (Onsite/Hybrid)

Fairfield, California

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Today

Job Description At NorthBay Health, the Sr. Systems Analyst, Payroll, reporting to the Director, Corporate IT Applications, provides technical and strategic expertise in the implementation, configuration, upgrades, optimization, and ongoing support of the Oracle Payroll Cloud module and related UKG Pro WFM systems. This position primarily supports Payroll operations, including payroll processing, earnings and deductions, costing, tax and regulatory compliance, and time-and-attendance integratio

Full-time

USD 61.76 - 75.05 per hour

Associate Partner - AI Transformation

Hartford, Connecticut

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Yesterday

Director, AI Transformation Aon's AI Transformation team helps clients make better people decisions as they navigate complex organizational transformations! As a Director, you will design, sell, and deliver advisory services that help clients manage transformation and redesign work with a specifical emphasis on transformations motivated by AI. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an o

Full-time

USD 150,000.00 - 170,000.00 per year

Integration Engineer, Finance

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 85,000.00 - 100,000.00 per year

Technology Engineer, Principal - Contact Center

Franklin, Tennessee

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Today

Job Description Job Description: Principal Engineer - Genesys Cloud CX Role Summary The Principal Engineer for the Genesys Cloud CX platform is a senior technical leader responsible for the architecture, design, and long-term technical strategy of enterprise contact center solutions. This role combines deep hands-on expertise with Genesys Cloud CX and strong leadership, influencing platform standards, integrations, security, scalability, and operational excellence across the organization. The

Full-time

Genesys Cloud Architect

Remote or New York, New York

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time