Wfm jobs | Dice.com

Onshore CCaaS Lead (Call Center as a Service)

Remote

•

Yesterday

Role Onshore CCaaS Lead (Call Center as a Service) Location: Miami, FL Remote with occasional travelDuration: 12 MonthsOverview:We are seeking an experienced CCaaS Lead to drive contact center technology, operations, and transformation initiatives. The ideal candidate will have strong expertise in cloud contact center platforms, global support models, workforce management, and customer experience technologies. This role will work closely with business and technology stakeholders to bring struc

Easy Apply

Contract, Third Party

Depends on Experience

Sr. Conversational AI Consultant

Remote

•

Today

Job Description Overview of Job Function: The Sr. Conversational AI Consultant serves as a strategic advisor and lead consultant for customers leveraging AI-powered customer experience and operational solutions. This role partners closely with customer stakeholders, executive leaders, and internal cross-functional teams to drive successful solution adoption, optimize business processes, and deliver measurable business outcomes through strategic consulting, analytics, and technical expertise.

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud Architect

Remote or Arizona City, Arizona

•

Today

Full-time

Genesys Cloud Architect

Remote or Texas City, Texas

•

Today

Full-time

Utility Integration Lead | Grid Modernization

Washington

•

Today

Please Note: You are not required to report into a Mosaic office; however, there is travel to client locations across North America required for this role (~50%)Geographic Flexibility: This position is open to candidates residing anywhere in the US.Candidate must have experience leading the integration workstream on large-scale ADMS implementations. Position Overview The Grid Modernization Integration Lead is a senior technical consulting role responsible for the end-to-end design, configurati

Full-time

USD 125,000.00 - 205,000.00 per year

System Engineer - Quality Engineering (HCM/Logile)

Memphis, Tennessee

•

Today

Job Description We are seeking an experienced System Engineer (QE) to lead quality assurance and test automation initiatives across HCM and Workforce Management (Logile) platforms. This role will play a key part in ensuring high-quality releases, seamless integrations, and scalable automation within an Agile/DevOps environment. Responsibilities Lead end-to-end testing activities for HCM and Logile releases, patches, and support initiatives, including regression, integration, SIT, and UAT testi

Full-time

Customer Experience (CX) Solution Architect - Google Cloud (Gemini Enterprise)

Illinois

•

Today

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location This is a hybrid role based in one of the preferred locations - Atlanta, GA / New Yo

Full-time

USD 88,544.00 - 207,401.00 per year

Technology Engineer, Principal - Contact Center

Franklin, Tennessee

•

Today

Job Description Job Description: Principal Engineer - Genesys Cloud CX Role Summary The Principal Engineer for the Genesys Cloud CX platform is a senior technical leader responsible for the architecture, design, and long-term technical strategy of enterprise contact center solutions. This role combines deep hands-on expertise with Genesys Cloud CX and strong leadership, influencing platform standards, integrations, security, scalability, and operational excellence across the organization. The

Full-time

Professional Services Contact Center Engineer

Remote

•

Today

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the n

Full-time

USD 88,200.00 - 115,000.00 per year

Senior Systems Analyst -Information/HR Technology (UKG & Peoplesoft)

Dallas, Texas

•

Today

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goa

Full-time

Principal Engineer, Software

Remote

•

Today

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen

Full-time

USD 166,000.00 - 206,000.00 per year

Engineering Lead

Remote

•

Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. Levi Strauss & Co. is hiring for its Digital and Technology Engineering team. We are a technology-driven enterprise focused on delivering transformative solutions acros

Full-time

USD 150,000.00 - 180,000.00 per year

Lead, IT Applications

Dublin, California

•

Today

GENERAL PURPOSE: The IT Application Lead for Supply Chain -Workforce Management (WFM) Applications leads projects that apply new or existing technologies and solutions to solve business needs. This resource partners with the business to determine system needs, influencing and guiding the change process from concept to implementation. S/he coordinates the efforts of internal and external staff, and of key business partners in the support of existing production systems and in the execution of new

Full-time

USD 114,300.00 - 195,000.00 per year

Senior Manager, Technical Support Engineering

Scottsdale, Arizona

•

Today

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work

Full-time

Genesys Cloud Engineer (Telecom Network Engineer)

Tustin, California

•

Today

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer exten

Full-time

USD 96,110.00 - 153,777.00 per year

Sr. Engineer - UKG Pro

No location provided

•

Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 120,000.00 - 130,000.00 per year

Manager of Support Technology & AI

Loveland, Colorado

•

Today

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company

Full-time

USD 99,000.00 - 124,100.00 per year

Navy ERP SME

Washington, District of Columbia

•

13d ago

At Significance, we believe the best results come from investing in great people. As a woman-owned consulting firm supporting federal civilian and Department of Defense customers, we bring together talented professionals who are passionate about solving complex challenges and making a meaningful impact. We're proud of the culture we've built - one rooted in trust, collaboration, respect, and genuine relationships. Our people are empowered to share ideas, grow their careers, and deliver exceptio

Full-time

UKG ProWFM Integration Architect

Remote

•

Today

Job Title: UKG ProWFM Integration Architect Location: Remote/DC with quarterly travel on the NEC for Quarterly Planning Events Duration: 12+ Months Required Skills Five (5) + years of hands-on experience with UKG Pro Workforce Management (ProWFM / Workforce Central) including:Time & AttendancePay Rules and Work RulesAccruals and Absence ManagementHoliday and scheduling building blocksFive (5) + years of experience developing and supporting Workforce Integration Manager (WIM) interfaces for payr

Easy Apply

Contract, Third Party

$60+