wfm jobs

Washington, District of Columbia

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Today

JOB TITLE: SR PROJECT MANAGER (SALESFORCE) JOB LOCATION: WASHINGTON, DC (REMOTE) WAGE RANGE*: 80.00-85.00 PER HOUR JOB NUMBER: SAIJP00038692 REQUIRED EXPERIENCE: Bachelors degree and 12+ years of relevant experience OR Masters with 10+ years of relevant experience. Additional years of relevant experience maybe considered and/or accepted in lieu of degree. PMP Certification. Certifications Required: Salesforce Certifications including Administrator and Service Cloud. Extensive Salesforce exp

Full-time

USD 80.00 - 85.00 per hour

Enterprise Platforms Environment Manager

New Brighton, Minnesota

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2d ago

Job#: 3032338 Job Description: Position Overview We are seeking a seasoned Environment Manager to lead the governance, stability, and operational readiness of enterprise platform environments across a complex application ecosystem. This role is responsible for ensuring non-production (i.e. Development, Test, Staging, Training), and production environments are well-managed, fit for purpose, and aligned to business and delivery needs. The ideal candidate will have strong experience with Oracle C

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Full-time

Sr. Product/ Program Manager

San Antonio, Texas

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2d ago

Job#: 3030755 Job Description: Job Title: Sr. Product/Program Manager Contract term: 6 month - potential to extend or convert Location: San Antonio, TX On site expectation: 4 days on site, 1 day remote Job Summary: Our client is seeking a seasoned Senior Product Manager to lead initiatives within their Contact Center Technologies domain. This role is ideal for a strategic thinker with hands-on experience in product management, especially within technical ecosystems supporting call centers. Y

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Full-time

Workforce Management Functional Expert

Remote

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3d ago

Tools like Infor WFM Scheduling, Legion Scheduling, Workday Scheduling, etc. Job Description: Workforce Management Functional Expert Scheduling and Forecasting. Company: Infosys/CVS Health Location: Phoenix, AZ; Woonsocket, RI; Hartford, CT; Dallas, TX (Hybrid Onsite 2 3 Days/Week) or Full remote Rate:- $65/hr. on W2 or check with me if it is higher A Brief Overview: CVS Health is seeking a high-impact Functional Lead with strong technical knowledge to drive the end-to-end scheduling and labor

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Contract

60 - 70

Analyst IV, Reporting and Process Improvement

Hybrid in Irving, Texas

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Today

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Reporting and Process Improvement Analyst is a technically driven individual contributor role within Vistra's Customer Experience Services organization. This role is responsible for designing, building, and maintaining advanced reporting solutions, optimiz

Full-time

Depends on Experience

Sr. Staff Software Engineer- Eng

Remote or Sunrise, Florida

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Today

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibi

Full-time

USD 145,600.00 - 209,300.00 per year

Senior Telecomm Engineer - Remote

Remote or La Crosse, Wisconsin

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Today

Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together. Our Optum Serve IT team develops cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. To support this mission, OSIT has initiated a multi year moder

Full-time

USD 91,700.00 - 163,700.00 per year

Enterprise Platforms Release Manager

New Brighton, Minnesota

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2d ago

Job#: 3032339 Job Description: Position Overview We are seeking an experienced Release Manager to lead the planning, coordination, and execution of releases across a complex enterprise application landscape. This role ensures business and technology changes are delivered in a controlled, timely, and low-risk manner across integrated platforms and stakeholder groups. The ideal candidate brings hands-on experience with Oracle systems and related enterprise applications such as UKG, Passport, and

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Full-time

Lead Specialist Solution Engineer - Field Service - Health & Life Sciences

Remote or Chicago, Illinois

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about betterin

Full-time

USD 134,750.00 - 180,250.00 per year

Sr. Java Engineer | AI Agents & Spec-Driven Development

Plano, Texas

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Today

Job Description Senior Java Engineer Career Opportunity We are currently seeking a dynamic individual with high energy and drive to join our Workforce Management (WFM) software development team as a Senior Software Engineer. This engineer will primarily focus on server-side component design, development, testing, and implementation. Experience with client-side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices. As part of

Full-time

Principal Data Analyst

Richmond, Virginia

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Today

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care withguidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care?and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local com

Full-time

UC Contact Center Engineer II

Plantation, Florida

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5d ago

General Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers Ability to take a requirement document, work through any ambiguity and follow through to implementation Strong analytical and problem-solving abilities Ability to understand complex architectures and be comfortable working with multiple teams Strong work ethic and a team player Enthusiasm toward technology, willingn

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Contract, Third Party

60 - 70

UKG System Analyst

Dallas, Texas

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Today

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goa

Full-time

Hiring - Genesys Cloud Contact Center Engineer Tier III

Remote

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3d ago

Hi Greetings fromBizTech Fusion! We areseeking an experienced Genesys Cloud Contact Center Tier Engineer to assist with the design, implementation, integration, and operational support of a cloud-based contact center platform built on Genesys Cloud (CX). This role serves as a technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders to deliver new capabilities, and ensures the platform is secure, stable, scalable, and cost-effective. Position: Genesys C

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Contract

$45 - $55

UKG Advanced Scheduler & Forecaster Consultant

Remote

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4d ago

Amtex SystemsInc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. UKG Advanced S

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Third Party, Contract

Depends on Experience

Lead Kronos Developer-Time & Labor

Irvine, California

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2d ago

Job Title: Time & Labor Lead (Kronos) DeveloperLocation: Irvine, CA (Onsite/Hybrid as per company policy) Position Type: Contract About the RoleWe are seeking a highly skilled and experienced Time & Labor Lead (Kronos) Developer to join our growing IT team in Irvine. In this role, you will act as the technical and functional subject matter expert, driving the implementation, development, and support of our Workforce Management (WFM) systems. You will bridge the gap between complex business requi

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Contract

Depends on Experience

NICE CXOne

Texas City, Texas

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2d ago

Title:- NICE CXOne CE & Live Vox Software Engineer Location: Texas City, TX Onsite Duration: Long Term Over All 8 to 10 Years of experience. NICE CXOne CE & Live Vox: 6+ years of experience Onsite position NICE CXOne Studio:Strong proficiency in ACD, IVR, and Studio scripting.API & Data Handling:Work with REST APIs, JSON, and XML for data exchange and system connectivity.Scripting & Automation:Create, test, and deploy CXOne routing scripts, workflows, and automation processes to optimize contact

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Contract, Third Party

Depends on Experience

Lead CXone Developer

North Carolina

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2d ago

Location around Charlotte, NC, Candidate will have to work from client office at Fort Mill, SC. Needs to be strong on NiCE CXone with strong hands on experience. Looking for experience in, Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design, including data flow diagrams and routing plans. Ensuring scalability, high availability, disaster recovery, and compliance in architecture Lead

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Third Party, Contract

Genesys Developer

Remote

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2d ago

Job Title:Genesys DeveloperLocation:RemoteJob Type:Fulltime Job Description:Must Have Technical/Functional Skills: 4+ years of hands on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using ArchitectProven capability in IVR design and end to end call flow development, including secure flows and AI/bot integrationsStrong hands on experience across Genesys Cloud CX components, including:IVR, Call Routing, CTI, Agent DesktopAI & Bots, Dialers, Live C

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Full-time

Depends on Experience

Genesys Developer-Full Time role

Remote or New Jersey

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2d ago

Job description below 4+ years of handson experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect Proven capability in IVR design and endtoend call flow development, including secure flows and AI/bot integrations Strong handson experience across Genesys Cloud CX components, including: IVR, Call Routing, CTI, Agent Desktop AI & Bots, Dialers, Live Chat, Workforce Management (WFM) Omnichannel configuration and orchestration Genesys AI servic

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Full-time, Part-time, Third Party, Contract

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