Wfm jobs | Dice.com

Seattle, Washington

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Today

Position: Product Technical Manager (PMT)/ Amazon Connect Administration Consultant Location: Seattle, Washington Duration: Contract Job ID: 179624 Job Overview: We are seeking a highly skilled Product Technical Manager (PMT) to oversee the administration and strategic development of Amazon Connect instances. The ideal candidate will have extensive experience in managing contact center platforms, providing architectural recommendations, and mentoring team members. This role requires a blend

Easy Apply

Full-time

USD 80.00 - 82.00 per hour

Sr Staff Forward Deployed Engineer

Seattle, Washington

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Today

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibil

Full-time

USD 145,600.00 - 240,695.00 per year

Senior Contact Center Engineer - Genesys

San Antonio, Texas

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18d ago

"I can be myself at work." You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stron

Full-time

USD 141,648.00 - 226,637.00 per year

Technology Engineer - Contact Center

Franklin, Tennessee

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Today

Job Description Job Description: Senior Technical Engineer - Genesys Cloud CX Role Summary The Senior Technical Engineer - Genesys Cloud CX is a hands-on engineering role responsible for designing, implementing, supporting, and optimizing contact center solutions on the Genesys Cloud CX platform. This role focuses on execution and technical depth, owning complex configurations, integrations, and operational support while contributing to platform stability and continuous improvement. The Senio

Full-time

Technology Engineer, Senior - Contact Center

Franklin, Tennessee

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Today

Full-time

Contact Center Analyst

Granite Bay, California

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4d ago

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely o

Full-time

USD 28.85 - 38.46 per hour

Jr. HRIS Analyst

Golden Valley, Minnesota

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Today

Description This position is responsible for configuring and supporting Production Scheduling and other HR systems and processes that enhance user experience support, HR process, and technology efforts and deliver value to our global workforce. This role is expected to demonstrate proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills. You'll work collaboratively across teams to provide recommendations on aligning technical solutions to bu

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Contract

USD 28.00 - 30.00 per hour

Data Analyst, IT Service Center

Remote or Ohio

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Today

IT Service Center Operations Data Analyst delivers high value insights that improve performance, efficiency, and customer experience of our Service Center operations and projects. This role integrates subject matter expertise in call center metrics and project reporting with strong analytical skills in SQL, Hive, Tableau, and Alteryx to produce scalable reporting, conduct deep dive analytics, and support operational strategies. Responsibilities: Analytical & Critical Thinking Applies advanced a

Full-time

USD 80,900.00 - 115,500.00 per year

Genesys Cloud Architect / Developer

Pittsburgh, Pennsylvania

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Today

Company Overview Req ID: 394032 NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a professional to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). Position Summary We are seeking an experienced professional to support the design, development, integration, and deployment of voice a

Full-time

USD 55.00 - 65.00 per hour

Systems Analyst, CS Workforce Management

Remote

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Today

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. Summary of the Role The Systems Analyst, CS Workforce Management, plays a critical role in supporting and optimizing the g

Full-time

USD 95,000.00 - 147,000.00 per year

Telephony Engineer

Longwood, Florida

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Today

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Summary The Telephony Engineer is an individual contributor who ru

Full-time

Salesforce Business Systems Analyst

Maryland Heights, Missouri

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Today

Description: Hybrid 4 onsite in Maryland Heights, MO Our client seeks a Business Systems Analyst to support Salesforce-driven field operations and workforce management initiatives for the Tech Mobile domain. The role shall shape early-stage requests, define measurable value, and translate operational needs into clear requirements for enhancements to a field-technician application integrating with a Salesforce-based workforce management platform. The position values hands-on experience with fie

Contract

Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect)

Plano, Texas

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Today

Req ID: 388258 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) to join our team in Plano, Texas (US-TX), United States (US). Senior Software Engineer, Contact Center Platforms (Java/AWS/Amazon Connect) Join our team in a hybrid role where you

Full-time

USD 102,675.00 - 136,900.00 per year

Sr. AWS Developer, Managed Services

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics,

Full-time

USD 94,400.00 per year

Manager, Technology Operations - Finance

Bentonville, Arkansas

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Today

Position Summary The Manager, Workforce Management Financial Planning will lead financial planning and budget management for the Marketplace Global WFM organization. This role will ensure the organization remains within budget while proactively identifying financial impacts, risks, opportunities, and changes in key assumptions. The manager will connect workforce plans, headcount, vendor costs, and operational demand to financial outcomes and provide clear, actionable recommendations to leadershi

Full-time

USD 80,000.00 - 155,000.00 per year

Director, Systems Reliability Engineering

Henderson, Nevada

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Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. Reporting to the Sr. Director, IT - Global Distribution & Logistics, this role is a key member of the D&L IT leadership team, responsible for the strategy, reliability,

Full-time

USD 148,600.00 - 217,900.00 per year

Genesys Cloud Architect

Remote or New York, New York

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Sr. AWS Developer

Remote

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Today

Full-time

Technology Engineer, Principal - Contact Center

Franklin, Tennessee

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Today

Job Description Job Description: Principal Engineer - Genesys Cloud CX Role Summary The Principal Engineer for the Genesys Cloud CX platform is a senior technical leader responsible for the architecture, design, and long-term technical strategy of enterprise contact center solutions. This role combines deep hands-on expertise with Genesys Cloud CX and strong leadership, influencing platform standards, integrations, security, scalability, and operational excellence across the organization. The

Full-time

Senior Telecomm Engineer - Remote

Remote or La Crosse, Wisconsin

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Today

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Our Optum Serve IT team develops cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's m

Full-time

USD 91,700.00 - 163,700.00 per year