Sr. Contact Center Solutions Engineer

Rezult continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for a Contact CenterSupport Engineer to fulfill an immediate vacancy. This individual will be responsible for: Implementing and supporting the implementation of an enterprise-level contact center and agent functionality.Developing self-service workflows using Microsoft Copilot Studio Agent

Job Description Network - Telephony Engineer - Remote Network- Telephony Engineers partner with developers, testers, program managers, and operations teams to design, deliver, operate, and continuously improve large-scale, highly available communication and contact center platforms. This role requires deep hands-on expertise with Cisco collaboration and Webex Contact Center technologies, including the ability to design and support enterprise voice, routing, IVR, and contact center solutions. A

Job Title(s):CCIE Collaboration certified engineer Duration:3 months Location: 100% remote Pay Rate: Between $80 to $130 hourly Work Authorization: Authorized to work in the US without the need for sponsorship. Role Overview: We are looking for a CCIE Collaboration Certified Engineer to lead a Webex Contact Center transformation. The candidate must have deep, hands-on expertise in Cisco Webex Contact Center (WxCC) covering migration, IVR/ACD routing, and flow development combined with strong

Become a part of our caring community The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana's cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio. This role drives implementation, integration, migration, and modernization efforts, including the Nuance Migration Project, by translating business needs into secure, scalable, and reliable technical solutions. The role partners across product, engineering, operations, architect