Sr. Contact Center Solutions Engineer

Job Title: Cisco Webex CCE EngineerDuration: 6 MonthsLocation: Woodland Hills, CA ONSITE preferred/Open to Remote in US West Coast Role OverviewWe are looking for candidates with strong experience in migrating contact center applications from Cisco On-Premise to Cisco Webex Contact Center Enterprise (WXCCE). The candidate should be capable of identifying bottlenecks, troubleshooting migrated systems, and remediating faulty call flows. The associate will work directly with customers. Key Respons

Role: Cisco Webex CCE Location : Onsite- Woodland Hills, CA Contract Descriptions: Cisco Platform experience SIP trunks WXCC CUCM SME AudioCodes SBCs Need candidates with strong experience in migrating contact center applications from Cisco on Prem to Cisco Webex CCE. Candidates should also have the ability to understand bottlenecks and troubleshoot the systems migrated to Cisco WXCCE and not working as expected and inspecting and remediating faulty call flows. Need people in US West Coast. The

RESPONSIBILITIES: Kforce's client is looking for a Contact Center Engineer to join the Contact Center Platforms team. This team is primarily responsible for overseeing the development and ongoing support of contact center platforms including Five9, Verint, LiveVox, Zendesk, and Oracle Fusion Service Cloud. The Contact Center Engineer is responsible for both frontline (Level 1) support and platform administration (Level 2) for contact center systems. This includes user support and triage, platfor

Location: Columbia, OH Salary: $60.00 USD Hourly - $70.00 USD Hourly Description: No sponsorship or C2C for this role Must be a w2 employee of The Judge Group Local to Ohio only no relocation Technical Specialist - Genesys CX Cloud (CX3) Location: Columbus, OH or Akron, OH (4 days onsite, 1 day remote) Duration: 3+ Months Position Overview We are seeking a highly experienced Technical Specialist - Genesys CX Cloud (CX3) to provide technical leadership, architecture, and governance for ent